Concentra Urgent Care

4.1
614 reviews

About

Urgent CareOccupational MedicineMedical ClinicPhysical TherapyConcentra Urgent Care
Concentra is a national healthcare company that provides prompt, effective care to injured employees, and urgent care services to the communities it serves.

Location

Concentra Urgent Care
11580 Overlook Dr., Fishers, IN
46037, United States

Hours

Reviews

4.1
614 reviews
5 stars
405
4 stars
55
3 stars
33
2 stars
28
1 star
93

What are people saying?

AI-generated from recent customer reviews

Staff Professionalism

Many customers praised the staff for being friendly, efficient, and professional, particularly highlighting individuals like Michelle and Kyla.

Wait Times

Numerous reviews mentioned long wait times, with some customers expressing frustration over delays even when few people were present.

Quality of Care

Feedback was mixed regarding the thoroughness of medical examinations, with some customers feeling their concerns were not adequately addressed.

Customer Experience

While many appreciated the friendly atmosphere, some reported unprofessional behavior from certain staff members, particularly at the front desk.

Cleanliness

The facility was generally noted as clean, contributing positively to the overall experience.
  • JJ
    Justin W (Jw)
    4 days ago
    1.0
    The waiting room experience felt less like healthcare and more like an endurance challenge. By the time I was seen, my condition had either healed itself or evolved into something new. Hard to say.
  • JY
    Joann Yang
    Dec 29, 2025
    5.0
    The staff are very efficient. Smooth process. No issues. In and out no trouble.
  • JS
    Jerry Spencer
    Dec 22, 2025
    5.0
    The ladies were very prompt, knowledgeable and super nice. They explained in detail and answered all my questions.
  • CL
    Chris Linderson
    Dec 22, 2025
    5.0
    Great experience at Concentra with minimal wait time. Michelle was great as she thoroughly explained the process including chain of custody. Michelle has to do the drug screenings on a regular basis and that could get pretty monotonous but she was friendly, professional, and enthusiastic. Thank you Michelle!!
  • SW
    Stephanie Waide
    Dec 8, 2025
    4.0
    Mostly great. The employees seem nice, I enjoyed the medical staff who walked me through my multistep pre-employment needs. However always so long of a wait. I was there just after it opened and was in the building for 2 hours. Checked in around 0810, didn’t get seen until after 0915 sometime, then out about 1015. Seems like a long time. Otherwise okay. Friendly staff.

Frequently Asked Questions About Concentra Urgent Care

What services does Concentra Urgent Care in Fishers provide?

Concentra Urgent Care in Fishers offers services including Workers Comp Injury Treatment, Travel Health, Occupational Health Services, Urgent Care, Physical Therapy, Occupational Therapy, and Drug Testing.

What are the opening hours for Concentra Urgent Care during weekdays?

Concentra Urgent Care is open Monday through Friday from 8:00 AM to 5:00 PM.