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Medical TreatmentsMental Health ClinicMental Health Service
Monte Nido Chicago Residential Treatment provides residential eating disorder treatment for adults of all genders in a home-like setting. Located in Winfield, Illinois, we offer individualized, outcome-backed treatment with a multi-disciplinary team for all eating disorder diagnoses including anorexia, bulimia, binge eating disorder, ARFID, OSFED, as well as co-occurring disorders.
Details
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Location
Monte Nido Chicago Residential Treatment
28 W510 Washington Avenue, Winfield, IL
60190, United States
Hours
Reviews
3.8
11 reviews
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- KKKatie KruseJul 28, 20252.0My child only stayed two days so my review will mostly focus on the sketchy intake process and lack of professional communication. My complaint here is mostly with the intake process. I was told the program was 6 days, but attendance was only required for 5 days -- allowing the child to have some schedule flexibility. This was important because my child had other activities and obligations that we felt were important to continue attending. I was assured that the program was flexible for this very reason. I even took interest a less intensive virtual program because of our family's need for some flexibility but was assured that the more intensive program would be ideal and that the program was only required for 5 days. However, once insurance approved admittance and all paperwork was signed and my child was in the program, they informed me the program was not flexible and either I had to commit to all of the days or leave the program. More frustrating was the one available virtual program which I had shown interest in initially was no longer available to us as an option. A day earlier it was, but a day later they said the full program or nothing. This is essentially an insurance type of scam where once the insurance approves a more intensive program (think $$), they want that money from families and do not want families to opt for less intensive, less revenue programs. So in order to get us in the door, they told us things they had no intention of committing to with the hope that once we were in we would flex to their requirements rather than the other way around. It's fine if they have very specific requirements and of our needs are not a good fit for the program. But the time to tell us that is before we enroll (it takes a lot of time and paperwork and investment to get a child in a program). So we ended up back at square one and wasted precious time and recourses with Monte Nidro. Their unwillingness to switch us into the virtual program after our initial enrollement is about as shady as it gets. I think the intake counselor gets paid based on commission and this set-up might cause the issue we dealt with. The intake counselor's name is Briana. I don't recommend working with her. A smaller issue was that some of the therapists called me to report things my kid said at program that ended up not being accurate. I think this was to pressure us into joining the full program. I'm not sure the underlying reason, but I noticed and did not appreciate the lack of honest reporting on the part of the staff. On the positive side-- is a nice facility and there seemed to be a good program in place. Everyone at the facility was friendly and my child enjoyed the few days she spent in the program.
- ACAnnie ChristensenAug 28, 20245.0Amazing staff and facility! Provided a holistic approach in the care of my daughter who unfortunately has struggled immensely with her ED. Offered endless support, encouragement and guidance while maintaining firm boundaries and expectations. I am beyond grateful to see my daughter in a much better place both physically and mentally. Thank-you!
- JCJennifer CassadyAug 21, 20231.0My daughter was a patient at Monte Nido Chicago. When she was released there wasn't a treatment plan in place or percriptions with a refill to get her through until she can get to another Dr. Just take your stuff and leave. Going from full treatment to NOTHING is not right. A treatment plan for when she was released would have been nice. Now we are left scrambling to find help.
- RMRosalie MartinezDec 27, 20225.0The mileu lets you build close relationships with staff and other clients. So many of the staff had a positive impact on my recovery. Thank you so much!
- KWKay WheelerDec 21, 20225.0It was powerful and meaningful working with my therapist and dietician. I don't think anything would have made my stay here more positive.
Frequently Asked Questions About Monte Nido Chicago Residential Treatment
How do I get started?
During a quick, confidential call, our admissions team will gather your basic information and explain the next steps, which typically include requesting blood work, verifying insurance coverage, and scheduling an intake assessment.
Do I need to fill out any forms in the admissions process?
Our admissions team will walk you through every step of the process and will try to make it as easy as possible while ensuring we collect the information we need. Anything that requires your signature or feedback will be available for electronic signing in a patient portal. This may include releases of information for providers and family members, and financial forms once admission is scheduled.
How long will the evaluation process take?
The intake assessment typically takes 45-60 minutes and is generally done over Zoom. We will ask for eating disorder history and current concerns, as well as supporting information to help us make a level of care recommendation. With your permission, the clinician may also contact your outpatient providers and/or family members for additional information.
What levels of care could I be admitted to?
We provide comprehensive care options, including intensive inpatient, home-like residential living, day (PHP/IOP), and virtual care (PHP/IOP) options, to best meet your recovery needs.
When I’m admitted to full-time in-person care (Intensive 24-hour Care or Residential Living), what should I bring with me?
We ask that you limit your total belongings to what will fit in one medium suitcase. Items not approved will be sent home. Please bring appropriate, comfortable clothing. Upon admission, a staff member will respectfully look through your belongings, and any items deemed inappropriate will be removed and either sent home or kept by staff. A complete list of suggested items will be provided by admissions.
What should I bring if I am admitted part-time or to transitional care?
On your first day of treatment, please bring contact information for your outpatient providers and pack meals. We will provide snacks, beverages, and supplemental exchanges. A staff member will meet with you when you arrive to give you an orientation to the program and answer any questions you may have.
Can I receive mail during treatment?
Yes. You may receive mail during your stay with us.
Who is included in my treatment team?
Your treatment team depends on the level of care you are receiving. At the 24/7 inpatient and residential levels of care, the primary treatment team will include medical staff of psychiatrist, doctor or nurse practitioner.
How do I begin the admissions process at Monte Nido Chicago Residential Treatment?
Start with a confidential call where admissions staff gather your information, explain next steps, request blood work, verify insurance, and schedule an intake assessment.
Are there forms I need to complete during admissions, and how are they handled?
Admissions will guide you through all forms, which can be electronically signed via a patient portal, including releases of information and financial forms.
How long does the intake evaluation take and what does it involve?
The intake assessment takes 45-60 minutes via Zoom, covering eating disorder history, current concerns, and may include contacting outpatient providers with your permission.
What levels of care does Monte Nido Chicago Residential Treatment offer?
They offer intensive inpatient, home-like residential living, day programs (PHP/IOP), and virtual care options tailored to your recovery needs.
What should I bring if admitted for full-time in-person care?
Bring belongings that fit in one medium suitcase, including comfortable clothing. Staff will review items to remove any inappropriate ones.
Can I receive mail during my treatment at Monte Nido Chicago?
Yes, patients are allowed to receive mail during their stay.
Is the staff at Monte Nido Chicago fully vaccinated?
Yes, the staff are fully vaccinated.
What amenities and services does Monte Nido Chicago offer?
The center specializes in eating disorder treatments including anorexia, bulimia, BED, ARFID, OSFED, and co-occurring disorders, with a multidisciplinary team in a homelike setting.
What nearby outdoor places can patients or visitors explore around Monte Nido Chicago?
Visitors can enjoy nearby Elsen's Hill Forest Preserve and West DuPage Woods Forest Preserve - Elsen's Hill Area to relax and connect with nature before or after treatment sessions.
Are there nearby dining options close to Monte Nido Chicago Residential Treatment?
Yes, dining options nearby include The Slice Spot (pizza), Treasures of the Caribbean (Caribbean and Cuban cuisine), Yolk Street Cafe (breakfast and brunch), and Javi Mexican Grill.
What nearby healthcare facilities are accessible to Monte Nido Chicago patients and families?
Nearby healthcare options include Winfield Woods Healthcare Center (assisted living), Pathways Psychology Services (mental health), and Northwestern Medicine Breast Surgery center.