Concentra Urgent Care

4.4
989 reviews

About

Occupational MedicineUrgent CareMedical ClinicPhysical TherapyConcentra Urgent Care
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.

Details

  • RestroomNot available
  • Wheelchair accessible restroomNot available

Location

Concentra Urgent Care
544 W Dundee Road, Wheeling, IL
60090, United States

Hours

Reviews

4.4
989 reviews
5 stars
749
4 stars
87
3 stars
25
2 stars
26
1 star
102

What are people saying?

AI-generated from recent customer reviews

Staff Professionalism

Customers consistently praised the staff for being friendly, professional, and helpful throughout their visits.

Service Speed

Many reviews highlighted the fast and efficient service, with several customers noting quick check-in and minimal wait times.

Communication

While most feedback was positive regarding communication, some customers reported issues with miscommunication and lack of follow-up.

Facility Cleanliness

The facility was frequently described as clean and organized, contributing to a positive overall experience.

Mixed Experiences

A few reviews indicated negative experiences related to specific staff interactions and administrative issues, suggesting room for improvement.
  • KA
    Kasim Ahmed
    3 days ago
    1.0
    They used to be good, but my last few visits were very bad. I had to wait over 2 hours for my turn.
  • JM
    Josh Munson
    Dec 15, 2025
    5.0
    The service was fast the staff is probably the friendliest I’ve ever dealt with at a clinic
  • CC
    Carlos Cordero
    Dec 15, 2025
    5.0
    Giovan Gonzalez assisted me by taking the time to locate the test that my company requested. He provided valuable support via phone and email, despite the difficulty of finding the correct code in his facility based on the specific details my company provided. Additionally, he attended to me in person at the facility, often working beyond regular hours to ensure I received the help I needed.
  • JB
    Junior Barrientos
    Dec 15, 2025
    5.0
    Nice people good service 100% recommend
  • KV
    Khamkholal Vaiphei
    Dec 8, 2025
    5.0
    The PT Joshep Kim is good .He is professional .I recommend patients go get treatment ,you will be satisfied! Reception Lucia is fantastic !

Frequently Asked Questions About Concentra Urgent Care

What services does Concentra Urgent Care in Wheeling, IL offer?

Concentra Urgent Care provides occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.

What are the operating hours of Concentra Urgent Care in Wheeling?

The urgent care center is open Monday through Friday from 7:00 AM to 7:00 PM and closed on Saturdays and Sundays.