Business Details
About
Occupational MedicineUrgent CareMedical ClinicPhysical Therapy
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.
Details
- RestroomNot available
- Wheelchair accessible restroomNot available
Location
Hours
Reviews
4.4
975 reviews
5 stars
738
4 stars
86
3 stars
26
2 stars
24
1 star
101
What are people saying?
AI-generated from recent customer reviews
Staff Professionalism
Customers consistently praised the staff for being friendly, professional, and helpful throughout their visits.
Wait Times
While many reviews noted quick service, several customers expressed frustration with long wait times, particularly during busy periods.
Communication Issues
Some customers reported poor communication regarding their medical needs and follow-up, leading to confusion and dissatisfaction.
Overall Experience
Many customers had positive experiences, highlighting the convenience of walk-in services and the quality of care received.
Facility Cleanliness
The clinic was frequently described as clean and organized, contributing to a positive atmosphere for patients.
- HLHeather LischettNov 10, 20255.0It was a busy day at this location and staff were very upfront about wait times and communicative throughout the process so patients weren’t worried they were forgotten. Lucia worked the front desk like a well oiled machine and I actually got out way sooner than predicted. Everyone was polite and pleasant.
- SMSanhareeb MinyanishNov 10, 20255.0The nurse and the receptionist were very helpful and professional despite me going there 10 minutes before they close. Much appreciated!
- SSSam SweeneyNov 3, 20255.0Very positive. Desk staff and everybody from start to finish has been outstanding, very friendly, and provided great and helpful service. This location is highly recommended in my book.
- ACAnthony CapraNov 3, 20255.0They communicated very well. The wait wasn’t too long. They set the expectations on the phone before. The staff for the drug test for employment, were effective communicators and kind.
- CMClynel MickeOct 28, 20251.0This doctor wan is new there this lady has issues I have been going here the last 3 or 4 years this lady tried to tell me I'm at high risk for sleep apnea I asked her where and how did you get your analysis she couldn't tell me nothing also she violated the hippa law cause soon as I left there this other doctors office contacted my phone about a consultation for a sleep apnea study I said bingo this why she did this giving me a 3 month cdl medical card which I have never had out of 15 years with this license I am going to report her to Dr Shiba who's the director. She has something set up with this other clinic some type of incentive.
Frequently Asked Questions About Concentra Urgent Care
What services does Concentra Urgent Care in Wheeling, IL offer?
Concentra Urgent Care provides occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.
What are the operating hours of Concentra Urgent Care in Wheeling?
The urgent care center is open Monday through Friday from 7:00 AM to 7:00 PM and closed on Saturdays and Sundays.
Where is Concentra Urgent Care located in Wheeling, IL?
It is located at 544 W Dundee Road, Suite A, Wheeling, IL 60090, USA.
Does Concentra Urgent Care accept credit cards for payment?
Yes, they accept American Express, Discover, MasterCard, Visa, as well as cash and check payments.
Is there wheelchair-accessible restroom available at Concentra Urgent Care?
No, there are no wheelchair-accessible restrooms available at this location.
Which nearby grocery stores are close to Concentra Urgent Care in Wheeling?
Nearby grocery stores include Swami Grocers and Carnicerias Jimenez, which customers can visit for shopping before or after their appointment.
Are there dining options near Concentra Urgent Care in Wheeling?
Yes, nearby dining options include China Buffet, Little Caesars Pizza, Wingstop, Stella's Place, Burger King, Market Square Restaurant, Rosebud Steakhouse, and "Ps Pub".
Can I find medical-related services near Concentra Urgent Care in Wheeling?
Yes, nearby you can find Familia Dental Wheeling, and Mark Drug Medical Supply for dental and pharmacy needs respectively.
How can nearby places such as Northwest Insurance Network be helpful to Concentra Urgent Care customers?
Northwest Insurance Network is nearby and can assist customers with auto insurance needs, which may complement Concentra’s occupational health and workers' compensation services.
How can I connect with Concentra Urgent Care online and on social media?
You can visit their website at https://www.concentra.com/urgent-care-centers/illinois/chicago/wheeling-urgent-care/ and follow their social media handles Facebook: ConcentraUrgentCareWheelingIL31417, Instagram: @concentrahealth, and Twitter: @ConcentraHealth.