All Family Dental and Braces

4.1
432 reviews

About

DentistPediatric DentistryOrthodonticsOral SurgeryCosmetic DentistryTeeth Whitening Service
We are open and treating patients needing general dentistry services, orthodontics care, children's dentistry services and oral surgery. We will also continue to support those needing emergency dental care. Call us to schedule your appointment today.

Location

All Family Dental and Braces
6585 East State St, Rockford, IL
61108, United States

Hours

Reviews

4.1
432 reviews
5 stars
304
4 stars
29
3 stars
5
2 stars
9
1 star
85

What are people saying?

AI-generated from recent customer reviews

Appointment Issues

Numerous customers reported frequent cancellations and rescheduling of appointments, leading to frustration and dissatisfaction.

Staff Professionalism

Feedback on staff professionalism was mixed; while some praised the kindness and care of the dental team, others criticized the rudeness and unprofessional behavior of receptionists.

Patient Care

Several reviews highlighted the compassionate and attentive care provided by dental staff, especially towards children and anxious patients.

Communication Problems

Customers expressed concerns about poor communication regarding appointment confirmations, billing issues, and follow-up care.

Overall Experience

While some patients had positive experiences with the dental procedures and staff, many others reported significant dissatisfaction, particularly with scheduling and customer service.
  • DP
    Denise Parke
    4 days ago
    5.0
    All the staff are especially patient with children. They love going in to see their dentist.
  • SY
    Stephanie York
    4 days ago
    5.0
    Literally love this office and all of their staff from the front desk to the DAs in the back. Me & my sons all go here and they have taken great care of us all. Was in to get my braces put on today, Jenny and Alondra assisted with putting them on, they both were so gentle and kind and walked me through every step. I am very greatful for them and all of their help! I have been hesitant with getting my braces for some time now and they have all encouraged me to do it and I’m so happy that I finally did. I can’t wait to see my new smile 😃 Thank you to everyone at All Family Dental and Braces for making me feel so comfortable. Would highly recommend them for all of your dental needs!
  • AG
    Ardelia Garth
    Nov 9, 2025
    1.0
    Yes I don't like them like the other people were saying They scheduled appointment then they canceled then they reschedule you and then they cancel again then they reschedule you then they cancel My daughter have the appointment coming up on November 26th and they called me and canceled and they did this to her three times They is very unprofessional
  • DA
    Don Alexander
    Nov 5, 2025
    1.0
    Definitley will not be coming back to this place. Very Scatch people. The 2 Hispanic women working the front desk are terrible. The reviews are definitely true about them. Stay away from this place. Not worth the headache dealing with these people. Also will be reporting the Dentist for writing me a BS prescription and sending me on my way. Seems like they like to lie to their clients.
  • AF
    avion farley
    Nov 4, 2025
    1.0
    Very unprofessional had an emergency appointment with the oral surgeon he canceled on me 4 times then I just called and she tells me he’s not available until December without asking my information then I give her information and she tells me I can’t see anybody until February. Do not recommend

Frequently Asked Questions About All Family Dental and Braces

What are the operating hours of All Family Dental and Braces in Rockford?

All Family Dental and Braces is open Monday to Thursday from 9:00 AM to 4:00 or 5:00 PM, Tuesday and Wednesday until 5:00 PM, Fridays until 2:30 PM with select Fridays open until 5:00 PM, and closed on Saturdays and Sundays.

Where is All Family Dental and Braces located in Rockford?

It is located at 6585 East State St, Rockford, IL 61108, USA.