All Family Dental and Braces

4.1
436 reviews

About

DentistPediatric DentistryOrthodonticsOral SurgeryCosmetic DentistryTeeth Whitening ServiceAll Family Dental and Braces
We are open and treating patients needing general dentistry services, orthodontics care, children's dentistry services and oral surgery. We will also continue to support those needing emergency dental care. Call us to schedule your appointment today.

Location

All Family Dental and Braces
6585 East State St, Rockford, IL
61108, United States

Hours

Reviews

4.1
436 reviews
5 stars
307
4 stars
29
3 stars
5
2 stars
9
1 star
86

What are people saying?

AI-generated from recent customer reviews

Appointment Issues

Numerous customers reported frequent cancellations and rescheduling of appointments, leading to frustration and dissatisfaction.

Staff Performance

While some reviews praised the staff for being friendly and caring, others highlighted unprofessional behavior, particularly from receptionists.

Patient Care

Several customers appreciated the compassionate care provided to children and patients with anxiety, noting the gentle approach of the dental staff.

Communication Problems

Customers expressed concerns about poor communication regarding appointment changes and billing issues, leading to confusion and dissatisfaction.
  • LB
    Lisa Bland
    Dec 29, 2025
    1.0
    Would give 10000 negative stars for the way my son was treated the past 3 months!!! Had surgery cancelled twice since October! Then go today for his surgery to get his teeth removed, after receiving 3 text messages confirming his appointment. Drove 1.5 hrs to be told, OH, we dont have an oral surgeon!!!! They said they called me on the 27th to cancel, but NOPE! THEY DID NOT!!! STAY AWAY FROM THIS HORRIBLE PLACE!!! I kept getting told there was a family emergency! For 3 months!!! Whoever that dr CJ was that was so wonderful, I want to know where he went! They need to be shut down!!!
  • DC
    Duaa Chasib
    Dec 29, 2025
    5.0
    Worst experience i had an appointment at 11:30, and when I arrived they only did X-rays, then the doctor said he couldn’t do anything because it was their lunch break. If it’s lunch time, they shouldn’t schedule appointments and make patients come for nothing.Later, they said the next available appointment would be in July. I told them I can’t wait that long and to call me if something opens sooner. Today they called at 9:18 AM and said a 10:00 AM spot was available. I asked to switch it to my 6-year-old daughter because she’s in pain. They agreed. I arrived at 9:54 and waited until 10:30, then they told me the appointment was canceled due to being too busy.This isn’t the first time I’ve experienced this with them. They are disorganized, unprofessional, and show no concern or compassion for patients.
  • JJ
    Jay Johnson
    Dec 18, 2025
    5.0
    😀😀. THEY DID A GREAT JOB FROM THE FRONT DESK TO THE WHOLE STAFF . THE DENTAL ASSISTANTS AND XRAY PERSONNEL WAS GREAT. AND THE DOCTOR WAS GREAT. THEY TREATED ME GREAT. I RECOMMEND THEM TO EVERYONE. I GIVE THEM 25 STARS. THANK U AGAIN.... GOD 🙌 BLESS
  • MM
    Mayra Montoya
    Nov 26, 2025
    5.0
    They got my son in an emergency situation as his dentist’s office was closed for Thanksgiving week. Thank you 🙏
  • SY
    Stephanie York
    Nov 20, 2025
    5.0
    Literally love this office and all of their staff from the front desk to the DAs in the back. Me & my sons all go here and they have taken great care of us all. Was in to get my braces put on today, Jenny and Alondra assisted with putting them on, they both were so gentle and kind and walked me through every step. I am very greatful for them and all of their help! I have been hesitant with getting my braces for some time now and they have all encouraged me to do it and I’m so happy that I finally did. I can’t wait to see my new smile 😃 Thank you to everyone at All Family Dental and Braces for making me feel so comfortable. Would highly recommend them for all of your dental needs!

Frequently Asked Questions About All Family Dental and Braces

What are the operating hours of All Family Dental and Braces in Rockford?

All Family Dental and Braces is open Monday to Thursday from 9:00 AM to 4:00 or 5:00 PM, Tuesday and Wednesday until 5:00 PM, Fridays until 2:30 PM with select Fridays open until 5:00 PM, and closed on Saturdays and Sundays.

Where is All Family Dental and Braces located in Rockford?

It is located at 6585 East State St, Rockford, IL 61108, USA.