Business Details
About
OptometrySunglasses StoreContact Lenses SupplierOptician
Stop by for high-quality prescription glasses starting $95, plus sunglasses, progressives, contact lenses, and eye exams. Plus, meet friendly advisors and top-notch optometrists to help you find the perfect pair.
Location
Hours
Reviews
4.7
407 reviews
5 stars
364
4 stars
11
3 stars3
2 stars
8
1 star
21
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff are consistently described as friendly, helpful, and knowledgeable, contributing to a positive customer experience.
Product Selection
Customers appreciate the extensive variety of frames available, catering to different styles and preferences.
Affordability
Many reviews highlight the reasonable prices for glasses and eye exams, often noting that costs are lower than competitors.
Eye Exams
The quality of eye exams is frequently praised, with doctors being thorough and attentive to patient needs.
Service Issues
Some customers reported delays and issues with service, particularly during busy times, indicating a need for improved staffing.
- GBGary Benedik1 day ago5.0We had the pleasure of working with Airica. Airica was awesome from the minute we stepped in the store. Very helpful in listening to what we were looking for, grabbing sets to try on, and then getting us out of there on time. Great experience all around with Airica in Oak Brook!
- CRCandace Rogers6 days ago5.0We just stopped by the Warby Parker at Oakbrook Mall to see about sending in my daughter’s glasses for repair. ( Her Dad accidentally stepped on them!) We figured it’d take a long time to get them back but we’re so pleasantly surprised that Harrison fixed them right then and there!!! Both he and Airica were so great to work with! We will definitely be back for our future eyeglass purchases.
- AEAuto ExecutiveJan 1, 20265.0I stopped by this location on the very last day of the month and the last day of the year, and despite how busy that time usually is, I was treated with genuine kindness and professionalism. For context, I had recently completed a full eye exam elsewhere and was provided my prescription. The exam was thorough, but requesting my PD felt like asking for classified information. Since I wanted the freedom to shop around, that experience was disappointing. By contrast, the associate who helped me here was exactly the opposite. Although this store did not accept my vision insurance, she was incredibly friendly, courteous, and understanding. When I asked if she could take my PD (pupillary distance) measurement as a courtesy so I could shop online later, she immediately agreed — with a smile — and took the time to do it properly. There was no pressure, no sales pitch, and no obligation — just a sincere willingness to help. That simple gesture meant a lot and truly stood out. I absolutely recommend this store and will be returning myself very soon when I’m ready to purchase my next pair of glasses. Thank you for reminding me that genuine customer service still exists.
- BBBrent BrunnerDec 31, 20255.0Chris was a great help in picking out my first pair of glasses in 6 years! She used her extensive knowledge of all frames in inventory to narrow down my choices to a select few. She offered her unbiased opinion to guide me to a fantastic pair that I am excited to wear! Smooth and efficient experience with Chris. Will shop here again.
- BSBerenice SoteloDec 30, 20255.05 stars and nothing less! Michelle knew exactly what I wanted and helped me find the perfect frames in less then 5 minutes, honestly that was a moment . Everyone was so attentive and kind. I had such a great experience at this Warby Parker . The frames I got were just shades but I loved them so much I was convinced to bring in my prescription and got the same frames with it. Literally perfectttt. So excited to go get my THIRD pair soon, not to mention the process is super easy no hassle, THANK YOU .
Frequently Asked Questions About Warby Parker Oakbrook Center
What should I bring?
You don't need anything but your eyeballs to peruse and try on our frames. If you're planning to purchase prescription frames or contacts, it's helpful to have a digital or physical copy of your current prescription. If you'd like to pay with an [FSA or HSA](https://www.warbyparker.com/flexible\-spending\-accounts) card, remember to bring that along, too.No prescription handy? Not a problem! You can come in just to browse, shop for non\-prescription sunglasses and accessories, or can book an eye exam at most locations.
Do you accept vision insurance?
We're in\-network with several major insurance carriers, and we also make it easy to use out\-of\-network benefits. (Coverage may vary by location or plan.) Get all the details [here](https://www.warbyparker.com/insurance).
Do you offer measurements and adjustments?
Yes! We can take any optical measurements needed to complete your order—and if your frames don't fit perfectly on arrival, an optician is available for adjustments.Plus: Every Warby Parker frame comes with complimentary adjustments for life. Swing by any time for a tuneup.
Do you accept returns and exchanges?
Yes, indeed. We have a 30\-day, hassle\-free return or exchange policy for all of our eyewear and accessories. Whether you purchased online or in a Warby Parker store, we can help you out.We also accept returns and exchanges for contact lenses within 30 days of purchase if they're in their original, unopened box.
Do you offer gift cards?
So glad you asked—yes, we do. You can purchase physical gift cards online or in stores. Need it this second? We offer [e\-gift cards](https://www.warbyparker.com/gift\-card), too!
What is the address of Warby Parker Oakbrook Center?
Warby Parker Oakbrook Center is located at 62 Oakbrook Center, Oak Brook, IL 60523, US.
What are the store hours for Warby Parker Oakbrook Center?
The store is open Monday to Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Do I need to bring anything for an eye exam or when purchasing glasses?
You only need to bring your eyeballs to try on frames. For prescription orders, it's helpful to have a digital or physical copy of your current prescription and your FSA or HSA card if you plan to use it.
Does Warby Parker Oakbrook Center accept vision insurance?
Yes, they are in-network with several major insurance carriers and also accept out-of-network benefits. Coverage may vary by location or plan.
Can I get measurements and adjustments for my glasses at this location?
Yes, the store offers optical measurements and complimentary lifetime adjustments for Warby Parker frames. An optician is available for frame adjustments as needed.
What is the return and exchange policy at Warby Parker Oakbrook Center?
They offer a 30-day hassle-free return or exchange policy for eyewear and accessories purchased online or in-store. Contact lenses can be returned unopened within 30 days.
Does Warby Parker offer gift cards at the Oakbrook Center location?
Yes, physical gift cards are available for purchase online or in-store, and e-gift cards can be bought instantly on their website.
What nearby stores can I visit after shopping at Warby Parker Oakbrook Center?
Nearby, you can visit the Apple Store for electronics, ECCO OAKBROOK for shoes, Aerie and Zara for clothing, as well as lululemon for sports wear. These stores offer a variety of shopping experiences close by.
Are there any health-related services near Warby Parker Oakbrook Center?
Yes, nearby health services include Oak Brook Dental Affiliates, Oakbrook Optical Eyecare, several dermatologists like O'donoghue Marianne MD and John B Kalis MD, and allergist Dr. Ann Collier M.D.
How can nearby points of interest like Lucid Studio or Tesla Motors help customers visiting Warby Parker?
If you're driving to Warby Parker Oakbrook Center from nearby car dealerships like Lucid Studio or Tesla Motors, it can be convenient to combine errands. These locations are close by, making it easy to shop for eyewear after visiting automotive showrooms.