Business Details
About
Podiatrist
We welcome patients of all ages from small children to the elderly, and our goal is always to provide you with the most comfortable office experience possible. Our podiatrists provide each of their patients with the information they need to make good choices about their foot and ankle care. So, if you are looking for an experienced doctor to help provide foot pain relief, we invite you to call us today to schedule. We look forward to helping you take your “Next Step”.
Location
Next Step Foot & Ankle Centers
784 Wall Street Suite C, O'Fallon, IL
62269, United States
Hours
Reviews
4.8
241 reviews
5 stars
215
4 stars
15
3 stars2
2 stars2
1 star
7
What are people saying?
AI-generated from recent customer reviews
Doctor's Care
Dr. Thouvenot is praised for his thoroughness, knowledge, and excellent bedside manner, with many customers appreciating his ability to explain treatments and listen to concerns.
Staff Experience
The office staff is frequently described as friendly, professional, and accommodating, contributing to a welcoming atmosphere for patients.
Wait Times
While many reviews highlight short wait times and efficient service, some customers reported longer waits and issues with appointment scheduling.
Billing Issues
Several customers expressed dissatisfaction with billing practices, including unexpected charges and difficulties with insurance processing.
Overall Satisfaction
Overall, many patients express high satisfaction with their experiences, recommending the clinic for foot and ankle care despite some isolated negative experiences.
- KMKatie M.Dec 31, 20255.0The Dr. was excellent! He is very thorough, knowledgeable, and doesn't rush you. He was also very honest regarding the effectiveness of treatments which I appreciated
- NHNeal HaegeleDec 12, 20255.0Great visit Professional and friendly, Dr Dan answers your questions and is very knowledgeable
- JTJoe ThompsonOct 7, 20251.0I went in with so much pain in my foot that i could barely walk. I had to wait for quite a while before seeing the doctor. By time he got to me, he was in and out. He scraped the area where it hurt, put some kind of liquid on it, and sent me on my way. I couldn't even ask him any questions. He said it should feel better in a day, and if not, to schedule an appointment for a month out. The problem didn't get resolved. My foot still hurts. And I'm disappointed that I wasted time going here only to be rushed out the door. Without a follow up at that. I wouldn't mind so much if my foot had at least been properly addressed. I would highly recommend going elsewhere.
- AAAndyAug 20, 20252.0The service was adequate but the billing was a complete mess. The price quoted to me $350 was changed to $561 after they ran it through insurance. They couldn't understand that I didn't want it through insurance then. After a day of arguing, the relented. They also make you wait for the doctor to hand over the insoles. I told them I can fit them myself but they make you wait. After 30 mins of waiting the doctor handed them to me. I will not go back.
- ENerik norkAug 19, 20255.0I had what now I know was the perfect office visit with instant relief and I was in and out unbelievably fast. What else can I say ? Amazing Doctor
Frequently Asked Questions About Next Step Foot & Ankle Centers
What are the regular business hours of Next Step Foot & Ankle Centers?
Next Step Foot & Ankle Centers is open Monday from 12:00 PM to 5:00 PM, Tuesday through Thursday from 8:00 AM to 4:00 PM, and Friday from 8:00 AM to 12:00 PM.
Are there any special hours or additional opening times at Next Step Foot & Ankle Centers?
Yes, the center is open on the 2nd, 4th, and 5th Friday of each month from 9:00 AM to 1:00 PM.
Where is Next Step Foot & Ankle Centers located?
Next Step Foot & Ankle Centers is located at 784 Wall Street Suite C, O'Fallon, IL 62269, USA.
What types of foot and ankle issues does Next Step Foot & Ankle Centers treat?
They provide treatment for bunions, calluses, corns, clubfoot, diabetic foot care, hammertoes, heel pain, ingrown toenails, pediatric foot care, sports injuries, and toenail fungus.
What payment methods does Next Step Foot & Ankle Centers accept?
They accept American Express, Visa, MasterCard, Discover, cash, and checks, as well as invoice payments.
How can I contact Next Step Foot & Ankle Centers?
You can contact them by phone at +1 618-236-7444 or email at NextStepFootDocs@gmail.com.
Does Next Step Foot & Ankle Centers have an online presence?
Yes, they have a website at http://www.nextstepfootdocs.com/ and a Facebook page at https://www.facebook.com/nextstepfootdocs.
What are some nearby medical or health-related services close to Next Step Foot & Ankle Centers?
Nearby health-related services include Finding The Forest Counseling, Phoenix Home Care, Northern Star Therapeutic Massage, Lymphatic Flow with Brenda Michelle spa, Redbird Pediatrics, HSHS Medical Group Diabetes and Endocrinology, Family Medical Clinic, and several chiropractic centers such as Chiro Med and Underwood Chiropractic.
Are there fitness or wellness centers near Next Step Foot & Ankle Centers that patients might visit?
Yes, nearby options include Yoga Core And More, a yoga studio, and Northern Star Therapeutic Massage as well as Lymphatic Flow with Brenda Michelle, which provide massage and holistic services.
What other professional services are located near Next Step Foot & Ankle Centers?
Nearby professional services include insurance agencies like Goosehead Insurance (Connor Klein and Derek Tschudin), legal services such as Rickhoff Law Office and Dent Coulson Elder Law, financial advising firms like Lisa Vorce - Thrivent and Gateway Financial Resources, and real estate agencies such as Kunkel Commercial Group.