Club Fitness - O'Fallon IL

4.8
1079 reviews
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Business Details

1234 Central Park Drive, O'Fallon, IL
62269, United States
(618) 589-1117
http://clubfitness.us/location/ofallon
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About

Fitness CenterGymPersonal TrainerCycling StudioYoga StudioPilates Studio
Club Fitness is your destination for achieving health and wellness goals in an elite health club environment. With state-of-the-art equipment, boutique-style studios like Pulse, Burn Zone, and Stretch & Recovery, and premium amenities such as HydroMassage, saunas, and red light therapy, we cater to all fitness levels. Our team of certified personal trainers and a supportive community help you go further, recover better, and achieve more. With 19 locations across the metro area, 24/7 access, and a commitment to health-focused partnerships through CF Rewards, Club Fitness is designed to support your journey to a healthier, stronger you. Join us and discover how you can #GoForMore.

Location

Club Fitness - O'Fallon IL
1234 Central Park Drive, O'Fallon, IL
62269, United States

Hours

Reviews

4.8
1,079 reviews
5 stars
987
4 stars
31
3 stars
9
2 stars
9
1 star
43

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service, including difficulties in canceling memberships and unresponsive staff.

Cleanliness

While some reviews praised the cleanliness of the gym, others highlighted issues with dirty locker rooms and equipment.

Membership Issues

Numerous complaints about misleading membership agreements, unexpected fees, and downgrading of membership benefits without notice.

Staff Availability

Customers noted a lack of staff presence during peak hours, leading to difficulties in accessing amenities.

Equipment Quality

The gym is generally well-equipped, but some members expressed concerns about the maintenance and availability of certain equipment.
  • PS
    Philip Strugar
    Nov 1, 2025
    1.0
    There's no way to get anyone on the phone here. So if there's something specific you want to use, like the Sauna and it's out of order. You have to drive all the way there to even check. Horrible customer service, give us a way to get someone on the damn phone.
  • ST
    Sam Tackett
    Aug 22, 2025
    1.0
    Fine gym, signed up a couple months back, I'm moving now so I needed to cancel my membership. They are charging me 150 to cancel because somewhere deep down in the fine print, it was a yearly agreement. This is incredibly misleading as when I signed up the attended turns you to a kiosk with waivers that I should have read with a fine tooth comb. It is misdirecting towards thinking it's a true monthly fee. It is not. You agree to paying for a year at a time in "installments". I guess the scammy gym won this one.
  • JS
    Jamila Seals
    Jul 11, 2025
    4.0
    I love coming here to get my workout on!
  • AB
    Amanda B
    Jul 10, 2025
    1.0
    We have tried to cancel our membership for the last month now. We downgraded to the lowest tier membership, but they keep charging us for the other rate while having removed the privileges that come with it. We haven't been reimbursed, so the next step is to cancel. However, there is never a manager present, and now we have been told we need to pay a cancellation fee even though they've been overcharging. The gym itself is pretty nice, so there is that. Club Fit as a whole, however, really went downhill when they upped the prices but took away amenities at higher membership levels. We will not be going back once we can finally cancel after being Club Fit members for years.
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Frequently Asked Questions About Club Fitness - O'Fallon IL

Where is Club Fitness - O'Fallon IL located?

Club Fitness - O'Fallon IL is located at 1234 Central Park Drive, O'Fallon, IL 62269, United States.

What are the opening hours of Club Fitness - O'Fallon IL?

Club Fitness - O'Fallon IL is open 24 hours a day, 7 days a week.