Club Elite is an elevated health club experience designed to bring fitness, wellness, and intelligent recovery together under one roof. Our clubs feature advanced strength and cardio equipment, boutique studio experiences, and next-generation recovery tools including AI-powered Aescape massage. With curated amenities, thoughtful design, and expert support, Club Elite offers a refined environment crafted to help you move, feel, and live better.
Many customers reported poor customer service, including difficulty reaching staff by phone and issues with membership cancellations.
Equipment Quality
Feedback indicated that while the gym has a wide selection of equipment, some customers noted that the equipment is depreciating and not well maintained.
Membership Issues
Several reviews highlighted frustrations with hidden fees, misleading membership agreements, and unexpected charges during cancellation.
Cleanliness
While some customers praised the cleanliness of the gym, others reported issues with dirty locker rooms and equipment not being cleaned.
Staff Availability
Customers frequently mentioned that staff members were often unavailable or unhelpful, impacting their overall experience.
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Freddy Sifu
Dec 6, 2025
3.0
Be careful Club Fitness. It has been 5 years since grand reopening and the equipment is depreciating. You will go out like Gold's gym who also disregarded the daily user and cared more about the fancy costly add ons instead of maintaining and upgrading lifting equipment for everyday user.
PS
Philip Strugar
Nov 1, 2025
1.0
There's no way to get anyone on the phone here. So if there's something specific you want to use, like the Sauna and it's out of order. You have to drive all the way there to even check. Horrible customer service, give us a way to get someone on the damn phone.
ST
Sam Tackett
Aug 22, 2025
1.0
Fine gym, signed up a couple months back, I'm moving now so I needed to cancel my membership. They are charging me 150 to cancel because somewhere deep down in the fine print, it was a yearly agreement. This is incredibly misleading as when I signed up the attended turns you to a kiosk with waivers that I should have read with a fine tooth comb. It is misdirecting towards thinking it's a true monthly fee. It is not. You agree to paying for a year at a time in "installments". I guess the scammy gym won this one.
Frequently Asked Questions About Club Elite - O'Fallon IL
Where is Club Fitness - O'Fallon IL located?
Club Fitness - O'Fallon IL is located at 1234 Central Park Drive, O'Fallon, IL 62269, United States.
What are the opening hours of Club Fitness - O'Fallon IL?
Club Fitness - O'Fallon IL is open 24 hours a day, 7 days a week.
What amenities does Club Fitness - O'Fallon IL offer?
The gym features state-of-the-art equipment, boutique-style studios including Pulse, Burn Zone, and Stretch & Recovery, and premium amenities like HydroMassage, saunas, and red light therapy.
Does Club Fitness - O'Fallon IL provide personal training?
Yes, Club Fitness - O'Fallon IL has certified personal trainers to help members achieve their fitness goals.
How can I get a free VIP pass for Club Fitness?
You can get a free VIP pass by visiting https://www.clubfitness.us/vip-pass/.
What types of fitness classes are available at Club Fitness - O'Fallon IL?
Fitness classes include cycling, yoga, and Pilates studios to cater to different fitness preferences.
What is the contact phone number for Club Fitness - O'Fallon IL?
You can reach Club Fitness - O'Fallon IL at +1 618-589-1117.
What nearby places can I visit before or after my workout at Club Fitness - O'Fallon IL?
Nearby places include Buffalo Wild Wings for a casual meal, La Casa Mexicana for Mexican cuisine, and Bella Milano for Italian dining options.
Are there any retail stores near Club Fitness - O'Fallon IL for shopping?
Yes, nearby retail stores include Northern Tool + Equipment, Chacos, and La-Z-Boy furniture stores for your shopping needs.
Where can I find nearby health-related services near Club Fitness - O'Fallon IL?
Nearby health services include Prime Performance for naturopathic holistic care and All About Eyes for optometrist and eye care needs.