Business Details
About
DentistOral SurgeryOrthodonticsCosmetic DentistryPediatric DentistryTeeth Whitening ServiceDental Implants Periodontistry
1st Family Dental of Mount Prospect is a full service dentist office that opened in August of 2017. Come visit our beautifully renovated dental office that includes a comfortable and elegant waiting area and rooms with the latest technology and innovations available to the dental industry. This Mt Prospect dental clinic provides the following dental services:
Location
1st Family Dental of Mount Prospect
201 E. Kensington Rd., Mt. Prospect, IL
60056, United States
Hours
Reviews
4.7
163 reviews
5 stars
148
4 stars1
3 stars1
2 stars
3
1 star
10
What are people saying?
AI-generated from recent customer reviews
Staff Quality
Many customers praised the friendly, professional, and caring nature of the staff, particularly highlighting the exceptional service provided by hygienist Marwah and Dr. Alfield.
Cleanliness
The office is consistently described as clean, modern, and well-maintained, contributing to a welcoming atmosphere for patients.
Patient Experience
Overall, patients reported positive experiences, feeling comfortable and well-informed during their visits, although there were some complaints about specific staff interactions.
Service Issues
A few customers expressed dissatisfaction with scheduling and communication issues, including appointment cancellations and perceived dismissive behavior from staff.
- LBLinda Brocato1 day ago5.0I have been searching for a reliable DDS practice for 3 years and finally found one...1st Family Dental of Mount Prospect. I'm in a wheelchair and received outstanding service, professionalism, strong clinical skills, excellent people skills like compassion, clear communication, technical expertise, attention to detail, up-to-date equipment. They are very organized in equipping the patient with current status, treatment plans and progress reports. Friendly and helpful staff. Presented Informational material to educate and make an informed decision to preserve my natural teeth.
- AEAndrew EJan 2, 20262.0Friendly staff but they scheduled me for 3 cleanings for the year when insurance only covers 2 per year. I have had this issue before with them and discussed to please not do that
- JBJake BrohlDec 29, 20255.0I had a wonderful experience at this office, especially with Marwah, the dental hygienist. She cleaned my teeth so well and was extremely kind, patient, and gentle. She made sure I felt comfortable the whole time and explained everything clearly. I truly appreciated her care and professionalism!
- JWJulia WardDec 23, 20255.0I moved out of state a year ago and got a cleaning at a different clinic—it was a horrible experience. Marwah at 1st Family Dental is one-of-a-kind. She is simply AMAZING. She does the absolute best cleaning. I traveled from out of state just to see her again. I highly recommend Marwah. She is the best dental hygienist I have ever encountered!
- JSJulie SDec 10, 20255.0This dental practice is beautifully decorated for Christmas, really stunning. The lobby and all treatment areas are sparkling clean. The front desk staff are polite and efficient. The hygienists use state of the art equipment and are fast and thorough. All of my routine cleanings have been great. The dentist did an implant for me, which is a lengthy process. There were issues with the lab making the crown part and it didn't fit, requiring several visits to get it right. He persevered and the final result was perfect. I really appreciated his attention to detail. He recently helped me with a gum issue I'm having and provided a desensitization treatment that immediately relieved the pain. I usually research issues I'm having prior to a visit, so I have an idea of what to expect. The dentist provided a referral to a specialist for the receding gums, which was exactly what the research had suggested would happen. I trust and highly recommend this dental practice!
Frequently Asked Questions About 1st Family Dental of Mount Prospect
What dental services are provided by 1st Family Dental of Mount Prospect?
1st Family Dental offers full-service dental care including oral surgery, orthodontics, cosmetic dentistry, pediatric dentistry, teeth whitening, dental implants, and periodontistry.
Where is 1st Family Dental of Mount Prospect located?
It is located at 201 E. Kensington Rd., Mt. Prospect, IL 60056, USA.
What are the regular business hours for 1st Family Dental of Mount Prospect?
The clinic is open Monday 9AM-5PM, Tuesday and Wednesday 10AM-6PM, and Thursday 8AM-2PM. It is closed on Friday, Saturday, and Sunday.
Are there any holiday hours for 1st Family Dental of Mount Prospect?
Yes, it is closed on November 27 and December 25, 2025, and January 1, 2026. It is open 8AM-2PM on December 24 and December 31, 2025.
How can I make an appointment at 1st Family Dental of Mount Prospect?
You can book an appointment online via their patient portal at https://patientportal.carestack.com/?dn=1fd&ln=1003/#/online-appointments or call +1 847-305-8540.
What is the contact email for 1st Family Dental of Mount Prospect?
You can reach them by email at mtprospect@1stfamilydental.com.
Can I find parking and other amenities nearby when visiting 1st Family Dental?
Yes, nearby landmarks include Vogue Furniture, Just Tires, Mattress Firm, and multiple gas stations like Costco Gasoline and Shell, which provide convenient amenities close to the dental office.
What dining options are available near 1st Family Dental of Mount Prospect?
Nearby dining includes The Red Barn Restaurant and Brewery, Bogies Ale House, Bar Louie, Five Guys, Jersey Mike's Subs, and Chipotle Mexican Grill, providing a range of choices before or after your dental visit.
What other health and wellness services are available near 1st Family Dental?
Nearby you can find Heavenly Massage & Spa for relaxation and Sport Clips Haircuts of Mt. Prospect for haircare services.
Are there any financial services nearby 1st Family Dental of Mount Prospect?
Yes, there are several financial services close by including Bank of America ATM, Bank of America Mortgage, and American Chartered Bank for your banking needs.