Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.
Many customers praised the staff for being friendly, professional, and helpful throughout their visits.
Wait Times
Several reviews highlighted long wait times, even with scheduled appointments, leading to frustration among patients.
Cleanliness
Feedback varied on cleanliness, with some noting a clean environment while others reported dirty conditions.
Service Efficiency
While some experiences were quick and efficient, others indicated disorganization and delays in service.
Customer Experience
Overall, many customers expressed positive experiences with staff interactions, though some reported rude behavior from specific employees.
JH
Julie Higbee
Nov 10, 2025
3.0
Very pleasant staff however, waited 45 minutes for a flu shot
AH
Alysin Hageman
Nov 10, 2025
5.0
They got me in quickly and were very professional. The staff was great and they made it seamless to get checked in
AD
Andrea DeJonghe
Nov 6, 2025
5.0
Literally the most pleasant experience I’ve ever had at a doctor’s office. The staff was amazing. The Doctor was very easy to talk to and incredibly kind.
MP
Mary P
Oct 27, 2025
5.0
I tried to walk into Quest on Jersey Ridge and they had their doors locked before the closing time. I tried calling them several times and only got an answering machine with vague details.
I arrived to Concentra, last minute after calling to verify their hours. They were open as their website says and they answered their phones. I got there 20 minutes before closing and everyone was friendly towards me and greeted me on arrival.
BR
B “Tweety” R
Oct 20, 2025
5.0
Great staff great doctor. Very polite and respectful people. I will definitely be returning for any future needs. Highly recommended!!
Frequently Asked Questions About Concentra Urgent Care
What types of medical services does Concentra Urgent Care provide?
Concentra offers occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.
What are the operating hours for Concentra Urgent Care in Moline, IL?
Concentra Urgent Care is open Monday to Friday from 8:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
Where is Concentra Urgent Care located?
Concentra Urgent Care is located at 555 Valley View Drive, Moline, IL 61265, USA.
What payment options are accepted at Concentra Urgent Care?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Does Concentra Urgent Care in Moline have any professional associations?
Yes, it is associated with the Urgent Care Association of America.
How can employers set up an account with Concentra Urgent Care?
Employers can click on the featured link on Concentra's website to set up an account for workers' comp injury consultations.
What nearby specialist clinics can I visit in the vicinity of Concentra Urgent Care?
Nearby clinics include Moline Endodontics, Loyola Hepatology Clinic Moline, Regional SurgiCenter, Gastroenterology Consultants, and Heartland Clinic.
Are there other physical therapy centers close to Concentra Urgent Care?
Yes, ORA Physical Therapy is nearby, offering physical and occupational therapy services.
What hospitals or medical centers are near Concentra Urgent Care?
Nearby hospitals and medical centers include OSF Children's Hospital of Illinois and Trinity Health Partners.
Can I combine a visit to Concentra Urgent Care with other healthcare services nearby?
Definitely. You can visit specialists like dermatologists, urologists, dentists, or diagnostic centers nearby for comprehensive healthcare.