Business Details
About
OptometryEye Care CenterSunglasses StoreContact Lenses SupplierOptician
Pearle Vision is proud to be once again recognized, as the 2022 Women’s Choice Award winner as their Best Eye Care Retailer. Caring for you and your eyes since 1961, the eye care experts at your Pearle Vision in Melrose Park provide genuine eye care to you with eye exams, state-of-the-art lenses, and a wide variety of designer frame brands. Always count on clear answers and personal attention. Our commitment will still be going strong long after you leave with your new pair of glasses or updated lenses. We welcome your current prescription, and work with all major health and vision plans including EyeMed, VSP and UnitedHealthcare. Many of our locations are now EyeMed PLUS Providers. Check with your EyeCare Center to see which insurance plans are accepted. Eye exams available at the independent doctor of optometry at or next to Pearle Vision. Doctors in some states are employed by Pearle Vision.
Location
Hours
Reviews
4.8
1,091 reviews
5 stars
1,004
4 stars
28
3 stars5
2 stars11
1 star
43
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and friendliness of staff, particularly Lori and Grace, who provided excellent assistance during their visits.
Professionalism
While some reviews highlighted the professionalism of doctors like Dr. Lang and Dr. Blase, others criticized the lack of professionalism among sales associates, citing issues with knowledge and service.
Product Quality
Several customers expressed dissatisfaction with the quality of products received, particularly regarding glasses and lenses, leading to requests for refunds or exchanges.
Diversity Concerns
A review raised concerns about the lack of diversity among staff, suggesting a need for a more inclusive hiring practice.
Pricing Issues
Customers noted that the prices for products and services were perceived as high, with some expressing frustration over additional costs for adjustments or replacements.
- MSMorro SalazarNov 17, 20255.0Maricela attended me and was such a pleasure to be attended by! Thank you for helping me choose my glasses and adjusting my old ones
- RTRene TellezNov 17, 20255.0Very good service and attention especially from Maggie. She helped my family find a perfect pair of glasses and gave us very helpful information. Overall very good quality service.
- JCJulio CruzNov 17, 20251.0Had my pair of glasses done and were not correctly made. I have been calling daily no answer and left a voicemail and to return my call and has been 2 weeks no reply. Worst customer service.
- JRJ RomanNov 4, 20251.0Disappointed… I was here getting eye exam and ordered contacts. That part was good. I had to schedule another appointment for an additional test. I was called to confirm the appointment the day before and I confirmed. Now the day of appointment for the additional test I am told in person at the location that the test can’t be done and I will have to reschedule. This is a training issue that should be addressed. The first issue is that apparently staff should be putting notes when making appointments so staff knows what the appointment is for and secondly the person calling to confirm the appointment should have asked for reason of the visit if there was no comment. The lady that was checking me in also didn’t really acknowledge that she will speak to the staff about the issue. Hopefully she will…. Update: after rescheduling and leaving my insurance information, I arrived the day of the new appointment only to be told my insurance is not accepted. So they had a copy of my information to verify ahead of time and they didn’t. They already gave me a bad experience and they couldn’t have done their job to avoid yet another bad experience. Once again they wasted my time for them not doing their due diligence. This office needs major retraining. I will NOT be going back to this place. You should just write wasting people’s time under services provided.
- AAAnonymousOneOct 26, 20252.0Two stars because Dr Lang is a gem. Firstly, the sales associates/assistants or whatever they are called, too many of them and are useless. It’s more young non opticians than doctors and opticians. The problem with this is they can barely assist when there are issues resulting in needing a manager most often. They are nice but they lack professionalism. Too many of this can barely work the equipment or have the basic knowledge to assist with minor issues. Sadly, Emma the manager is rarely there. Never receive a call back when glasses are ready. The culture there is not diverse either. Where are the Asians, Caucasians, Hindi, and African American employees? This area is not a Mexican only community. This area is diverse yet they only hire females of Hispanic decent which seems a bit racist. The blame cannot be put on being bilingual because there are tons of people that are bilingual and tons of people that speak English. Only one Caucasian female optician at this location. If you are Caucasian ,Asian, Indian, or African decent you will not be hired here unless you are a doctor. Lastly, this location is expensive and when you have issues they hate to refund.
Frequently Asked Questions About Pearle Vision
Where is Pearle Vision located in Melrose Park, IL?
Pearle Vision is located at 904 West North Avenue in Winston Plaza, Melrose Park, IL 60160.
What are the operating hours of Pearle Vision in Melrose Park?
Pearle Vision is open Monday through Friday from 9:30 AM to 6:00 PM, Saturdays from 9:00 AM to 5:00 PM, and closed on Sundays.
What types of services does Pearle Vision Melrose Park offer?
They offer eye examinations and Optomap Retinal Exams, with an independent doctor of optometry available at or next to the store.
Which designer eyewear brands are available at Pearle Vision in Melrose Park?
Pearle Vision offers brands such as Burberry, Coach, DKNY, Dolce & Gabbana, Maui Jim, Oakley, Polo, Ralph Lauren, Ray-Ban, Tiffany & Co, Tory Burch, Vera Bradley, Versace, and others.
Does Pearle Vision accept insurance and what payment options are available?
They work with major health and vision plans including EyeMed, VSP, and UnitedHealthcare. Payment options include cash, check, Discover, Mastercard, and Visa.
How can I schedule an eye exam appointment at Pearle Vision Melrose Park?
You can schedule an eye exam online via their reservation URL on the Pearle Vision website specific to the Melrose Park store.
Are there dining options near Pearle Vision in Melrose Park?
Yes, nearby dining options include Bonchon Melrose Park (Korean cuisine), Asian Express (Chinese restaurant), Dunkin', Baskin-Robbins, IHOP, White Castle, Wendy’s, Chili’s Grill & Bar, and Taco Bell for a variety of food choices.
What nearby shopping centers or stores are close to Pearle Vision?
Pearle Vision is located in Winston Plaza shopping center, near stores such as dressbarn, Snipes USA, Rainbow Apparel, Burlington, and Northern Tool + Equipment.
Which medical and health facilities are located near Pearle Vision in Melrose Park?
Nearby medical facilities include Vidulich, Blase and Associates optometrist, North Avenue Dialysis, and Loyola Cancer Care & Research at the Marjorie G. Weinberg Cancer Center.