Customers frequently reported significant problems with scheduling appointments, including long wait times and last-minute cancellations.
Staff Turnover
Many reviews indicated dissatisfaction with high staff turnover and the impact it has had on the quality of care, with several long-time patients expressing disappointment after the departure of familiar dentists.
Quality of Care
While some patients praised the skill and friendliness of certain staff members, many others reported negative experiences with rushed appointments, lack of thoroughness, and upselling of unnecessary treatments.
Communication Problems
Numerous customers noted poor communication regarding treatment plans, billing issues, and changes in insurance coverage, leading to frustration and confusion.
Mixed Experiences
While some patients had positive experiences with specific hygienists and dentists, the overall sentiment reflected a decline in service quality and patient care compared to previous years.
SK
Suhagi Kadakia
4 days ago
1.0
Would not recommend anything but routine care here.
KR
Karen Rossetti
Oct 31, 2025
5.0
I had a beautiful experience with Dr. Jamaleddin — he was so kind, professional, and efficient throughout my entire procedure. He made me feel completely comfortable and well cared for. Nada was also amazing and did a wonderful job during the process. Truly A+ service from start to finish! Highly recommend!
CS
Christopher Stiles
Aug 29, 2025
1.0
Screwed me and my daughter out of our appointment times on three occasions with no communication setting back our healthcare by months. Also, they butchered my mouth when I had an implant come loose, they told me that all they needed to do was tighten the screw, they ended up breaking my implant, then charged me for a new one, then during that procedure they took lasered away my gum line, leaving a hole in the front of my mouth, then they tried charging me an additional 3 grand for a gum graft until I threatened litigation. This is a place of nightmares!
KS
Kiana B Sherlund
Jul 30, 2025
1.0
Experienced reoccurring scheduling issues and received unprofessional push-back when requesting patient records to be sent to my new dentist.
AA
Alyssa
Jul 22, 2025
2.0
I went in for a routine cleaning as well as to find out what could be done about a gap in my premolar teeth. The whole appointment took almost two and half hours which is absolutely insane. Especially since I only saw a dentist for 5 whole minutes at the end of the appointment. The assistant and hygienist were very nice but I did not appreciate the dentist’s candor/patient interaction. After two hours of X-rays, a cleaning, and lots of waiting the dentist walks in basically just telling me all these things I’ll need to do and then goes “you can work with the staff out there to get a treatment plan.” She didn’t even address the original issue I came in for which was the gap in my premolars. Then I went to go talk to someone about the treatment plan and after waiting another 20 min, I ended up leaving without seeing someone about next steps. I decided not to go back here and instead went to a different dentist for a second opinion. The appointment I had with another dentist was only two weeks later and the dentist was surprised that I had received a cleaning just two weeks ago as he felt the cleaning at Grove was not thorough enough. What I will commend Grove for is the identification of issues they called out from the x-rays as the second dentist agreed with their findings. However, the waiting, lack of patient understanding, and overall experience is what made me go to a different dentist to get all the work I needed done.
Grove Dental is located at 2 E 22nd St, Lombard, IL 60148, USA.
What are the operating hours of Grove Dental?
Grove Dental is open Monday to Friday from 8:00 AM to 6:00 PM, and on Saturday from 7:00 AM to 2:30 PM. It is closed on Sundays.
How can I schedule an appointment at Grove Dental?
You can schedule an appointment online via their reservation URL or call them at +1 630-627-4680.
Does Grove Dental offer pediatric dental services?
Yes, Grove Dental provides services including general dentistry, orthodontics, and pediatric dentistry.
Is Grove Dental affiliated with any larger dental groups?
Grove Dental is part of the North American Dental Group.
Where can I find more information about Grove Dental online?
More information is available on their website at https://grovedental.com/dentist-lombard and on their Facebook page.
Which nearby medical services are available around Grove Dental?
Nearby medical services include Total Nurses Network for home health care, Dr. Nadeem Mughal MD for family practice, Chicago Immediate Care, Revitalage MD hospital and pharmacy, and West Suburban Podiatry Associates.
Are there any nearby real estate agencies near Grove Dental?
Yes, Chicago Title-Lombard and Real Estate Agency are nearby and could assist with property needs if you're moving to the area or need real estate services.
What nearby counseling and mental health services can I find near Grove Dental?
Nearby counseling and mental health services include Adult Children Center, Inner Peace Therapies, and Institute For Motivational.
If I visit Grove Dental, what other types of professional services are located nearby?
Professional services near Grove Dental include Accord Enterprises Inc (employment agencies), Consulting Services Corporation (IT company), and Cutting Edge Document Destruction (financial services).