Business Details
About
DentistNorth American Dental Group
Location
Hours
Reviews
4.6
727 reviews
5 stars
619
4 stars
23
3 stars
18
2 stars
15
1 star
52
What are people saying?
AI-generated from recent customer reviews
Staff Quality
While some customers praised the kindness and professionalism of the staff, many expressed dissatisfaction with the new staff's experience and the overall decline in service quality.
Scheduling Issues
Numerous reviews highlighted significant problems with scheduling, including long wait times for appointments and last-minute cancellations.
Patient Care
Several customers reported feeling rushed during appointments and expressed concerns about the thoroughness of care, particularly after the departure of long-time dentists.
Billing Concerns
Customers frequently mentioned confusion and dissatisfaction with billing practices, including unexpected charges and issues with insurance coverage.
Overall Experience
The overall sentiment indicates a decline in patient satisfaction and trust, particularly following changes in ownership and staff turnover.
- RSRob SimonDec 5, 20251.0Keep sending emails that I owe money, but won't return phone calls. I've tried 12 times
- SKSuhagi KadakiaNov 20, 20251.0Would not recommend anything but routine care here.
- KRKaren RossettiOct 31, 20255.0I had a beautiful experience with Dr. Jamaleddin — he was so kind, professional, and efficient throughout my entire procedure. He made me feel completely comfortable and well cared for. Nada was also amazing and did a wonderful job during the process. Truly A+ service from start to finish! Highly recommend!
- CSChristopher StilesAug 29, 20251.0Screwed me and my daughter out of our appointment times on three occasions with no communication setting back our healthcare by months. Also, they butchered my mouth when I had an implant come loose, they told me that all they needed to do was tighten the screw, they ended up breaking my implant, then charged me for a new one, then during that procedure they took lasered away my gum line, leaving a hole in the front of my mouth, then they tried charging me an additional 3 grand for a gum graft until I threatened litigation. This is a place of nightmares!
- KSKiana B SherlundJul 30, 20251.0Experienced reoccurring scheduling issues and received unprofessional push-back when requesting patient records to be sent to my new dentist.
Frequently Asked Questions About Grove Dental
Where is Grove Dental located?
Grove Dental is located at 2 E 22nd St, Lombard, IL 60148, USA.
What are the operating hours of Grove Dental?
Grove Dental is open Monday to Friday from 8:00 AM to 6:00 PM, and on Saturday from 7:00 AM to 2:30 PM. It is closed on Sundays.
How can I schedule an appointment at Grove Dental?
You can schedule an appointment online via their reservation URL or call them at +1 630-627-4680.
Does Grove Dental offer pediatric dental services?
Yes, Grove Dental provides services including general dentistry, orthodontics, and pediatric dentistry.
Is Grove Dental affiliated with any larger dental groups?
Grove Dental is part of the North American Dental Group.
Where can I find more information about Grove Dental online?
More information is available on their website at https://grovedental.com/dentist-lombard and on their Facebook page.
Which nearby medical services are available around Grove Dental?
Nearby medical services include Total Nurses Network for home health care, Dr. Nadeem Mughal MD for family practice, Chicago Immediate Care, Revitalage MD hospital and pharmacy, and West Suburban Podiatry Associates.
Are there any nearby real estate agencies near Grove Dental?
Yes, Chicago Title-Lombard and Real Estate Agency are nearby and could assist with property needs if you're moving to the area or need real estate services.
What nearby counseling and mental health services can I find near Grove Dental?
Nearby counseling and mental health services include Adult Children Center, Inner Peace Therapies, and Institute For Motivational.
If I visit Grove Dental, what other types of professional services are located nearby?
Professional services near Grove Dental include Accord Enterprises Inc (employment agencies), Consulting Services Corporation (IT company), and Cutting Edge Document Destruction (financial services).