Business Details
About
OptometryEye Care CenterOpticianContact Lenses SupplierCorrective Lenses Store
At Vision Source Hickory Hill, we're committed to providing exceptional eye care with a personal touch. Whether you need a routine eye exam, new glasses or contacts, or advanced treatment for eye conditions, our skilled optometrists and friendly staff are here to help. Using the latest technology and a patient-centered approach, we provide comprehensive eye care and personalized solutions for your vision needs. Conveniently located in Hickory Hills, we’re proud to serve individuals and families of all ages. Book your appointment today and experience the difference at Vision Source Hickory Hill.
Location
Vision Source Hickory Hill
9400 South Roberts Road, Hickory Hills, IL
60457, United States
Hours
Reviews
4.8
164 reviews
5 stars
153
4 stars
5
3 stars0
2 stars0
1 star
6
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, noting their attentiveness and willingness to answer questions.
Professionalism
The doctors and staff were frequently described as professional, knowledgeable, and thorough in their examinations.
Appointment Issues
Several reviews highlighted problems with scheduling and communication, including missed appointments and lack of transparency regarding costs.
Overall Experience
While many customers expressed satisfaction with their visits and the quality of care, a few reported negative experiences that impacted their overall perception.
Long-term Loyalty
Numerous long-time patients expressed trust and loyalty to the practice, recommending it to others for consistent quality care.
- JKJoseph Kolander4 days ago5.0Had a great visit with Dr DeVito , she explained everything to me very well also answered all my questions and concerns and set me up with an updated prescription. The staff was very helpful in helping me pick out my new glasses and sunglasses they explain all the cost and products very well. Thanks to all !!!!
- EEEricOct 1, 20251.0Used my insurance to purchase new frames (the same as my current frames that were purchased there) My insurance was used. They could not get the lenses into the frames correctly, and scratched up the new frames I just bought. I was told to purchase another pair from them , so they can get fixed at the lab. That this was the best they could to. Filing a complaint with the Better Business Bureau.
- MKMichael KrolSep 24, 20255.0Dr John Gardner indeed delivered on his promise of excellent service. His friendliness right away put you at ease as he performs his eye exams. His staff has been well chosen as they to perform a level of excellence. I would highly recommend Dr John Gardner for your eye care, Michael, Krol
- YRY RodAug 14, 20251.0I made a NP exam appt for today, a problem focused exam specifically! I told Kim when I made the appt that it was NOT for glasses, I have an issue w my eye, that has been happening for a week as of today (and I have historic issues with my eye), I need an ophthalmologist. I explained it in detail. When I show up today both providers are optometrists, not ophthalmologists like I needed. Why would she make me an appt knowing what I needed? What I ASKED for as a pt. I wasted time from work for nothing. This was not a good experience
- HHHalley HarbJul 30, 20251.0I’ve been a long-time customer here, which makes this experience even more disappointing. While I was in the room with the assistant (before seeing the doctor), I declined the corneal scan, but she went ahead with it anyway after making it seem like it was fully covered by my insurance. I trusted that and didn’t think twice — only to be charged $40 for the scan afterward, on top of my $20 copay, totaling $60. None of this was clearly explained up front, and I wasn’t prepared to pay that. It felt misleading and left me feeling taken advantage of. I want to warn other patients: ask for a full breakdown of costs before anything is done. The lack of transparency here really makes me reconsider continuing my care at this office
Frequently Asked Questions About Vision Source Hickory Hill
What are the operating hours of Vision Source Hickory Hill?
Vision Source Hickory Hill is open Tuesday to Friday from 9:00 AM to 5:00 PM, Wednesday until 4:00 PM, and Saturdays from 9:00 AM to 12:00 PM. It is closed on Mondays and Sundays.
What types of eye care services does Vision Source Hickory Hill provide?
They offer comprehensive and routine eye exams, contact lens exams and fittings, vision screenings, eye disease treatments including glaucoma and cataract evaluations, dry eye treatment, diabetic eye exams, macular degeneration testing, emergency eye exams, and myopia control.
Can I purchase glasses and contact lenses at Vision Source Hickory Hill?
Yes, Vision Source Hickory Hill offers prescription glasses, contact lenses, sunglasses, blue light glasses, computer glasses, and eyeglass accessories.
How can I make an appointment at Vision Source Hickory Hill?
You can book an appointment online via their reservation link at https://gardnereyecare.com/make-an-appointment/ or contact them by phone at +1 708-598-1322.
Where is Vision Source Hickory Hill located?
It is located at 9400 South Roberts Road, Hickory Hills, IL 60457, USA.
Does Vision Source Hickory Hill have an online presence where I can learn more?
Yes, their website is https://gardnereyecare.com/locations/vision-source-hickory-hill/ and they have a Facebook page at https://www.facebook.com/gardnerfamilyeyecare/.
Are there any recommended places to eat near Vision Source Hickory Hill?
Yes, nearby restaurants include Aladdin's House (an Indian restaurant), Kowal's Bar & Grill, The Pit Rib House (American BBQ), Falafil House (Mediterranean), The Burrito & Philly Steak factory, Tastee Freeze (ice cream shop), and The Chill N Grill Spot (fast food and ice cream).
What other eye care providers are near Vision Source Hickory Hill?
Nearby eye care providers include John J. Gardner and The Eyecare Clinic, both offering optometry services.
Are there convenient banking options near Vision Source Hickory Hill?
Yes, nearby financial services include TCF Bank, Huntington Bank, BMO Harris Bank ATM, and Western Union money transfer services.
Where can I find gas stations or convenience stores near Vision Source Hickory Hill?
Nearby options for gas and convenience include Shell and Speedway gas stations, both offering additional convenience store services.