Business Details
About
Occupational MedicineUrgent CareMedical ClinicPhysical Therapy
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.
Details
- RestroomNot available
- Wheelchair accessible restroomNot available
Location
Hours
Reviews
4.1
2,041 reviews
5 stars
1,384
4 stars
157
3 stars
76
2 stars
69
1 star
355
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Cora received numerous positive mentions for her friendly, professional, and efficient service, contributing to a generally favorable impression of the staff.
Wait Times
Many customers expressed frustration with excessively long wait times, often exceeding two hours, which negatively impacted their overall experience.
Facility Conditions
Some reviews highlighted cleanliness and comfort in the facility, while others pointed out issues like outdated conditions and poor management oversight.
Customer Service
While many customers praised the friendliness and helpfulness of the staff, there were also complaints about rudeness and unprofessional behavior from some employees.
- LMLarry Mendoza5 days ago5.0Cora J. Was awesome and really helped me through out the process of getting my recertification. Nice and smooth. She was really helpful!!!
- AGAdan GaleanaNov 6, 20251.0There's no point of having schedules and appointment if they're going to take you in at whatever time they want and let you go at whatever time they want. Appointments should be time sensitive. Also had me waiting for more than an hour just for some paper work. Started my day with them at 10am left at 1pm.
- RMRose McDonoughNov 5, 20255.0I had to go to Concentra on Saturday, November 1 to have my foot checked out and did a follow up on Monday the third. The staff was very wonderful to me. I was being taken care of by Britney and by Doctor Houseknecht and Parfira Mendoza. All wonderful staff.
- KBKema BooNov 5, 20255.0I only prefer this location, so clean , nice and very respectful .. especially the young in the front name Jennifer ! She was so helpful and very understanding. Thank you and if I need something done , I will come back to this location.
- SHStan HarperNov 3, 20251.0It should be 0 stars because there was nothing star about it except when I got to the back and was promptly taken care of by the best lab technician I have ever seen. The girl up front checking people in well, it must've been her first day because she had no clue on what she was doing.
Frequently Asked Questions About Concentra Urgent Care
What services does Concentra Urgent Care provide?
Concentra offers occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.
Where is Concentra Urgent Care located?
It is located at 10137 W Grand Avenue, Franklin Park, IL 60131, USA.
What are the business hours for Concentra Urgent Care?
Monday to Friday, 7:00 AM to 10:00 PM; Saturday, 8:00 AM to 5:00 PM; closed on Sunday. Holiday hours vary and some holidays are closed.
Which payment options are accepted at Concentra Urgent Care?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Is Concentra Urgent Care wheelchair accessible and does it have restrooms?
The facility does not have restrooms or wheelchair accessible restrooms.
What languages are spoken at Concentra Urgent Care?
English is the language spoken at the clinic.
What nearby dining options are available around Concentra Urgent Care?
Nearby restaurants include Burger King, Zacatecas Mexican Restaurant, Mr Taco, Dotty's Deli, Dunkin', Baskin-Robbins, and Nick & Bruno's Pizzeria, offering a variety of fast food, Mexican cuisine, coffee, ice cream, and pizza.
Are there any nearby medical facilities close to Concentra Urgent Care?
Yes, nearby medical facilities include Concentra Immediate Care and Edward-Elmhurst Walk-In Clinic - Franklin Park, providing additional healthcare options in the area.
What nearby stores and service providers can customers visit near Concentra Urgent Care?
Customers can visit Olson's Ace Hardware, U-Haul Neighborhood Dealer for truck rentals, Blue Rhino Propane Exchange, and various beauty salons like Refine Skin Kare and Divine Beauty Salon nearby.
How can employers set up accounts for worker's compensation injury treatment at Concentra?
Employers can click the featured message link on the website to set up an account for worker's compensation injury consultation.