Business Details
About
Occupational MedicineUrgent CareMedical ClinicPhysical TherapyConcentra Urgent Care
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.
Details
- RestroomNot available
- Wheelchair accessible restroomNot available
Location
Hours
Reviews
4.1
2,069 reviews
5 stars
1,409
4 stars
157
3 stars
77
2 stars
69
1 star
357
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Cora received numerous positive mentions for her friendly, professional, and efficient service, contributing to a generally positive impression of the staff.
Cleanliness
The facility was frequently noted as clean, with some customers appreciating the availability of snacks and water in the waiting area.
Wait Times
Many customers expressed frustration with long wait times, often exceeding two hours, which negatively impacted their overall experience.
Customer Service
While many reviews highlighted friendly and helpful staff, there were also complaints about unprofessional behavior and poor management response during busy times.
- JDJose Diaz1 day ago5.0Everybody was professional and courteous, and I didn't have to wait long.What's better than that?
- BHBert Hernandez4 days ago5.0The staff an cora j. Were magnificent help an definitely recommend for checkup an any minor injury.
- AAAdr220ian5 days ago1.0The wait time was pretty long but most of the staff were pretty cool expect for this one lady named Kathy. She was the only person in the office I noticed not doing anything besides sitting on her phone and complaining about how the other staff is operating. To me it looked like she was the one in charge and that should not be the case, with someone who treats her coworkers like that and doesn't even decide to help.
- RBRaquel BucknerJan 5, 20265.0My experience at Concentra Urgent Care for a drug test was very positive. The staff was welcoming, professional, and respectful throughout the entire process. Everything was handled efficiently, and the facility was clean and well organized. I would recommend this location for occupational health services.
- BTBiG Mo0se TrucKingDec 30, 20251.0If your here for a pre employment just know the wait time is a drag. Doesn’t matter if the place is empty, it’s going to be at least an hour smh..
Frequently Asked Questions About Concentra Urgent Care
What services does Concentra Urgent Care provide?
Concentra offers occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.
Where is Concentra Urgent Care located?
It is located at 10137 W Grand Avenue, Franklin Park, IL 60131, USA.
What are the business hours for Concentra Urgent Care?
Monday to Friday, 7:00 AM to 10:00 PM; Saturday, 8:00 AM to 5:00 PM; closed on Sunday. Holiday hours vary and some holidays are closed.
Which payment options are accepted at Concentra Urgent Care?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Is Concentra Urgent Care wheelchair accessible and does it have restrooms?
The facility does not have restrooms or wheelchair accessible restrooms.
What languages are spoken at Concentra Urgent Care?
English is the language spoken at the clinic.
What nearby dining options are available around Concentra Urgent Care?
Nearby restaurants include Burger King, Zacatecas Mexican Restaurant, Mr Taco, Dotty's Deli, Dunkin', Baskin-Robbins, and Nick & Bruno's Pizzeria, offering a variety of fast food, Mexican cuisine, coffee, ice cream, and pizza.
Are there any nearby medical facilities close to Concentra Urgent Care?
Yes, nearby medical facilities include Concentra Immediate Care and Edward-Elmhurst Walk-In Clinic - Franklin Park, providing additional healthcare options in the area.
What nearby stores and service providers can customers visit near Concentra Urgent Care?
Customers can visit Olson's Ace Hardware, U-Haul Neighborhood Dealer for truck rentals, Blue Rhino Propane Exchange, and various beauty salons like Refine Skin Kare and Divine Beauty Salon nearby.
How can employers set up accounts for worker's compensation injury treatment at Concentra?
Employers can click the featured message link on the website to set up an account for worker's compensation injury consultation.