Planned Parenthood - Fairview Heights Health Center

3.7
122 reviews

About

Reproductive Health ClinicAbortion ClinicPlanned Parenthood
Visit the Planned Parenthood health center in Fairview Heights, IL for emergency contraception (morning after pill), abortion, pregnancy testing, STD treatment, birth control, and sexual and reproductive health care.

Location

Planned Parenthood - Fairview Heights Health Center
317 Salem Place, Fairview Heights, IL
62208, United States

Hours

Reviews

3.7
122 reviews
5 stars
78
4 stars
3
3 stars
3
2 stars
3
1 star
35

What are people saying?

AI-generated from recent customer reviews

Staff Support

Many customers praised the staff for being friendly, supportive, and compassionate during their visits.

Long Wait Times

Several reviews mentioned long wait times for appointments, with some experiencing delays of over an hour.

Protester Issues

Customers frequently noted the presence of protesters outside the facility, often mistaking them for staff, which caused confusion and discomfort.

Mixed Experiences

While many reviews highlighted positive interactions, some customers reported unprofessional behavior from certain staff members, leading to a lack of trust and comfort.

Cost Concerns

There were complaints regarding unexpected costs and unclear pricing for services, leading to frustration among patients.
  • SS
    sassykat91
    6 days ago
    1.0
    Was directed here by my doctor to get a pregnancy dating ultrasound since I'm working on getting insurance and getting setup with an OBGYN, but need to know how far along I am and make sure it's in the right place and everything. Their website says they offer this service. I called to make an appointment and was told they "don't do that." I asked if it was just their location or what, and was told that none of the locations do it. Then why is it on the website?!?! On the website they talk a big game about caring for the health of the mom "whether you decide to keep the baby or not." But it seems they truly are just there for birth control and abortions. Why fake it on your website if you don't provide it? Do not recommend reaching out to them for help. I certainly didn't get any.
  • JS
    Jessica Schmitt
    Nov 21, 2025
    5.0
    Staff is super helpful and friendly. They bust their butts off there! Very thankful for the staff there. Only thing I hate is the protesters that acted like they worked there and stopped me from going in and touching my car when leaving.
  • SK
    sabine katz
    Nov 8, 2025
    1.0
    Ashley kearns just wanted to say you people are abusive I have had a iud in my before it’s not suppose to feel like your pulling my cevex out
  • ST
    Sarah Taylor
    Oct 31, 2025
    5.0
    5 stars for dealing with these ignorant protesters every day.
  • SP
    Sarah Penrod
    Sep 10, 2025
    3.0
    Super nice staff but waited until 45 minutes post my appointment time to be seen.

Frequently Asked Questions About Planned Parenthood - Fairview Heights Health Center

What services does Planned Parenthood - Fairview Heights Health Center provide?

They offer emergency contraception, abortion services, pregnancy testing, STD treatment, birth control, and sexual and reproductive health care.

What are the opening hours of Planned Parenthood - Fairview Heights Health Center?

The center is open Monday, Tuesday, Wednesday, Friday, and Saturday from 8:00 AM to 4:00 PM, Thursday from 11:00 AM to 7:00 PM, and closed on Sundays.