Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.
Customers consistently praised the staff for being professional, courteous, and friendly.
Cleanliness
The facility received high marks for cleanliness and organization, contributing to a positive experience.
Wait Times
While many reviews noted quick service, some customers experienced long wait times, particularly for specific tests.
Customer Service
Overall, customer service was highlighted positively, though there were some complaints about communication and handling of paperwork.
Facility Experience
The new location was well-received, with many customers appreciating the spaciousness and amenities.
MF
Maricela Fernandez
Nov 17, 2025
5.0
The care and treatment therapy are excellent.
SA
sylvanus attipoe
Nov 13, 2025
5.0
The people at this place are friendly and they receive their customers with warm welcome. You can immediately tell that they’re professionals and they work without delay when it is your turn. I can recommend them to those who may need their services. I actually appreciate their work.
EC
Edward Coba
Nov 10, 2025
5.0
Excellent service
Very professional people
CR
charlie Rogowski
Oct 27, 2025
5.0
I was able to access all info needed before arriving and other then my own (bladder) delay I was finished in a half hr. Staff was very professional and curtious
JM
Jacqui Malczynski
Oct 20, 2025
5.0
The entire staff was very nice and hospitality was through the roof! I had to go here for work but would 12/10 go on my own some time again. The facility was extremely clean and well taken care of. They’re doing something right here and more than happy to have experienced it!
Frequently Asked Questions About Concentra Urgent Care
What services does Concentra Urgent Care in Elk Grove Village offer?
Concentra Urgent Care provides occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.
What are the operating hours for Concentra Urgent Care on weekdays?
Concentra Urgent Care is open Monday through Friday from 8:00 AM to 5:00 PM and is closed on weekends.
Where is Concentra Urgent Care located?
It is located at 511 Busse Road, Elk Grove Village, IL 60007, USA.
What payment options are accepted at Concentra Urgent Care?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Is Concentra Urgent Care affiliated with any professional organizations?
Yes, it is associated with the Urgent Care Association of America.
Does Concentra Urgent Care provide services in languages other than English?
No, currently they provide services only in English.
How can employers set up an account for workers' compensation injury consultation with Concentra?
Employers can set up an account by visiting the featured message link provided on Concentra's page for workers' comp injury consultation.
What nearby places can I visit before or after my appointment at Concentra Urgent Care?
Nearby places include Closet Factory for interior design and countertop installation, Chicago Coffee for a retail coffee experience, and Koeckritz Rugs for home goods and carpets.
How can the nearby ADI Global Distribution - Elk Grove location benefit customers of Concentra Urgent Care?
Customers visiting Concentra can also access ADI Global Distribution for security systems and related retail needs, which is conveniently located nearby.
Are there any labor union offices near Concentra Urgent Care that might offer additional support services?
Yes, the IAM District Lodge 141 and IAM Union District 141 labor union offices are nearby, providing community and labor services that might be helpful to employees.