Our Elgin orthodontic office is modern, spacious, and family-friendly. The Elgin, Illinois office is fully digital and utilizes Dolphin digital diagnostic equipment, which allows us to provide on-the-spot diagnostics for orthodontic treatment consultations. Our procedure and adjustment rooms are comfortable and impeccably organized to ensure your visit will be efficient and easy. Our Elgin orthodontists and staff are friendly, efficient and highly specialized in their responsibilities. Our orthodontists are at the peaks of their profession, with a great deal of skill and experience and are fully committed to providing excellent care and creating great relationships with patients and families.
Many customers praised the staff for being friendly, welcoming, and attentive during their visits.
Professionalism
Several reviews highlighted the professionalism of the doctors and staff, noting their thoroughness and care in treatment.
Communication Issues
Some customers expressed frustration with communication, particularly regarding appointment scheduling and responsiveness.
Mixed Treatment Experiences
While many had positive experiences, a few customers reported dissatisfaction with rushed appointments and unresolved issues during their treatment.
AA
Anna Anna
Nov 17, 2025
1.0
I was a client of Dr. Alkharsa and today I visited for my retainer to adjust since it was scratching under my tongue. The new stuff requested to take an x-ray for the legal record since she is seeing me at the 1st time. I refuse to take an x-ray just to fix my retainer. There's absolutely no need to take an xray to see what they can do for my retainer. If they lost my record, they should take the responsibility. Instead, they expect the clients to pay for extra services. The new hygienist said I should find a new place because they don't have my records or can't find it and just left the room.
CL
Celeste Linares
Nov 17, 2025
5.0
Love this place! I have been assisting this places for about 6 years and I have never gotten any issues 💞
NN
N
Jan 19, 2022
1.0
If I would be able to give this place a ZERO I would!!! Diana has the absolute worst attitude unprofessional no customer service. Just lost a customer! This place is very unprofessional the staff is beyond rude to paying customers that are paying!! I was also a palled that the manager Bianca is too busy promoting her own flower business then to answer customers calls when regarding the races so I had to take my business elsewhere. And yes, I do have pictures to prove.
Frequently Asked Questions About Midwest Orthodontic Center-Elgin
What type of orthodontic services does Midwest Orthodontic Center-Elgin provide?
Midwest Orthodontic Center-Elgin offers specialized orthodontic care with modern digital diagnostics and experienced orthodontists committed to excellent treatment and patient relationships.
Where is Midwest Orthodontic Center-Elgin located?
It is located at 500 Waverly Dr., Elgin, IL 60120, USA.
What are the office hours of Midwest Orthodontic Center-Elgin?
The office is open Monday, Wednesday, and Friday from 9 AM to 5 PM; Tuesday and Thursday from 10 AM to 6 PM; closed on Saturdays and Sundays.
Is Midwest Orthodontic Center-Elgin open during holidays?
The center is closed on Thanksgiving (Nov 27), Christmas Day (Dec 25), and New Year's Day (Jan 1). It has reduced hours (8 AM to 2 PM) on Christmas Eve (Dec 24) and New Year's Eve (Dec 31).
How can I contact Midwest Orthodontic Center-Elgin?
You can call them at +1-847-488-1080 or email at elgin@midwestorthodontics.com.
Does Midwest Orthodontic Center-Elgin use advanced technology in treatments?
Yes, the center uses Dolphin digital diagnostic equipment for on-the-spot orthodontic treatment consultations.
What other health services are available near Midwest Orthodontic Center-Elgin?
Nearby health services include Quality Eye Care-Elgin (optometrist), 1st Family Dental Of Elgin (pediatric dentist), University Pediatrics and Internal Medicine, and several pediatricians like Dr. Carol F. Teplis M.D. and Dr. Michael Sheade M.D.
Are there dining options near Midwest Orthodontic Center-Elgin where I can eat before or after my appointment?
Yes, nearby dining options include Pita Puff (Mediterranean), Little Caesars Pizza, Cilantro Taco Grill, Taco Bell, Mariscos El Amigo II (Mexican/seafood), J PHO (Vietnamese), and Subway.
Is there a fitness center close to Midwest Orthodontic Center-Elgin?
Yes, Anytime Fitness is nearby, offering gym and sports fitness instruction services.
What nearby services can help if I need automotive repair or parts when visiting Midwest Orthodontic Center-Elgin?
Nearby automotive services include Pitstop, Grease Monkey, and Pep Boys for repair, parts, and tires.