Business Details
About
DentistOral SurgeryOrthodonticsCosmetic DentistryPediatric DentistryTeeth Whitening ServiceDental Implants Periodontistry
1st Family Dental of Elgin is a full service dentist office that has been serving the Elgin area since 2006. Come visit our beautiful dental office that includes a comfortable and elegant waiting area and rooms with the latest technology and innovations available to the dental industry. This Elgin dental clinic provides the following dental services:
Location
Hours
Reviews
4.1
174 reviews
5 stars
127
4 stars
7
3 stars2
2 stars
4
1 star
34
What are people saying?
AI-generated from recent customer reviews
Professional Staff
Many customers praised the professionalism and kindness of the staff, highlighting their caring approach and thorough explanations during procedures.
Mixed Experiences
While many reviews were positive, some customers reported negative experiences, particularly regarding communication issues and dissatisfaction with specific treatments.
Efficiency
Customers appreciated the prompt service and minimal waiting times, noting that appointments were generally well-organized.
Child-Friendly
The clinic received positive feedback for its ability to make children feel comfortable and safe during dental visits.
Concerns with Treatment Quality
Several reviews raised concerns about the quality of dental work, including issues with fillings and crowns, leading to dissatisfaction among some patients.
- SCStephanie CortesJan 1, 20265.0I have been a patient here for many years, and in the past couple of years I’ve also begun bringing my three children. I highly recommend this office for both individuals and families. The staff and doctor are consistently friendly, and whenever we’ve experienced a toothache, they’ve been able to schedule us as soon as the next day. The numbing is always effective, ensuring a comfortable and pain‑free visit.
- TJTwin JamoDec 29, 20254.0Overall, this is a decent dentist office. Staff is friendly and service is good. Generally, in and out most days. I was a little upset at my last appointment because they are strict on their appointment slots. After 15 minutes of being late they will make you reschedule. However, my last appointment I was there 15 minutes early and still had to wait an hour for a teeth cleaning.
- NSNisrine SalhabDec 4, 20255.0Very professional and kind
- JCjoseph constantinoNov 19, 20254.0You guys have to improve on your temporary crowns. I’ve never had this issue before and as you know I’ve been coming there for years. In the past they always matched the shade pretty well.
- MAMahmoud AhmedNov 3, 20255.0I’ve been a patient at 1st Family Dental of Elgin for many years, and I’ve always had great experiences with the entire team. Everyone is friendly, professional, and genuinely cares about their patients. I recently had an appointment with Dr. Ruqaya Lilo, and she was absolutely amazing. She took the time to explain everything clearly, made sure I was comfortable during the procedure, and showed real compassion and attention to detail. You can tell she truly cares about her patients’ well-being. The staff at the front desk are always welcoming and organized, and the dental hygienists are wonderful too, gentle, thorough, and efficient. I highly recommend this clinic to anyone looking for a place that combines excellent dental care with kindness and professionalism. Thank you to Dr. Lilo and the entire 1st Family Dental team for always providing such great care!
Frequently Asked Questions About 1st Family Dental of Elgin
What dental services does 1st Family Dental of Elgin provide?
1st Family Dental of Elgin offers comprehensive dental services including oral surgery, orthodontics, cosmetic dentistry, pediatric dentistry, teeth whitening, dental implants, and periodontistry.
Where is 1st Family Dental of Elgin located?
The clinic is located at 504-506 Waverly Drive, Elgin, IL 60120, United States.
What are the operating hours of 1st Family Dental of Elgin?
The office is open Monday 9:00 AM to 5:00 PM, Tuesday and Wednesday 9:00 AM to 7:00 PM, Thursday 9:00 AM to 6:30 PM, Friday 10:30 AM to 6:30 PM, Saturday 8:00 AM to 2:00 PM, and closed on Sundays.
Is 1st Family Dental of Elgin open on holidays?
The clinic is closed on November 27, 2025, December 25, 2025, and January 1, 2026. It operates from 8:00 AM to 2:00 PM on December 24 and December 31, 2025.
How can I make an appointment at 1st Family Dental of Elgin?
Appointments can be made online through their patient portal at https://patientportal.carestack.com/?dn=1fd&ln=2007/#/online-appointments.
What is the contact phone number for 1st Family Dental of Elgin?
You can reach them at +1 847-214-1888.
Does 1st Family Dental of Elgin have a social media presence?
Yes, they have a Facebook page at https://www.facebook.com/164720413540275.
What nearby dining options are available around 1st Family Dental of Elgin?
Nearby dining options include Pita Puff, a Mediterranean restaurant; Little Caesars Pizza; Cilantro Taco Grill; Mariscos El Amigo II for Mexican and seafood cuisine; Taco Bell; Subway sandwich shop; and J PHO, a Vietnamese restaurant.
Are there other healthcare providers near 1st Family Dental of Elgin?
Yes, nearby healthcare providers include Quality Eye Care - Elgin (optometrist), Midwest Orthodontic Center-Elgin, University Pediatrics and Internal Medicine, Geeti Ghosh M.D., Dr. Carol F. Teplis M.D., Dr. Michael Sheade M.D., Susarla Primary Care, and Legacy Medical Care.
What other services or businesses are located near 1st Family Dental of Elgin that might be useful to customers?
Nearby services include Western Union for money transfers, Fifth Third Bank for financial services, automotive services like Pep Boys, Grease Monkey, and pitstop, as well as beauty salons such as Vegas Hair Salon and CosmoProf hair supply store. There is also Anytime Fitness gym and Warhammer hobby store nearby.