Club Fitness - Eastgate

4.7
574 reviews

About

Fitness CenterGymFitness ClassesPersonal TrainerCycling StudioYoga StudioPilates Studio
Club Fitness is your destination for achieving health and wellness goals in an elite health club environment. With state-of-the-art equipment, boutique-style studios like Pulse, Burn Zone, and Stretch & Recovery, and premium amenities such as HydroMassage, saunas, and red light therapy, we cater to all fitness levels. Our team of certified personal trainers and a supportive community help you go further, recover better, and achieve more. With 19 locations across the metro area, 24/7 access, and a commitment to health-focused partnerships through CF Rewards, Club Fitness is designed to support your journey to a healthier, stronger you. Join us and discover how you can #GoForMore.

Location

Club Fitness - Eastgate
47 Eastgate Plaza, East Alton, IL
62024, United States

Hours

Reviews

4.7
574 reviews
5 stars
518
4 stars
17
3 stars
6
2 stars
6
1 star
27

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers expressed dissatisfaction with the customer service, particularly regarding membership cancellation processes and staff availability.

Cleanliness

There are mixed reviews about cleanliness, with some praising the gym for being clean while others reported unsanitary conditions, especially in bathrooms and equipment.

Equipment Availability

Customers appreciate the variety of equipment available, but some suggested improvements, such as adding specific machines and addressing maintenance issues.

Staff Friendliness

Overall, the staff is frequently described as friendly and helpful, contributing to a welcoming atmosphere for gym-goers.

Childcare Issues

Several reviews highlighted problems with the kids club, including staffing shortages and lack of communication regarding hours.
  • AM
    A man
    6 days ago
    3.0
    I’m gonna need you to replace the missing 45 farmers carry kettle bell
  • GT
    greg tom
    Oct 19, 2025
    2.0
    For the love of Christ get rid of 1 of the 8 chest press machines that you have and buy a other glute machine. You have two. Machine glute kick back sucks. And no man on earth wants to use hip abduction. BUY A HIP THRUST MACHINE!!!
  • CF
    Caroline Fuentes
    Sep 29, 2025
    1.0
    I have been a loyal member since 2021, and recently I’ve been going through financial hardship, so I decided I needed to end my membership. I missed the 30 day notice by only 5 days and emailed Club with the hopes that they would understand and not make me pay for another month in which I will not be able to even use it. Even when talking to the front desk about what to do, they said to call or email the headquarters and said “hopefully they will do the right thing”. I was deeply ashamed that a company with 70 million in revenue would not have the compassion for their clients. An extra $30 for this company wouldn’t phase them, but that’s what you get when you are a member here. They don’t care about you, they see you as a number and only care about their wallet.
  • SK
    Stephen M Kofoed
    Aug 15, 2025
    2.0
    This gym routinely throws off my wife’s day. She pays for the plan that includes kid club. Then, with no notice, she’ll arrive for her work out and be SENT AWAY because they’re not staffing the gym appropriately. When they’re properly staffed, the gym is fine. Refund her a fair portion of her membership fees or hold up to your end of the deal, Club Fitness!
  • WK
    Whitney Kofoed
    Aug 14, 2025
    3.0
    I have been going to this gym for over two years now and the only issues I've ever run into have been with the kid club. Yesterday, I got there at 8:10, knowing that the kid club opens at 8. Well, I was told that no one would be there until 8:40 and that that's how it would be on Thursdays now because that's when they could get their next employee there. Then today, I was walking up to the door and was greeted outside to tell me that kids club would not be opening at all today because their second employee called in, leaving only one person on staff to work the front desk. That's unacceptable!! Hire enough employees to be there to honor your company hours and show respect to your members that are PAYING (premium prices) for that service!!!! Beyond frustrating.

Frequently Asked Questions About Club Fitness - Eastgate

Where is Club Fitness - Eastgate located?

Club Fitness - Eastgate is located at 47 Eastgate Plaza, East Alton, IL 62024, US.

What are the operating hours of Club Fitness - Eastgate?

Club Fitness - Eastgate is open 24 hours a day, 7 days a week.