Business Details
About
DermatologySkin Care ClinicLaser Hair Removal CenterCosmetic Dermatology
Your Decatur, IL Dermatologist! Access to medical and cosmetic dermatology has never been more convenient. Our VitalSkin practice in Decatur, IL is located off of I-72, allowing easy access from neighboring communities including Forsyth, Maroa and Mt. Zion. VitalSkin is situated in a retail setting among other healthcare services including an oral surgeon. Located across from WalMart — onsite parking will be available. Schedule your appointment today!
Our team at VitalSkin Dermatology offers world-class medical, surgical and cosmetic dermatology services to help patients achieve the healthy, beautiful skin they want. Medical dermatology services include, but aren’t limited to:
• Skin cancer screenings
• Mohs surgery
• Acne treatment
• Moles and warts treatment
• Psoriasis treatment
Our provider team also provides cutting edge, popular cosmetic treatment options, including but not limited to:
• Facial injectables and fillers, including Botox and Dysport
• Chemical peels
• Hair loss treatment and hair removal
• Laser resurfacing
• Microdermabrasion
Details
- Requires appointmentAvailable
- Wheelchair accessible entranceAvailable
Location
VitalSkin Dermatology: Decatur - Ash Avenue
355 E. Ash Avenue, Decatur, IL
62526, United States
Hours
Reviews
4.8
183 reviews
5 stars
167
4 stars
12
3 stars0
2 stars0
1 star
4
What are people saying?
AI-generated from recent customer reviews
Professional Staff
Customers consistently praised the professionalism and knowledge of the staff, particularly Dr. Youse and Will Miller, highlighting their thoroughness and ability to explain procedures.
Positive Experience
Many reviews reflected a positive overall experience, with comments on the friendly atmosphere, efficient service, and the staff's attentiveness to patient needs.
Effective Treatment
Several customers reported successful outcomes from treatments, including skin cancer removals and other dermatological procedures, indicating high satisfaction with the care received.
Clean Environment
The facility was frequently described as clean and well-maintained, contributing to a comfortable experience for patients.
Customer Service Issues
A few reviews mentioned billing issues and communication problems, suggesting areas for improvement in customer service.
- RQRafat QattNov 11, 20251.0I first consulted them on 4/9/25 with some blimps on my face and they didn’t do any tests or scans , they just visually inspected my face bumps and prescribed some cream and pills . When I asked about the issue she blamed my age for the problem and asked me to visit for follow up after 8weeks.I paid for my consultation even before they treated me . When I visited for follow up which was on 5/27/25, there was no improvement and she prescribed me a refill for the same cream and pills. Its been 5 months using those creams and pills yet no improvement. Today I visited them and asked about it showing the statement , the front desk employee checked in the system and said that I already paid the the bills and she didn’t knew I was billed again . Other person took my statement inside and came back with no answer . Instead they tried to gave me a number to call and ask for the reason. It’s completely unfair to bill me for 3 mins session and have no answers for why I was billed for and asked me to call someone. And finally they just billed me for nothing despite paying before for my consultation and the worst part it my problem is no better than earlier.
- DCDiana CarrJul 26, 20255.0Great experience Will Miller is the best very through exam.
- LCLeanne CanadayJul 12, 20255.0Nick is highly professional, knowledgeable in his field, and spent time to educate regarding skin care and skin issues. I highly recommend Nick Idle.
- VJValerie JordanJun 14, 20255.0Quick in and out. Great experience. Will is the best.
- MMMark MacDDec 12, 20225.0I’ve never had such a great outpatient visit go as well as the one I had at VitalSkin on Ash. The staff are extremely professional and have a positive attitude. I was able to get in quickly for my first visit. I highly recommend.
Frequently Asked Questions About VitalSkin Dermatology: Decatur - Ash Avenue
What dermatology treatments does our practice specialize in?
We offer a variety of skin care services to help with issues like acne, rashes, lesions, rosacea, skin growths, eczema, skin cancer identification and treatment, and much more. Check out a complete list of our services on our website.
What cosmetic dermatology treatments does our practice specialize in?
We offer a variety of cosmetic treatments to help with wrinkles, fine lines, scars, skin tightening, unwanted hair and more. Check out a complete list of our services on our website.
Why choose a board-certified dermatologist?
Trust your skin care to a professional. Board-certified dermatologists have completed medical school and three to four years of advanced medical training in diseases of the skin, hair and nails. They’ve passed rigorous exams in dermatology to specialize in treating over 3,000 conditions. They’ve also made the commitment to keep up on the latest advanced in dermatology.
Why choose a fellowship-trained cosmetic dermatologist?
Fellowship-trained cosmetic dermatologists spend an extra year of specialized training learning in-depth evaluation of the skin, performing specialized procedures, and managing patients to ensure excellent results. By choosing our practice, you can rest assured that you will receive the highest quality of cosmetic care with ideal outcomes.
How can I make or reschedule an appointment?
Scheduling or updating an appointment is easy. Simply give us a call or you can make an appointment on our website.
How can I prepare for my dermatology appointment?
If coming for your first visit, please bring your insurance card, if applicable, and a legal guardian if you are under the age of 18. Please come prepared to provide your health history on your new patient paperwork as well.
What should I expect during my initial consultation?
Your first visit begins with a consultation with your board-certified dermatologist. Prior to care, we will get your health history and perform a clinical evaluation of the skin to determine which treatment options are the best fit. We will customize both a treatment plan and a skin care regimen if desired. Important pre- and post-treatment instructions will also be provided to accompany most treatments.
What is the difference between a deductible, copay and coinsurance?
All three are medical charges you must pay out of your own pocket, even if you have insurance. Deductibles are a specific amount you must accumulate and pay each year of covered health services before benefits are provided by your carrier. Plans may also have separate individual and family deductibles and/or deductibles for separate services. Copayments are a set fee the member pays to providers at the time services are provided. Copays are applied to office visits, emergency room visits, hospital admissions, etc. Coinsurance is a form of cost sharing. After your deductible has been met, plan will begin paying a percentage of your bills. The remaining amount, known as co-insurance, is the portion due by the patient.
Can I buy skin care products at the practice?
Yes, we do carry select skin care items from industry-leading brands. Visit our practice for more information or give us a call for more information.
What dermatology treatments does VitalSkin Dermatology specialize in?
VitalSkin Dermatology offers a wide range of skin care services including acne, rashes, lesions, rosacea, skin growths, eczema, skin cancer identification and treatment, and more. A complete list of services is available on their website.
What cosmetic dermatology treatments does the practice provide?
They provide cosmetic treatments for wrinkles, fine lines, scars, skin tightening, unwanted hair, and more. Details can be found on their website.
Why should I choose a board-certified dermatologist at VitalSkin?
Board-certified dermatologists have completed medical school and additional years of training, passed rigorous exams, and keep up with the latest advances in dermatology to provide expert care for over 3,000 skin conditions.
How can I make or reschedule an appointment with VitalSkin Dermatology?
You can easily schedule or reschedule an appointment by calling their phone number or using the appointment feature on their website.
What should I bring and how should I prepare for my dermatology appointment at VitalSkin?
For your first visit, bring your insurance card if applicable, and a legal guardian if under 18. Be ready to provide your health history via new patient paperwork.
When is VitalSkin Dermatology open for appointments?
They are open Monday through Friday from 8:00 AM to 5:00 PM and closed on Saturdays and Sundays.
Does VitalSkin Dermatology accept new patients?
Yes, the practice is currently accepting new patients.
What services are available near VitalSkin Dermatology for patients looking for complementary healthcare?
Near VitalSkin Dermatology, patients can find Oral & Facial Surgeons of Illinois for oral surgery, Great Lakes Psychology Group for mental health, and Colby Alan D DDS for dental care, making it convenient to access various health services in one area.
What dining options are available near VitalSkin Dermatology that patients can visit before or after appointments?
Nearby dining options include Tacos and Tequila, La Fondita, and Panera Bread, providing a variety of Mexican cuisine and casual dining experiences for patients.
Are there convenient amenities near VitalSkin Dermatology for patients traveling from out of town?
Yes, Tharaldson Hospitality Management offers lodging options nearby, and Walmart is located across from the practice with ample onsite parking, making visits easier for out-of-town patients.