This is the absolute worst place to deal with when it comes to getting medical equipment. They used to be in Decatur memorial hospital medical equipment and they were awesome but ever since they were bought out by memorial it is horrible. You talk to one person they tell you to call back on a certain date you do it then they still won't order anything for you for another week it is ridiculous dealing with this customer service idiots.
WT
Wayne T
May 27, 2021
1.0
Poor customer service.
MS
Mark Singer
Mar 1, 2021
1.0
The worst customer service I've ever encountered in the medical environment. Most often they never answer their phone when trying to order supplies, and apparently no longer even have voice mail to ask for a call return. Have even had others orders sent to me along with my order being incorrect. Easiest way to contact is by calling DMH and explaining to them your needs. When you do finally speak to them, a few are more professional. Overall though boo
Frequently Asked Questions About Memorial Home Medical Supply
Is the Memorial Home Medical Supply location in Decatur still open?
No, this location is permanently closed. Please visit the nearest Memorial Home Medical Supply in Springfield, IL for medical supply services.
What are the regular business hours for this Memorial Home Medical Supply location?
This location is closed every day of the week.
Does Memorial Home Medical Supply provide curbside pickup and delivery services?
Yes, they offer both curbside pickup and delivery services.
What types of products does Memorial Home Medical Supply offer?
They provide oxygen equipment, CPAP devices and accessories, wheelchairs, scooters, compression therapy supplies, mastectomy products, orthopedic aids, bathroom safety equipment, hospital beds, and more.
What specialized services are available from Memorial Home Medical Supply?
Their specialties include a repair and service center, oxygen center, respiratory staff support, custom rehab, home access solutions, and a mastectomy boutique.
Are there wheelchair accessible entrances at Memorial Home Medical Supply?
Yes, the location has wheelchair accessible entrances.
How can I find Memorial Home Medical Supply online and on social media?
You can visit their website at memorial.health and follow them on Facebook, Instagram (@memorialhealthil), LinkedIn, and Twitter (@choosememorial).
What nearby medical equipment providers are available around Memorial Home Medical Supply?
Nearby options include DMH Medical Equipment, Memorial Home Medical Equipment & Supplies, and DMH Home Medical Equipment which offer similar medical supply and personal care services.
What nearby restaurants can customers visit before or after visiting Memorial Home Medical Supply?
Customers can enjoy meals at nearby restaurants such as Del Carmen's Pizza, Godfather's Pizza, La Gondola Spaghetti House North, Casa Fuentes, Solsa American Burrito Company, and Carlos O'Kelly's.
Are there wellness or personal care services near Memorial Home Medical Supply for additional support?
Yes, nearby wellness options include Well Being Therapeutic Massage spa, Happy Nails salon, Yoga Home Studio and Ayurveda Centre, and home health care services like Memorial Home Health and Addus HomeCare.