Memorial Home Medical Supply

2.4
21 reviews

About

Medical Supply StoreHome Medical Equipment StoreHome Health Care ServiceOxygen Equipment StoreMedical SuppliesMobility ScootersMemorial Health System
This location is permanently closed. For medical supply services, please visit our nearest location Memorial Home Medical Supply in Springfield, IL.

Details

  • Cash onlyNot available
  • Wheelchair accessible entranceAvailable

Location

Memorial Home Medical Supply
2875 N. Water Street, Decatur, IL
62526, United States

Hours

Reviews

2.4
21 reviews
5 stars
6
4 stars
1
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1
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0
1 star
13
  • RB
    Renee Bone
    Oct 20, 2022
    5.0
    I had the supplies I needed for my upcoming surgery within 1 hour, from phone to pickup. The other medical supply in town wasted 3+ weeks and was still giving my doctors office a giant run around. Memorial staff went out of their way to help!
  • SS
    shawn s
    Dec 29, 2020
    1.0
    Completely worthless company. Can’t talk to each other internally, but one says you are good to go, the other says no. Stay away from here and go anywhere else, which is what I should have done. Now on week 4 of waiting on medical supplies.
  • RF
    Roni Faust
    Dec 11, 2020
    1.0
    I am dumbfounded with the poor customer service, the rudeness of staff and the inability to give proper information. Because a rep there did not look up a script or insurance information that is already in computer I as a nurse had to make more phone calls, attempt to get scripts that were already there. My patient had to buy supplies out of pocket because of the incompetence of the rep. My patient stated that he was treated rudely when he was made to pay for supplies out of pocket. Furthermore, there is in fact a proper script sent to this company and they still will not honor. So I suppose that to this company letting a patient go without supplies is not bothersome to them. Not a fan. They are getting one star because if i don't give any stars it will not allow me to post. Pathetic.
  • PC
    Pam Cler
    Mar 9, 2020
    1.0
    Wasn't greeted when we came in. Another person came in after us and they helped them ignoring us. We were ready to buy an electric scooter. So sad.

Frequently Asked Questions About Memorial Home Medical Supply

Is the Memorial Home Medical Supply location in Decatur still open?

No, this location is permanently closed. Please visit the nearest Memorial Home Medical Supply in Springfield, IL for medical supply services.

What are the regular business hours for this Memorial Home Medical Supply location?

This location is closed every day of the week.