I had the supplies I needed for my upcoming surgery within 1 hour, from phone to pickup. The other medical supply in town wasted 3+ weeks and was still giving my doctors office a giant run around. Memorial staff went out of their way to help!
SS
shawn s
Dec 29, 2020
1.0
Completely worthless company. Can’t talk to each other internally, but one says you are good to go, the other says no. Stay away from here and go anywhere else, which is what I should have done. Now on week 4 of waiting on medical supplies.
RF
Roni Faust
Dec 11, 2020
1.0
I am dumbfounded with the poor customer service, the rudeness of staff and the inability to give proper information. Because a rep there did not look up a script or insurance information that is already in computer I as a nurse had to make more phone calls, attempt to get scripts that were already there. My patient had to buy supplies out of pocket because of the incompetence of the rep. My patient stated that he was treated rudely when he was made to pay for supplies out of pocket. Furthermore, there is in fact a proper script sent to this company and they still will not honor. So I suppose that to this company letting a patient go without supplies is not bothersome to them. Not a fan. They are getting one star because if i don't give any stars it will not allow me to post. Pathetic.
PC
Pam Cler
Mar 9, 2020
1.0
Wasn't greeted when we came in. Another person came in after us and they helped them ignoring us. We were ready to buy an electric scooter. So sad.
Frequently Asked Questions About Memorial Home Medical Supply
Is the Memorial Home Medical Supply location in Decatur still open?
No, this location is permanently closed. Please visit the nearest Memorial Home Medical Supply in Springfield, IL for medical supply services.
What are the regular business hours for this Memorial Home Medical Supply location?
This location is closed every day of the week.
Does Memorial Home Medical Supply provide curbside pickup and delivery services?
Yes, they offer both curbside pickup and delivery services.
What types of products does Memorial Home Medical Supply offer?
They provide oxygen equipment, CPAP devices and accessories, wheelchairs, scooters, compression therapy supplies, mastectomy products, orthopedic aids, bathroom safety equipment, hospital beds, and more.
What specialized services are available from Memorial Home Medical Supply?
Their specialties include a repair and service center, oxygen center, respiratory staff support, custom rehab, home access solutions, and a mastectomy boutique.
Are there wheelchair accessible entrances at Memorial Home Medical Supply?
Yes, the location has wheelchair accessible entrances.
How can I find Memorial Home Medical Supply online and on social media?
You can visit their website at memorial.health and follow them on Facebook, Instagram (@memorialhealthil), LinkedIn, and Twitter (@choosememorial).
What nearby medical equipment providers are available around Memorial Home Medical Supply?
Nearby options include DMH Medical Equipment, Memorial Home Medical Equipment & Supplies, and DMH Home Medical Equipment which offer similar medical supply and personal care services.
What nearby restaurants can customers visit before or after visiting Memorial Home Medical Supply?
Customers can enjoy meals at nearby restaurants such as Del Carmen's Pizza, Godfather's Pizza, La Gondola Spaghetti House North, Casa Fuentes, Solsa American Burrito Company, and Carlos O'Kelly's.
Are there wellness or personal care services near Memorial Home Medical Supply for additional support?
Yes, nearby wellness options include Well Being Therapeutic Massage spa, Happy Nails salon, Yoga Home Studio and Ayurveda Centre, and home health care services like Memorial Home Health and Addus HomeCare.