Business Details
About
OptometrySunglasses StoreContact Lenses SupplierOptician
Stop by for high-quality prescription glasses starting $95, plus sunglasses, progressives, contact lenses, and eye exams. Plus, meet friendly advisors and top-notch optometrists to help you find the perfect pair.
Location
Hours
Reviews
4.8
235 reviews
5 stars
217
4 stars
5
3 stars
4
2 stars1
1 star
8
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff are consistently described as friendly, helpful, and knowledgeable, providing excellent customer service throughout the shopping experience.
Efficiency
Customers appreciate the quick and efficient service, with many noting that eye exams and glasses selection are completed in a timely manner.
Product Selection
The store offers a wide variety of stylish frames at competitive prices, appealing to a diverse customer base.
Positive Atmosphere
The store environment is described as welcoming and enjoyable, contributing to a pleasant shopping experience.
- SWSavannah Whittington1 day ago5.0I was shipped contacts with the wrong prescription, so I went into the store to see if I could have my contacts swapped out. All of the staff in the store were incredibly kind and accommodating. What was above and beyond was the doctor, Katie Walker, who squeezed me in last minute to ensure I would get my updated prescription so I would get my contacts in time! Not only did she do a great job with the exam but she educated me on everything that was done. I left extremely happy and will certainly be back.
- JHJewel Hainer2 days ago5.0I made my first visit to Warby Parker on Southport, for an eye exam and to replace several pair of glasses. The selection is great, the staff made sure I was being taken care of, and most importantly, the doctor providing the exam was patient, thorough, and did a great job of explaining the steps. I look forward to getting my new glasses soon.
- EKEmil Khatchatourian4 days ago5.0I enjoyed my visit and appreciated working with Kayla, who steered my in all the right directions. Everything was smooth and easy.
- MCMegan CoreyJan 4, 20265.0I adore Warby - the selection is incredible and you feel good buying here. In addition, Dr. Walker at the Southport location is incredibly knowledgeable and kind, and took the time to walk me through all my questions. The staff is also so helpful and took the time to try on a dozen glasses with me and give me advice. Highly highly recommend!!
- LBLinda BuyerDec 23, 20255.0I was delighted with both the wide selection of lenses -- many more than at either my eye doctor's office or Zenni (online) and the staff who were charming and very helpful. I came in with my prescriptions, and was done and out the door (glasses ordered, insurance claim filed) within 20 minutes.
Frequently Asked Questions About Warby Parker Southport Ave.
What should I bring?
You don't need anything but your eyeballs to peruse and try on our frames. If you're planning to purchase prescription frames or contacts, it's helpful to have a digital or physical copy of your current prescription. If you'd like to pay with an [FSA or HSA](https://www.warbyparker.com/flexible\-spending\-accounts) card, remember to bring that along, too.No prescription handy? Not a problem! You can come in just to browse, shop for non\-prescription sunglasses and accessories, or can book an eye exam at most locations.
Do you accept vision insurance?
We're in\-network with several major insurance carriers, and we also make it easy to use out\-of\-network benefits. (Coverage may vary by location or plan.) Get all the details [here](https://www.warbyparker.com/insurance).
Do you offer measurements and adjustments?
Yes! We can take any optical measurements needed to complete your order—and if your frames don't fit perfectly on arrival, an optician is available for adjustments.Plus: Every Warby Parker frame comes with complimentary adjustments for life. Swing by any time for a tuneup.
Do you accept returns and exchanges?
Yes, indeed. We have a 30\-day, hassle\-free return or exchange policy for all of our eyewear and accessories. Whether you purchased online or in a Warby Parker store, we can help you out.We also accept returns and exchanges for contact lenses within 30 days of purchase if they're in their original, unopened box.
Do you offer gift cards?
So glad you asked—yes, we do. You can purchase physical gift cards online or in stores. Need it this second? We offer [e\-gift cards](https://www.warbyparker.com/gift\-card), too!
What products and services does Warby Parker Southport Ave. offer?
They offer high-quality prescription glasses starting at $95, sunglasses, progressive lenses, contact lenses, eye exams, and have experts to help you find the perfect pair.
What are the store hours for Warby Parker Southport Ave.?
The store is open Monday to Wednesday from 11:00 AM to 7:00 PM, Thursday to Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Do I need to bring anything when visiting Warby Parker Southport Ave.?
You only need your eyes to try on frames. If purchasing prescription glasses or contacts, bring your current prescription (digital or physical). Bring your FSA or HSA card if you plan to pay with it. Eye exams can be booked at most locations even without a prescription.
Does the store accept vision insurance?
Yes, Warby Parker Southport Ave. is in-network with several major insurance carriers and supports out-of-network benefits. Coverage varies by location and plan. More details can be found on their insurance page.
Does Warby Parker Southport Ave. offer frame adjustments and measurements?
Yes, they provide optical measurements needed for your order and offer complimentary frame adjustments for life. An optician is available to make adjustments to ensure a perfect fit.
What is the return and exchange policy at Warby Parker Southport Ave.?
They offer a 30-day hassle-free return or exchange policy for eyewear and accessories purchased online or in-store. Contact lenses can be returned or exchanged within 30 days if unopened and in the original box.
Are gift cards available at Warby Parker Southport Ave.?
Yes, physical gift cards can be purchased online or in-store. They also offer e-gift cards for immediate gifting.
What popular nearby places can I visit when going to Warby Parker Southport Ave.?
Nearby, you can visit Winston's Market for quick food, Bonobos Guideshop and Buck Mason for men’s and women’s clothing, and Lush Cosmetics for beauty supplies. These spots provide great shopping and dining options before or after your visit.
Are there other eyewear providers near Warby Parker Southport Ave.?
Yes, nearby eyewear options include LensCrafters and another Warby Parker location. This gives you choices if you're exploring different eyewear providers in the area.
What nearby amenities can help me plan my visit to Warby Parker Southport Ave.?
Close by are Standard Bank and Trust and Capital One Café for banking needs, and Poebelty Sandwich Shop and Corridor Brewery & Provisions for dining and refreshments, making it convenient to handle errands and enjoy meals around your appointment.