Pearle Vision

Reviews

• RN

  Ryan Norman

  Dec 16, 2025
  1.0
  I live in the neighborhood so Pearle Vision would send me coupons. One day, I decided to check them out. I came in looking to buy some glasses with my insurance. According to Patel, since that location isn’t a franchise, they don’t honor the company coupons; but I pushed back because the address of the location was on the coupon. She reluctantly agreed. This woman’s attitude is so nasty. I would say it’s just with customers but the way she speaks to her employees is embarrassing and totally unacceptable. As I walked around trying on frames, I listened to her talk at her team with a very nasty tone. I bought the frames since my insurance was about to expire so I really didn’t have time to shop around but I told myself I wouldn’t be back! The owner’s attitude is just way too off putting. This was during the pandemic! Now fast forward 4/5 years later. Today I’m back trying to cash in on my vision allowance and discounts before EOY. I already stopped at Village Eyecare on 55th to price some frames but I wanted to see what Pearle Vision had since this location does have a wider variety of frames than Village Eyecare. Something inside said just buy the ones I liked at Village Eyecare because that owners attitude is just so nasty she really doesn’t deserve any of my business but I went anyway against my better judgment. Sure enough, unfortunately Patel was there, with her nasty attitude, per usual it seems, accusing her employee of taking her door buzzer. She rushed me out of store since lunch is at 2pm. That was a sign! Spend my money elsewhere like I initially thought. And I did. Happily spent $600 with Village Eyecare down the street. Unfortunately Patel is opening a private practice at this same location. I am shocked that so many people are letting a woman with such bad energy and poor customer service so close to them!
• MM

  Molomo Moore

  Dec 7, 2025
  5.0
  Wonderful experience at this Pearl's Vision center. Have been coming for years now, and Dr.Patel treats you like family. She has an excellent assistant Mr. Jeff and he too has a wonderful personality and works out the best deals with your coverage. They have unique glasses and they really can pick a great frame for you. They have economy frames and upper end frames that really stand out. I love their Be Sabin line of frames . Always a good experience at this store.
• CC

  Chanel Clemons

  Feb 8, 2022
  1.0
  I normally don’t write reviews! I’ve worn glasses all of my entire adult life btw that’s about 20 years. I decided to give them a chance due to Covid and they’re local. There was delay in my glasses, which is ok , those sort of things happen. I can’t get over the quality of my lens never in my life have i have to clean my glasses off every 5 minutes! It’s to the point i’m more embarrassed to wear them than not. I’m no professional but i’m convinced they use subpar materials hence the quality of the lenses. After charging my insurance $2000 and with my out of pocket being close to $400 , I was expecting a higher quality lens…. and yes i paid for A/R and Premium lenses ! I’m just gonna get new glasses ! What a waste!
• LC

  Lisa Cannon

  Nov 30, 2017
  5.0
  Not sure what the other reviewers are talking about! Everyone who works at this store is professional and welcoming. Further, they make every effort to welcome the community into their store (I heard they actually hosted a small doggie birthday party for a neighborhood puppy!). I live nearby and I finally moved my vision care to them-- they've been great.

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