Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.
Many customers praised the staff for being professional, friendly, and attentive to their needs.
Cleanliness
The facility received positive remarks for being clean and well-maintained.
Service Speed
While some customers experienced long wait times, many others appreciated the quick service and efficiency of their visits.
Mixed Experiences with Doctors
Feedback on doctors was varied, with some patients expressing dissatisfaction with specific doctors' decisions and treatment.
Customer Service Issues
Several reviews highlighted issues with front desk staff, including long hold times and unhelpfulness.
VS
Victor Solis
Nov 17, 2025
5.0
The people at Concentra are very professional and polite. Great experience over all.
MM
Melly Martinez
Nov 17, 2025
5.0
Very professional didnt wait long very friendly
OM
Oscar Murillo
Nov 3, 2025
5.0
Well staff excellent professional service great attitude & very clear information about my courncern.
AO
Andres Orellana
Oct 27, 2025
1.0
Im not happy with the doctors decision to give me only 6 months DOT urine sugar was high
But the sugar finger test was normal !!
Then i asked if could go to the doctor within a week to prove to them i'm not diabetic amd to get getvthe DOT for two years like normal
But she said i would have to pay again
Not happy !!
VG
Val Garron
Oct 27, 2025
5.0
My experience was great. It was fast, people there was very Attentive to my needs, very friendly and it seems like everyone had a smile on their face so much I set my second appointment to return to that clinic
Frequently Asked Questions About Concentra Urgent Care
What services does Concentra Urgent Care provide?
Concentra Urgent Care offers occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.
What are the operating hours of Concentra Urgent Care?
Concentra Urgent Care is open Monday through Friday from 8:00 AM to 5:00 PM and closed on Saturdays and Sundays.
Is Concentra Urgent Care open on holidays?
Concentra Urgent Care is closed on most holidays but has reduced hours (8:00 AM to 2:00 PM) on December 24 and December 31.
Where is Concentra Urgent Care located?
It is located at 6500 West 65th St., Chicago, IL 60638, USA.
What payment options are accepted at Concentra Urgent Care?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Does Concentra Urgent Care provide accessibility features?
Yes, it has a wheelchair accessible entrance and unisex restrooms available for patients.
Which nearby medical centers can I visit close to Concentra Urgent Care?
Nearby medical centers include Clearing Clinic and MacNeal Hospital Clearing Clinic, which could be options for additional medical services.
Is there accommodation available near Concentra Urgent Care?
Yes, the Courtyard Midway Hotel is nearby, offering convenient lodging if you are visiting from out of town.
What transportation services are available near Concentra Urgent Care?
Reload Transportation Services, LLC provides taxi and intermodal trucking services near Concentra Urgent Care, which could assist with transit and logistics needs.
Are there any local dining options near Concentra Urgent Care?
Yes, nearby dining options include Checkers, a fast food restaurant, and Good to Go, a gas station with a burger restaurant.