Concentra Urgent Care

4.4
976 reviews

About

Occupational MedicineUrgent CareMedical ClinicPhysical Therapy
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.

Details

  • RestroomAvailable
  • Wheelchair accessible entranceAvailable

Location

Concentra Urgent Care
6500 West 65th St., Chicago, IL
60638, United States

Hours

Reviews

4.4
976 reviews
5 stars
757
4 stars
80
3 stars
26
2 stars
14
1 star
99

What are people saying?

AI-generated from recent customer reviews

Staff Professionalism

Many customers praised the staff for being professional, friendly, and attentive to their needs.

Cleanliness

The facility received positive remarks for being clean and well-maintained.

Service Speed

While some customers experienced long wait times, many others appreciated the quick service and efficiency of their visits.

Mixed Experiences with Doctors

Feedback on doctors was varied, with some patients expressing dissatisfaction with specific doctors' decisions and treatment.

Customer Service Issues

Several reviews highlighted issues with front desk staff, including long hold times and unhelpfulness.
  • VS
    Victor Solis
    Nov 17, 2025
    5.0
    The people at Concentra are very professional and polite. Great experience over all.
  • MM
    Melly Martinez
    Nov 17, 2025
    5.0
    Very professional didnt wait long very friendly
  • OM
    Oscar Murillo
    Nov 3, 2025
    5.0
    Well staff excellent professional service great attitude & very clear information about my courncern.
  • AO
    Andres Orellana
    Oct 27, 2025
    1.0
    Im not happy with the doctors decision to give me only 6 months DOT urine sugar was high But the sugar finger test was normal !! Then i asked if could go to the doctor within a week to prove to them i'm not diabetic amd to get getvthe DOT for two years like normal But she said i would have to pay again Not happy !!
  • VG
    Val Garron
    Oct 27, 2025
    5.0
    My experience was great. It was fast, people there was very Attentive to my needs, very friendly and it seems like everyone had a smile on their face so much I set my second appointment to return to that clinic

Frequently Asked Questions About Concentra Urgent Care

What services does Concentra Urgent Care provide?

Concentra Urgent Care offers occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.

What are the operating hours of Concentra Urgent Care?

Concentra Urgent Care is open Monday through Friday from 8:00 AM to 5:00 PM and closed on Saturdays and Sundays.