Business Details
About
Urgent CareOccupational MedicineMedical ClinicPhysical Therapy
Concentra is a national healthcare company that provides prompt, effective care to injured employees, and urgent care services to the communities it serves.
Location
Hours
Reviews
4.6
804 reviews
5 stars
660
4 stars
54
3 stars
27
2 stars
25
1 star
38
What are people saying?
AI-generated from recent customer reviews
Staff Professionalism
Customers consistently praised the staff for being friendly, professional, and attentive throughout their visits.
Efficiency
Many reviews highlighted the quick service and minimal wait times, although some noted longer waits during busy periods.
Cleanliness
The facility was frequently described as clean and well-organized, contributing to a positive overall experience.
Customer Care
Several customers expressed appreciation for the caring and compassionate approach of the staff, particularly during medical procedures.
Mixed Experiences
While most feedback was positive, a few reviews mentioned issues with wait times and staff interactions that detracted from the overall experience.
- BCBrenda Coleman-Lawrence4 days ago5.0Excellent job..The people was very helpful and very nice, I went to the concentra on Monroe.I was in and out so fast the night did not catch me.I inter a little after 4 and out before 4:20p.m..Thank you
- JSJerlene Sutton5 days ago5.0The staff here is very professional and very knowledgeable about what they were doing i highly suggest going to the concentra location on 614 w monroe st
- NWNatalie WitcherNov 10, 20255.0All of their employees were very nice and helpful. The wait time was not long. They get you in and out. What I loved the most was that they provided free parking and very few other businesses downtown Chicago offer free parking! I would give them 100 stars if I could!
- LGLemar GarrettNov 10, 20255.0Every time I go to Concentra, it’s always in and out. I never have a problem. This is a place to take any test services is phenomenal
- DMDavid MartinezNov 4, 20254.0Staff was very nice and respectful. Only issue was got there when they opened. It still took a while to be seen.
Frequently Asked Questions About Concentra Urgent Care
What services does Concentra Urgent Care provide?
Concentra Urgent Care provides workers' comp injury treatment, travel health, occupational health services, urgent care, physical therapy, occupational therapy, and drug testing.
What are the regular operating hours of Concentra Urgent Care?
Concentra Urgent Care is open Monday to Friday from 8:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
Where is Concentra Urgent Care located?
It is located at 614 W Monroe Street, Chicago, IL 60661, United States.
Is Concentra Urgent Care open on holidays?
Concentra Urgent Care is closed on some holidays like November 27, 2025, December 25, 2025, and January 1, 2026. On December 24, 2025, and December 31, 2025, it operates from 8:00 AM to 2:00 PM.
How can I contact Concentra Urgent Care?
You can contact them by phone at +1 312-258-0700 or fax at +1 312-258-0705.
What is the website for Concentra Urgent Care?
Their website is https://www.concentra.com/urgent-care-centers/illinois/chicago/downtown-chicago-urgent-care/
Where can I find parking near Concentra Urgent Care?
Presidential Towers Garage is a nearby parking facility where you can park when visiting Concentra Urgent Care.
Are there any supermarkets near Concentra Urgent Care for convenient shopping?
Yes, Walmart Neighborhood Market is located nearby, offering a place to shop before or after your visit.
What are some community organizations near Concentra Urgent Care?
Nearby community service organizations include Horizons for Youth, Global Alliance For Africa, and Trinity Volunteer Corps.
How can nearby attractions like Heritage Green Park enhance my visit to Concentra Urgent Care?
After your appointment, you might enjoy relaxing or walking at Heritage Green Park, a dog park and public park close to Concentra Urgent Care.