Business Details
About
Occupational MedicineUrgent CareMedical ClinicPhysical Therapy
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.
Location
Hours
Reviews
4.5
1,454 reviews
5 stars
1,169
4 stars
114
3 stars
45
2 stars
29
1 star
97
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the staff for being friendly, professional, and accommodating, with specific mentions of individuals like Yesenia and Niyah for their exceptional service.
Wait Times
Many reviews noted long wait times, with some customers expressing frustration over delays, while others acknowledged that the service was efficient once they were attended to.
Cleanliness
The facility received positive remarks for being clean and well-maintained, contributing to a pleasant experience for visitors.
Mixed Experiences
While many customers had positive experiences, there were notable complaints regarding specific staff interactions and the handling of medical consultations.
- MAMorris Anderson1 day ago5.0They had me in and out great customer service.
- CGChristina GNov 10, 20255.0Very pleased with the professionalism and quick service provided. Would highly recommend!
- VCVictor CNov 3, 20255.0Professional services and very friendly staff.. they do a great job here.
- VDValerie DoatchOct 27, 20255.0Upon entering into the facility, I was greeted by a very sweet young lady who greeted me with a smile and that’s big for me because it let me know the rest of the visit will potentially be great and it was. Everyone I encountered had the same demeanor and that was so refreshing to have a whole facility full of wonderful people. Everything was explained in detail and they were all passionate towards their clients. Fabulous place, people, and fabulous work!!
- ADAnthony DemirjianOct 27, 20251.0If there was a way to give this 0 stars I would. Avoid this location!!
Frequently Asked Questions About Concentra Urgent Care
What services does Concentra Urgent Care provide?
Concentra Urgent Care offers occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.
What are the operating hours of Concentra Urgent Care?
Concentra Urgent Care is open Monday to Friday from 8:00 AM to 5:00 PM and closed on Saturdays and Sundays.
Where is Concentra Urgent Care located?
Concentra Urgent Care is located at 1230 W Lake Street, Chicago, IL 60607, US.
What payment methods are accepted at Concentra Urgent Care?
Concentra Urgent Care accepts American Express, Cash, Check, Discover, Mastercard, and Visa.
Is Concentra Urgent Care associated with any professional organizations?
Yes, it is associated with the Urgent Care Association of America.
How can employers set up an account for workers' compensation injury consultation?
Employers can set up an account by visiting the featured message link on Concentra's website provided in their profile.
Which languages are spoken at Concentra Urgent Care?
English is spoken at Concentra Urgent Care.
What nearby coffee shops can I visit before or after my appointment at Concentra Urgent Care?
Nearby coffee shops include Sparrow Coffee Roastery, Heritage Bikes & Coffee, and Stan's Donuts and Coffee Chicago.
Are there any nearby grocery stores close to Concentra Urgent Care?
Yes, Rizes Produce, Dennis Wholesale Foods, and Peoria Packing Butcher Shop are grocery stores near Concentra Urgent Care.
What nearby recreational or cultural places can I explore near Concentra Urgent Care?
You can visit PanIQ Escape Room, The Gallery art gallery, or Fred Astaire Dance Studio for recreational and cultural activities nearby.