Concentra Urgent Care

4.1
1988 reviews

About

Occupational MedicineUrgent CareMedical ClinicPhysical TherapyConcentra Urgent Care
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.

Details

  • RestroomAvailable
  • Wheelchair accessible restroomNot available

Location

Concentra Urgent Care
3145 S. Ashland Avenue, Chicago, IL
60608, United States

Hours

Reviews

4.1
1,988 reviews
5 stars
1,312
4 stars
194
3 stars
93
2 stars
89
1 star
300

What are people saying?

AI-generated from recent customer reviews

Staff Professionalism

Many customers praised the staff for being courteous, friendly, and professional, although some reported unprofessional behavior from specific front desk personnel.

Wait Times

Feedback on wait times was mixed; while some customers experienced quick service, others reported long waits and delays.

Facility Cleanliness

The cleanliness of the facility received positive remarks, although there were isolated complaints about dirty bathrooms.

Communication Issues

Several reviews highlighted a lack of communication from staff regarding procedures and wait times, leading to frustration among patients.
  • MB
    Mohammed Ben
    Jan 6, 2026
    5.0
    Professional, fast and accurate I been visiting this location for years and always the same best patient service . Keep it up 👍
  • AP
    Aneisia Pounds
    Jan 5, 2026
    5.0
    I did a walk-in employer-screening, on New Year’s Eve, so I was surprised by how efficient and quick my visit was. The provider I saw was great, Dr. Schwartz was thorough, thoughtful and friendly. The front desk staff was helpful and kind. The nurses/MA’s doing my vitals and testing were equally professional. Great experience overall, would recommend and personally use this location again!
  • JM
    jada moore
    Dec 29, 2025
    1.0
    unprofessional staff. Doing my drug test and some white lady was getting irritated with me because I wasnt producing enough pee . She rushed me out the restroom. Very unprofessional
  • LH
    LaToya Hawkins
    Dec 22, 2025
    5.0
    The Staff that I have encountered with here were very welcoming and professional. My wait was reasonable. And may I add the place was very neat and clean
  • PC
    Plus Ultra Cheferey
    Dec 15, 2025
    5.0
    Even though they didn’t have my paperwork on file and I exceeded the cutoff time, they still made provisions to have me seen for my physical and UA. Great location and great staff. Thank you again ladies

Frequently Asked Questions About Concentra Urgent Care

What services does Concentra Urgent Care provide?

Concentra Urgent Care offers occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.

What are the regular operating hours for Concentra Urgent Care?

Concentra Urgent Care is open Monday through Friday from 7:00 AM to 6:00 PM and is closed on Saturdays and Sundays.