Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.
The staff is consistently described as polite, professional, and friendly, contributing to a positive experience for customers.
Efficiency
Many reviews highlight quick service and minimal wait times, with several customers noting they were in and out in a short period.
Cleanliness
The facility is frequently mentioned as clean and well-maintained, enhancing the overall customer experience.
Customer Service
Customers appreciate the excellent customer service, with staff going above and beyond to accommodate and assist them.
Mixed Experiences
While most feedback is positive, some reviews mention issues with wait times and specific staff interactions that detracted from the experience.
DC
Damian Cobb
3 days ago
5.0
At this particular Concentra they are really friendly and personable. VV was extra nice and courteous. They weren’t crowded so I was in and out with my DOT physical!
TT
T. R. T
6 days ago
5.0
When I walked in, I was politely greeted by Crystal, to provide the required documentation. She was a joy to engage with and I really appreciated her tenacity to make sure I was still seen by the facility, when I missed the call for me to complete my needs for the walk in today, due to me being outside on an important phone call.
As I proceeded to the examination section of my visit, Soraya, was a delight. She was so professionally, every sentence ended with a smile and she even had encouragement for me to “not worry, because everything is working out in your favor”. Wow. What a delight. She is amazing.
And for the last part of my process, the NP, Emily, was super happy and super smiley and just fantastic. She really adds to the light of the entire facility.
Pullman’s facility is so welcoming with a friendly environment. I really enjoyed this environment today. It’s a great detection that there are nice nurses and healthcare medical professionals, here to assist the city of Chicago.
Thank you to the team here!!
DM
Diana Murdock
Nov 17, 2025
5.0
The staff at the location off 103rd in Chicago are very friendly & courteous always when I go to this location for my annual IDOT screening and drug testing. Thank You 🙏🏽
TH
Talaria Harper
Nov 7, 2025
5.0
EVERYONE AT THIS FACILITY WAS GREAT!!! Dr. Taiwo was patient, funny and understanding. Dr. Tatum listened gave suggestions and recommendations for after care. The Physical Therapist Shane and his Assistant Angie are DOPE, GREAT, and AWESOME!!!! I RECOMMEND CONCENTRA- Pullman location. THANK YOU EVERYONE WHO AIDED IN MY RECOVERY....
MM
Maricela Machuca
Oct 30, 2025
5.0
This concentra was fast for it to be the middle of the day on a weekday! It was Friday and the lady told me my full service time would be about 45 mins and it took just that long to finish. I’ve been to multiple clinics for DOT screenings and physicals and the location on 103rd is the best Concentra on the south side of Chicago. The ladies and staff here speak for themselves. Awesome jobs everyone, you make your clients/patients feel comfortable.
Frequently Asked Questions About Concentra Urgent Care
What services does Concentra Urgent Care provide?
Concentra Urgent Care offers injury care, physical therapy, drug testing, physical exams, urgent care, occupational health services, travel health, and preventive wellness programs.
What are the operating hours of Concentra Urgent Care?
The center is open Monday through Friday from 8:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
Where is Concentra Urgent Care located?
It is located at 900 E 103rd Street, Chicago, IL 60628, USA.
What payment options are accepted at Concentra Urgent Care?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Is Concentra Urgent Care affiliated with any professional organizations?
Yes, Concentra Urgent Care is associated with the Urgent Care Association of America.
In which language can I communicate with the staff at Concentra Urgent Care?
Services are provided in English.
How can employers set up accounts for workers' compensation injury consultation at Concentra?
Employers can click on the featured message link on the Concentra profile to set up an account for workers' compensation injury consultation.
What nearby public transit can help me get to Concentra Urgent Care?
You can use the Metra - 103rd Street (Rosemoor) train station nearby to access Concentra Urgent Care conveniently.
Are there any parks near Concentra Urgent Care where I can relax after my visit?
Yes, Gately Park Stadium and Gately (James) Park are nearby parks where you can enjoy outdoor activities and relaxation.
What are some nearby dining options close to Concentra Urgent Care?
You can visit Corliss Store or Frankie's Fast Food Corner, both American restaurants nearby for a meal before or after your visit.