Concentra Urgent Care

4.5
1895 reviews

About

Occupational MedicineUrgent CareMedical ClinicPhysical Therapy
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.

Location

Concentra Urgent Care
900 E 103rd Street, Chicago, IL
60628, United States

Hours

Reviews

4.5
1,895 reviews
5 stars
1,470
4 stars
193
3 stars
70
2 stars
43
1 star
119

What are people saying?

AI-generated from recent customer reviews

Staff Professionalism

The staff is consistently described as polite, professional, and friendly, contributing to a positive experience for customers.

Efficiency

Many reviews highlight quick service and minimal wait times, with several customers noting they were in and out in a short period.

Cleanliness

The facility is frequently mentioned as clean and well-maintained, enhancing the overall customer experience.

Customer Service

Customers appreciate the excellent customer service, with staff going above and beyond to accommodate and assist them.

Mixed Experiences

While most feedback is positive, some reviews mention issues with wait times and specific staff interactions that detracted from the experience.
  • DC
    Damian Cobb
    3 days ago
    5.0
    At this particular Concentra they are really friendly and personable. VV was extra nice and courteous. They weren’t crowded so I was in and out with my DOT physical!
  • TT
    T. R. T
    6 days ago
    5.0
    When I walked in, I was politely greeted by Crystal, to provide the required documentation. She was a joy to engage with and I really appreciated her tenacity to make sure I was still seen by the facility, when I missed the call for me to complete my needs for the walk in today, due to me being outside on an important phone call. As I proceeded to the examination section of my visit, Soraya, was a delight. She was so professionally, every sentence ended with a smile and she even had encouragement for me to “not worry, because everything is working out in your favor”. Wow. What a delight. She is amazing. And for the last part of my process, the NP, Emily, was super happy and super smiley and just fantastic. She really adds to the light of the entire facility. Pullman’s facility is so welcoming with a friendly environment. I really enjoyed this environment today. It’s a great detection that there are nice nurses and healthcare medical professionals, here to assist the city of Chicago. Thank you to the team here!!
  • DM
    Diana Murdock
    Nov 17, 2025
    5.0
    The staff at the location off 103rd in Chicago are very friendly & courteous always when I go to this location for my annual IDOT screening and drug testing. Thank You 🙏🏽
  • TH
    Talaria Harper
    Nov 7, 2025
    5.0
    EVERYONE AT THIS FACILITY WAS GREAT!!! Dr. Taiwo was patient, funny and understanding. Dr. Tatum listened gave suggestions and recommendations for after care. The Physical Therapist Shane and his Assistant Angie are DOPE, GREAT, and AWESOME!!!! I RECOMMEND CONCENTRA- Pullman location. THANK YOU EVERYONE WHO AIDED IN MY RECOVERY....
  • MM
    Maricela Machuca
    Oct 30, 2025
    5.0
    This concentra was fast for it to be the middle of the day on a weekday! It was Friday and the lady told me my full service time would be about 45 mins and it took just that long to finish. I’ve been to multiple clinics for DOT screenings and physicals and the location on 103rd is the best Concentra on the south side of Chicago. The ladies and staff here speak for themselves. Awesome jobs everyone, you make your clients/patients feel comfortable.

Frequently Asked Questions About Concentra Urgent Care

What services does Concentra Urgent Care provide?

Concentra Urgent Care offers injury care, physical therapy, drug testing, physical exams, urgent care, occupational health services, travel health, and preventive wellness programs.

What are the operating hours of Concentra Urgent Care?

The center is open Monday through Friday from 8:00 AM to 5:00 PM and is closed on Saturdays and Sundays.