Art of Modern Dentistry, serving South Loop, Lakeview, and Lincoln Park, Chicago, always wants patients to feel safe and at ease under our professional care. Our dentists do this by providing the most comfortable environment and personalized services. We understand that everyone has their reasons for needing a dentist, and our goal is to ensure that you receive the necessary care without experiencing any additional stress or anxiety. Our team will work with you to create a customized plan that addresses your precise dental service needs.
Numerous reviews highlighted poor customer service, including unresponsive staff and difficulty in obtaining refunds.
Billing Issues
Many customers reported unexpected charges, billing errors, and issues with insurance claims, leading to dissatisfaction.
High Pressure Sales
Several reviews mentioned aggressive upselling of unnecessary treatments, creating a feeling of distrust among patients.
Wait Times
Patients frequently experienced long wait times for appointments, often exceeding 30 minutes.
Professionalism
There were multiple complaints regarding unprofessional behavior from staff, including rude comments and lack of proper communication.
JL
Julie L.
Nov 12, 2025
5.0
Is it possible to feel like family at a dentist's office?? Somehow, at the Art of Modern Dentistry, the answer is a resounding YES! Dr. Daftary and her staff (shout out to Toni!!) are the kindest and hardest working dentistry group I've ever visited.
From the moment you walk in the door, you are welcomed by the competent and friendly ladies at the front desk. Everyone goes out of their way to ensure your comfort and understanding of any procedures. They are also meticulous in performing their services.
Dr. D has a no nonsense approach, but also manages to get to know her patients and cares about them and hearing about their lives. In some ways, it almost has the same vibe and feeling of going to the salon to get your hair done (think Steel Magnolias), except you're chatting with the very skilled and always professional Dr. D! - who also has quite the reputation for providing flawless veneers - a true testament to the "Art" part of the name. And, who doesn't loveToni?! Not only is she a cancer survivor, but she is extremely talented and knowledgeable when it comes to managing her Invisalign patients. I'm just so glad I found this office and these amazing people!!
Going to the dentist is obviously very stressful for most, people. The experience you get at Dr. D's office is anything but - this is an office you can trust and count on to receive the treatment you need and the results you want!!
LM
Luke Manning
Nov 6, 2025
5.0
Got a Cleaning, Exam, and X-rays from this wonderful group of professionals. I had not been to a dental office in a couple years due to extreme stress. Dr. Daftary was very thorough in her assessment on the health of my teeth and very understanding to my anxieties. I felt heard by her and her associates discussing my dental health, and they were transparent and kind with their review. I am thankful for their advice and I am fortunate to have access to such a great network of dental professionals in the South Loop.
AJ
Angelica Jovceski
Oct 31, 2025
1.0
I’m not usually one to write reviews, but I feel it’s important to caution others. My experience with this office raised serious concerns about transparency in their billing practices. The quote I received listed a “standard fee” and an “adjustment,” with the adjustment nearly matching the standard fee — and the math was inconsistent throughout. The adjustment was shown as an added charge where it appeared negative and subtracted where it was positive, which made no sense. The estimate also listed six teeth at the same rate as two, and when I asked for a recalculation, I was met with a surprisingly defensive response and refused. The overall experience left me feeling misled and uncomfortable proceeding with treatment. I strongly recommend reviewing all paperwork carefully and seeking a second opinion before considering this office.
RJ
Ruth Juarez
Oct 27, 2025
5.0
This was my first visit here. I am always reluctant when it comes to finding a new dentist. It feels that they always want to do more than is needed. Art dentistry was not those people. They did what needed to be done and suggested that I wait on the other. I wasn't overwhelmed.
Thank you for that.
KI
Katelyn Iskra
Oct 16, 2025
1.0
TL;DR: Scare tactics to pressure into unnecessary procedures, refusal to refund over $2000 for a procedure I never had, a $13k snore guard (that was billed as orthodontic treatment) delivered months late (by which point it no longer fit without so much pain I couldn't wear it), and refusal to release records.
After being suspicious of the high pressure scare tactics and contradictions in what Dr. D told me when I had questions about a procedure, I had a second opinion and found out it wasn't even necessary. I had already been trying for two months to get refunded for monthly payments I'd had to make even though I hadn't even had the procedure yet (after I had to postpone the original procedure date), and being told that was impossible.
I then requested my records so I could get a third opinion, and was told they would be sent within a few days, but that never happened. I followed up every few days for the next few weeks, never able to speak directly with the person responsible for that, and never getting a callback or email response. It has now been over 30 days, a HIPAA violation.
After finding out the procedure wasn't necessary, I requested a refund and tried to close my Alphaeon account, but found out it's supposed to be handled on the clinic side. I filled out a formal refund request form, but never got my money back. When I call, I'm never able to speak to anyone in billing, and the receptionist will send a message for them to call me back, but they never do.
Frequently Asked Questions About Art of Modern Dentistry
What types of dental services does Art of Modern Dentistry offer?
Art of Modern Dentistry provides personalized dental care including cosmetic dentistry, dental implants, periodontistry, and endodontics.
Where is Art of Modern Dentistry located?
The clinic is located at 1339 S Michigan Ave, Chicago, IL 60605, USA.
What are the office hours for Art of Modern Dentistry?
The clinic is open Monday and Thursday from 9 AM to 6 PM, Tuesday, Wednesday, and Friday from 9 AM to 5 PM, and Saturday from 9 AM to 3 PM. It is closed on Sundays.
Does Art of Modern Dentistry offer emergency dental services?
Yes, Art of Modern Dentistry provides emergency dental services to patients.
Is Art of Modern Dentistry accessible for wheelchair users?
Yes, the clinic has a wheelchair-accessible entrance and wheelchair-accessible restrooms.
What payment methods are accepted at Art of Modern Dentistry?
The clinic accepts credit cards, debit cards, mobile NFC payments, and offers payment plans; it does not require cash only.
How can I contact Art of Modern Dentistry for appointments or inquiries?
You can contact them by phone at +1 312-922-1898 or via email at info@artofmoderndentistry.com.
Are there any good places to eat near Art of Modern Dentistry?
Yes, nearby restaurants include Giordano's Pizza for Italian, Siam Thai Eatery Chicago for Asian cuisine, and Million's Crab - Michigan Ave. for seafood and Cajun dishes.
What nearby fitness facilities are close to Art of Modern Dentistry?
Nearby gyms include UFC Gym - South Loop, Pure Barre, Sixpax, and StretchLab, offering a variety of fitness and wellness options.
How can public transportation help me get to Art of Modern Dentistry?
The CTA Bus Stop 15956 is nearby, making it easy to reach the clinic via public transit.