Art of Modern Dentistry, serving South Loop, Lakeview, and Lincoln Park, Chicago, always wants patients to feel safe and at ease under our professional care. Our dentists do this by providing the most comfortable environment and personalized services. We understand that everyone has their reasons for needing a dentist, and our goal is to ensure that you receive the necessary care without experiencing any additional stress or anxiety. Our team will work with you to create a customized plan that addresses your precise dental service needs.
While some customers praised the friendly and professional staff, many reported issues with unresponsive communication and billing practices.
Transparency
Numerous reviews highlighted a lack of transparency regarding treatment plans, costs, and insurance coverage, leading to confusion and dissatisfaction.
Treatment Quality
Mixed feedback on treatment quality; some patients felt well cared for, while others reported unnecessary procedures and poor outcomes.
Wait Times
Several customers expressed frustration with long wait times for appointments and treatments, often exceeding 30 minutes.
Billing Issues
A significant number of reviews mentioned billing discrepancies, overcharging, and difficulties in obtaining refunds.
UK
Umesh Kumar
Dec 12, 2025
1.0
I normally don’t leave reviews, but I feel like this experience needs to be shared for anyone considering this office.
I went in for an appointment about two weeks ago, had X-rays done, and received a full treatment plan. At that first visit, they clearly mentioned debridement and wisdom tooth removal — nothing about a deep cleaning. Fast forward to my appointment for the debridement, and suddenly I’m told I need to come back again for a deep cleaning.
Nothing about my teeth or X-rays had changed between appointments, yet the story completely changed. The person treating me told me something different from what the dentist had said, and then changed their explanation again after I questioned it. I heard three different versions of what my treatment plan supposedly was, which made me lose confidence in their consistency and transparency.
Because of this confusion, I asked for an estimate for the next appointment. They quoted over $700 for a deep cleaning (That’s after insurance), on top of the debridement. That price is around seven times higher than what other dental offices charge (Dentologie) - now decide for yourself if this place is going to offer 7 times better job then the dentists at Dentologie. It really made me question whether the pricing was fair or inflated, especially after receiving conflicting information from multiple people.
Overall, my experience felt inconsistent, confusing, and overpriced. Between the mixed messages, a changing treatment plan, and costs far above their competitors, I personally wouldn’t feel comfortable continuing my care here
KW
Kennydi Washington
Nov 26, 2025
5.0
I had an amazing experience at my dental appointment today! The entire team was professional, friendly, and incredibly patient. From the moment I walked in, I felt welcomed and well cared for. They explained everything clearly, made sure I was comfortable, and handled my treatment with such care and precision. I truly appreciate how attentive they were — even my little Onyx was welcomed with a smile!
Thank you for consistently providing exceptional service. I always leave feeling confident and taken care of. Highly recommend!
JL
Julie L.
Nov 12, 2025
5.0
Is it possible to feel like family at a dentist's office?? Somehow, at the Art of Modern Dentistry, the answer is a resounding YES! Dr. Daftary and her staff (shout out to Toni!!) are the kindest and hardest working dentistry group I've ever visited.
From the moment you walk in the door, you are welcomed by the competent and friendly ladies at the front desk. Everyone goes out of their way to ensure your comfort and understanding of any procedures. They are also meticulous in performing their services.
Dr. D has a no nonsense approach, but also manages to get to know her patients and cares about them and hearing about their lives. In some ways, it almost has the same vibe and feeling of going to the salon to get your hair done (think Steel Magnolias), except you're chatting with the very skilled and always professional Dr. D! - who also has quite the reputation for providing flawless veneers - a true testament to the "Art" part of the name. And, who doesn't loveToni?! Not only is she a cancer survivor, but she is extremely talented and knowledgeable when it comes to managing her Invisalign patients. I'm just so glad I found this office and these amazing people!!
Going to the dentist is obviously very stressful for most, people. The experience you get at Dr. D's office is anything but - this is an office you can trust and count on to receive the treatment you need and the results you want!!
LM
Luke Manning
Nov 6, 2025
5.0
Got a Cleaning, Exam, and X-rays from this wonderful group of professionals. I had not been to a dental office in a couple years due to extreme stress. Dr. Daftary was very thorough in her assessment on the health of my teeth and very understanding to my anxieties. I felt heard by her and her associates discussing my dental health, and they were transparent and kind with their review. I am thankful for their advice and I am fortunate to have access to such a great network of dental professionals in the South Loop.
AJ
Angelica Jovceski
Oct 31, 2025
1.0
I’m not usually one to write reviews, but I feel it’s important to caution others. My experience with this office raised serious concerns about transparency in their billing practices. The quote I received listed a “standard fee” and an “adjustment,” with the adjustment nearly matching the standard fee — and the math was inconsistent throughout. The adjustment was shown as an added charge where it appeared negative and subtracted where it was positive, which made no sense. The estimate also listed six teeth at the same rate as two, and when I asked for a recalculation, I was met with a surprisingly defensive response and refused. The overall experience left me feeling misled and uncomfortable proceeding with treatment. I strongly recommend reviewing all paperwork carefully and seeking a second opinion before considering this office.
Frequently Asked Questions About Art of Modern Dentistry
What types of dental services does Art of Modern Dentistry offer?
Art of Modern Dentistry provides personalized dental care including cosmetic dentistry, dental implants, periodontistry, and endodontics.
Where is Art of Modern Dentistry located?
The clinic is located at 1339 S Michigan Ave, Chicago, IL 60605, USA.
What are the office hours for Art of Modern Dentistry?
The clinic is open Monday and Thursday from 9 AM to 6 PM, Tuesday, Wednesday, and Friday from 9 AM to 5 PM, and Saturday from 9 AM to 3 PM. It is closed on Sundays.
Does Art of Modern Dentistry offer emergency dental services?
Yes, Art of Modern Dentistry provides emergency dental services to patients.
Is Art of Modern Dentistry accessible for wheelchair users?
Yes, the clinic has a wheelchair-accessible entrance and wheelchair-accessible restrooms.
What payment methods are accepted at Art of Modern Dentistry?
The clinic accepts credit cards, debit cards, mobile NFC payments, and offers payment plans; it does not require cash only.
How can I contact Art of Modern Dentistry for appointments or inquiries?
You can contact them by phone at +1 312-922-1898 or via email at info@artofmoderndentistry.com.
Are there any good places to eat near Art of Modern Dentistry?
Yes, nearby restaurants include Giordano's Pizza for Italian, Siam Thai Eatery Chicago for Asian cuisine, and Million's Crab - Michigan Ave. for seafood and Cajun dishes.
What nearby fitness facilities are close to Art of Modern Dentistry?
Nearby gyms include UFC Gym - South Loop, Pure Barre, Sixpax, and StretchLab, offering a variety of fitness and wellness options.
How can public transportation help me get to Art of Modern Dentistry?
The CTA Bus Stop 15956 is nearby, making it easy to reach the clinic via public transit.