Art of Modern Dentistry

Reviews

• JD

  Jasmine Donald

  Aug 8, 2025
  4.0
  This is a great dentist. My only complaint is when I went it to get a deep clean, they didn't numb my mouth enough, so it really hurt when they deep cleaned my front upper and lower teeth. Also, finding parking near the area is annoying since it's all street parking, so be careful if you have an appointment during a busy time of day. There's also no free wifi. Other than all of that, it's a pretty good dentist.
• TS

  Tina Satisfield

  Jun 25, 2025
  1.0
  In good conscience I can't recommend Art of Modern Dentistry. I am giving 1 star because 0 is not an option. They earned their 0. They never verified whether my insurance coverage would be in network or out-of-network before providing services. Although verifying coverages ultimately is the patient's responsibility, it's a common and expected practice for providers to confirm network status prior to treatment. The office did not inform me they were out-of-network. Thus giving me an option to take my business elsewhere. I was quoted a single price without disclosure of surcharge for using a particular payment method( credit card). No payment options were discussed. I was not offered the opportunity to pay with cash to avoid the surcharge. I had to request a receipt for payment. I was initially told it would be sent via text, but it was later emailed without notification of change of delivery method. I received no follow-up communication to clarify the change and how the receipt would be delivered. I had to call them back, just to be informed that the delivery method was changed. Preventative services- such as x-ray, cleanings and consultations are fully covered under my insurance plan without out-of-pocket costs when in-network. Because Art of Modern Dentistry is out-of-network, I was charged $511 for a full set of x-rays only( including surcharge) this service if in-network would have been free. The office also attempted to discuss payment plan options for additional services, i.e. deep cleaning, crown replacement, ectera. They started by saying the other charges would be substantial charges that insurance wouldn't cover, so in order to move forward they wanted to know how I would pay for the other services. I informed them I would not be returning. Based on this experience, I would not recommend this provider.
• SG

  Stephen Gunn

  Jun 2, 2025
  1.0
  I had a really nasty recession in the gums of one of my canines so I booked a last minute appointment wherever would take me. These folks are predators. They charge almost twice the other quotes I have gotten after the fact. They were in my mouth for a grand total of twelve minutes for a $700 service, they water boarded me because the technician wasn't helping suction all the water the Dr. was flooding my face with, so I went home and brushed crap out of my own teeth. I told them I'd never had anything more than a routine cleaning, and they didn't explain anything about what was going to happen in the appointment so I was kind of shocked. The front desk girl swindled me into signing up for a credit card to pay for their outrageously priced services without explaining that it was a credit card or that they would be charging me a $40 monthly billing fee and selling my information to other companies. I loved the technician when she was working with me and the doctor seemed nice enough, but this place is really expensive for having rushed, subpar service. Also annoyed that the front desk kept calling me "love". Didn't we quit doing that twenty years ago?
• ED

  Elizabeth Dean

  Jun 1, 2022
  5.0
  I've been going to the Southport location of Art of Modern Dentistry for years. I feel cared for by the whole staff and also, everyone is very efficient! I'm able to get a cleaning and see the dentist on my lunch break. The prices are very reasonable.
• AP

  Amy Phillips

  Apr 26, 2022
  1.0
  I went to the Southport location a for a few general appointments. I didn't really care for the hygenist I saw- the few times I went, I asked questions about gum recession, and got different responses back each time, which made me question how informed they were about dental issues. For example, during one cleaning, they hygenist told me that once gums recede, there is essentially no reversing that", and the next time I went, the hygenist told me that by doing xyz, "they can grow back". This hygenist also burned my mouth with a tool used in the cleaning, and basically blamed me and didn't apologize, which also bothered me. On the billing side of things, I had patient payment responsibilities (which I am fine with) from appointments on 12/16/2020 and 6/23/2021- but was not given notification of these built up fees until 2/16/2022, which is really unfortunate, as I am recently managing some other major health related payments and receiving this bill in the mail from long prior appointments was kinda like salt on the wound. I am no longer a patient with this practice, as I just didn't feel comfortable or trust with stuff going on. I was also pretty taken aback by what I was quoted for, to get invisalign with them.

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