Business Details
About
DentistOral SurgeryOrthodonticsCosmetic DentistryPediatric DentistryTeeth Whitening ServiceDental Implants Periodontistry
1st Family Dental of Albany Park is a full service dentist office that opened in 1998 and is located on the north side of Chicago. Come visit our beautifully renovated dental office that includes a comfortable and elegant waiting area and rooms with the latest technology and innovations available to the dental industry. This Chicago dental clinic provides the following dental services:
Location
Hours
Reviews
4.3
392 reviews
5 stars
304
4 stars
13
3 stars
8
2 stars
6
1 star
61
What are people saying?
AI-generated from recent customer reviews
Staff Professionalism
While many reviews praised the staff for being friendly and accommodating, there were significant complaints about unprofessional behavior, particularly from front desk staff and some dental assistants.
Quality of Care
Several customers reported negative experiences related to the quality of dental work, including unnecessary procedures and poor handling of pain management.
Customer Service
There were mixed reviews regarding customer service, with some praising the attentiveness and kindness of staff, while others reported rude interactions and issues with appointment scheduling.
Cleanliness and Environment
The clinic was generally described as clean and welcoming, contributing positively to the overall patient experience.
Appointment Management
Multiple reviews highlighted long wait times and issues with appointment scheduling, including last-minute cancellations and overbooking.
- SMScott Martin1 day ago5.0IT WAS JUST A PLEASANT EXPERIENCE ALL AROUND,DR. VEANO WAS GREAT SAME AS THE DENTAL HYGENTIS THAT HELPED HIM.
- DVDaniel VegaJan 6, 20261.0Pésimo servicio con la jente que trabaja en ese lugar tengo ya una semana programando una cita
- JCJose Darwin CartagenasJan 3, 20265.0I'm so at ease everytime i had an appointment w/ them. Staff and dentists were very kind and explained/answers all the questions you will ask.
- VBValina BenDec 22, 20251.0I am writing this review as a serious warning to anyone considering treatment with Dr. Sasa Stojanovic. My experience has caused me more than a month of pain, stress, and disruption, and I hope sharing this helps others avoid going through the same thing. I went to Dr. Stojanovic with absolutely no pain, no symptoms, and no complaints. It was just a routine check-up. She told me I had “small cavities” that were not visible to me and strongly encouraged me to get a filling. Trusting her professional advice, I agreed. That turned out to be a decision I deeply regret. Right after the filling, I developed intense, sharp pain spreading to my head, jaw, mandible, ear, and even around my eye. I became unable to chew on that side, and many nights I could not sleep from how severe the pain was. It has now been over one month since the procedure, and the pain is still ongoing. I went back to the clinic, and they adjusted the filling, but I received no relief at all. I was basically told to just wait, while I continued suffering every day. What made the experience even worse was the level of unprofessionalism I witnessed during the procedure. Instead of focusing on her work, Dr. Stasa Stojanovic spent time talking about her private life with the assistant while working on my tooth. It felt careless, distracting, and far from the level of focus I expected during a dental procedure. This is not just my experience. Another person I personally know also had a similar issue with this same doctor, which makes me extremely concerned about the quality and consistency of her work. I went in perfectly fine, and I left with a month of pain that still hasn’t ended. This situation has affected my eating, sleeping, and daily life. Based on my own experience and observations, I cannot recommend Dr. Sasa Stojanovic. I strongly encourage others to be cautious and seek care elsewhere.
- CCChristyDec 19, 20251.0I’ve been anxious to go see the dentist for a few years now. The tech who took my pics was nice but she made me feel shame for not coming in sooner. She was trying to make me laugh after she made me feel bad about not coming. I didn’t feel comfortable after that interaction. The doctor was quiet and cold. The dental assistant was kind and warm and informative thanks to her, she made me feel better.
Frequently Asked Questions About 1st Family Dental-Albany Park
What dental services does 1st Family Dental-Albany Park offer?
1st Family Dental-Albany Park offers a full range of dental services including oral surgery, orthodontics, cosmetic dentistry, pediatric dentistry, teeth whitening, dental implants, and periodontistry.
What are the operating hours of 1st Family Dental-Albany Park?
The office is open Monday to Friday from 9:00 AM to 7:00 PM, Saturdays from 8:00 AM to 2:00 PM, and Sundays from 9:00 AM to 1:00 PM.
Are there any holiday closures at 1st Family Dental-Albany Park?
Yes, the office is closed on November 27, December 25, and January 1. On December 24 and December 31, it operates from 8:00 AM to 2:00 PM.
Where is 1st Family Dental-Albany Park located?
It is located at 4901 N Kedzie Ave., Chicago, IL 60625, United States.
How can I make an appointment at 1st Family Dental-Albany Park?
Appointments can be made online through their patient portal at https://patientportal.carestack.com/?dn=1fd&ln=3010/#/online-appointments or by calling +1 773-509-9200.
What is the contact email for 1st Family Dental-Albany Park?
You can contact them via email at kedzie@1stfamilydental.com.
Does 1st Family Dental-Albany Park have a social media presence?
Yes, they have a Facebook page at https://www.facebook.com/172994902758505.
What nearby orthodontic services are available near 1st Family Dental-Albany Park?
Midwest Orthodontic Center-Albany Park is a nearby orthodontist providing complementary dental and orthodontic care.
Are there any places to eat near 1st Family Dental-Albany Park?
Yes, several nearby dining options include Dawali Mediterranean Kitchen, Antepli Mediterranean Grill, Istanbul Turkish Gourmet, La Mama's Pizza, Kim's Home Cooking, and El Padre Nuestro Restaurant, offering a variety of cuisines for a meal before or after your dental visit.
What facilities are near 1st Family Dental-Albany Park that might be useful during my visit?
Nearby useful facilities include the Galilee Medical Center for additional medical needs, the MRI Lincoln Imaging Center for diagnostics, Chase bank for financial services, and Sahar International Supermarket for groceries.