Concentra Urgent Care

3.7
2986 reviews

About

Occupational MedicineUrgent CareMedical ClinicPhysical TherapyConcentra Urgent Care
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.

Details

  • RestroomNot available
  • Wheelchair accessible restroomNot available

Location

Concentra Urgent Care
8755 S Harlem Avenue, Bridgeview, IL
60455, United States

Hours

Reviews

3.7
2,986 reviews
5 stars
1,780
4 stars
233
3 stars
139
2 stars
106
1 star
728

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Many customers praised the staff for being friendly, professional, and efficient, with specific mentions of individuals like Evelyn, Michelle, and Lizzy.

Wait Times

Several reviews highlighted long wait times, with some customers expressing frustration over delays and disorganization during their visits.

Cleanliness and Environment

Customers consistently noted that the facilities were clean and well-maintained, contributing to a positive overall experience.

Management Issues

Some reviews pointed out poor management and leadership, particularly criticizing the attitude and professionalism of the director, which negatively impacted customer experiences.
  • KR
    Kelly Robinson
    5 days ago
    5.0
    Great experience with concentra and Jenny!! The process was very smooth and easy and I recommend this location to anyone.
  • AA
    Alice Angarita
    Jan 5, 2026
    2.0
    Me encuentro inconforme con la atención prestada en este centro médico. Tuve una distensión en mi brazo izquierdo y desde siempre he tenido mala atención por parte de la recepcionista, no contestan el teléfono y si hablo español dejan sin contestar pasa a varias extensiones, hasta colgar. Deben tener gente idónea en atención al cliente, gracias.
  • HD
    Haneef Dey
    Jan 5, 2026
    5.0
    All I have to say is that they were very professional from start to finish!
  • TP
    Todd Phillips
    Dec 22, 2025
    1.0
    I was sent to take a drug screen for my job, when I noticed a hair inside my sample. I mentioned to the collector and it was still sent off anyways.
  • JF
    JNXT and Boss Family
    Dec 22, 2025
    1.0
    This place is very slow and disrespectful. The staff does a lot of unnecessary talking amongst themselves and nothing gets done in an expedient manner. Very very bad management and staff.

Frequently Asked Questions About Concentra Urgent Care

What types of health services does Concentra Urgent Care offer?

Concentra offers occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.

Where is Concentra Urgent Care located?

Concentra Urgent Care is located at 8755 S Harlem Avenue, Bridgeview, IL 60455, United States.