Concentra Urgent Care

3.9
1148 reviews

About

Occupational MedicineUrgent CareMedical ClinicPhysical Therapy
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.

Location

Concentra Urgent Care
391 S. Bolingbrook Dr, Bolingbrook, IL
60440, United States

Hours

Reviews

3.9
1,148 reviews
5 stars
730
4 stars
97
3 stars
43
2 stars
39
1 star
239

What are people saying?

AI-generated from recent customer reviews

Staff Performance

The staff is generally described as friendly, professional, and accommodating, with many customers praising their helpfulness and positive attitudes.

Wait Times

Customers frequently reported long wait times, with some experiencing delays of several hours, which negatively impacted their overall experience.

Cleanliness

While some reviews noted cleanliness and a welcoming atmosphere, others raised concerns about the cleanliness of the waiting area and restrooms.

Service Quality

Service quality varied, with many customers having positive experiences, but some reported unprofessional behavior and inadequate care from certain staff members.

Registration Process

The registration process was often described as efficient and easy, although there were instances of poor communication and unhelpful front desk staff.
  • RS
    robert sujak
    Nov 17, 2025
    5.0
    Very nice and friendly people. Did a great job as to I could get in and out quickly.
  • OI
    Olaf Infante
    Nov 17, 2025
    1.0
    They couldn’t get blood out of me and pocked me like 10 times on both of my arms
  • VS
    Victoria Smith
    Nov 3, 2025
    5.0
    The receptionist and the medical assistant(Liz D.) were professional and friendly. I barely felt my flu shot. She did an excellent job. I’m impressed with this overall facility.
  • PB
    Peter B
    Nov 3, 2025
    5.0
    Had to go here for a drug test for work. Its not my first time here. This is my favorite location. Got there at 1120 and was out in a half hour despite having issues with paperwork and my company. Lauren did great at getting it all figured out.
  • MS
    marcus shelton
    Oct 27, 2025
    5.0
    Concentrate was very quick with giving me a DOT hair screening. They allowed me in right before closing, and had me in and out in know time flat. The staff was all on point. Everything was done over my phone.

Frequently Asked Questions About Concentra Urgent Care

What services are offered at Concentra Urgent Care in Bolingbrook?

Concentra Urgent Care provides services including workers comp injury treatment, travel health, occupational health services, urgent care, physical therapy, and occupational therapy.

What are the operating hours for Concentra Urgent Care in Bolingbrook?

The clinic is open Monday through Friday from 8:00 AM to 8:00 PM, and on Saturday from 8:00 AM to 4:00 PM. It is closed on Sundays.