Concentra Urgent Care

4.2
912 reviews

About

Occupational MedicineUrgent CareMedical ClinicPhysical Therapy
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.

Location

Concentra Urgent Care
5015 W 65th St, Bedford Park, IL
60638, United States

Hours

Reviews

4.2
912 reviews
5 stars
655
4 stars
74
3 stars
33
2 stars
28
1 star
122

What are people saying?

AI-generated from recent customer reviews

Staff Professionalism

Customers frequently praised the staff for being professional, friendly, and caring throughout their visits.

Cleanliness

The facility was consistently noted as clean and well-maintained by multiple reviewers.

Wait Times

Many customers expressed frustration with long wait times, often exceeding expectations even with appointments.

Service Efficiency

While some reviews highlighted quick service, others reported significant delays, indicating inconsistency in service efficiency.

Overall Experience

Overall, many customers had positive experiences, appreciating the care received, though some had negative encounters that affected their perception.
  • JM
    Jerralyna Marquez
    Nov 14, 2025
    5.0
    Estephanie did my hearing and vision test, she was so kind and patient. She made sure everything went smoothly and fast! Great person to have on their team!
  • DH
    Dee Harris
    Nov 10, 2025
    5.0
    I’ve had the best experience out of any Concentra I’ve visited at this location. I was greeted upon entry, my needs were met immediately. Service was very fast.
  • CV
    Clemente Valdez
    Nov 4, 2025
    5.0
    Una clínica muy limpia y el servicio desde recepción, enfermeras, médicos y terapeutas físicos muy profesionales
  • CB
    clinton breyne
    Oct 27, 2025
    5.0
    Very friendly and they try to get you in as fast as possible. The company is work for sends me once a yr and I've never had a problem.
  • DJ
    David Joli
    Oct 24, 2025
    1.0
    Horrible place. The staff told me there systems were down & I went for a routine DOT physical. Not only that they asked me all my information, while taking my license to confirm & place in system. Still, they put the wrong state on the medical card. Can't legally work with wrong state on it.... did they even look at my licence? it's Friday so I can't work until sometime after Monday when their open to rectify it.. Needless to say... I've been outta work unpaid 2 weeks, this would have enabled me to go back Sunday, now with this mistake I'll have to wait until next Friday so corporate at my employment can verify med card, why? Because corporate takes 4 days to do so. Why... because the world is filled with incompetence.

Frequently Asked Questions About Concentra Urgent Care

What services does Concentra Urgent Care in Bedford Park provide?

Concentra Urgent Care offers occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.

What are the operating hours of Concentra Urgent Care during weekdays?

The urgent care center is open Monday through Friday from 8:00 AM to 5:00 PM.