Business Details
About
Reproductive Health ClinicAbortion ClinicPlanned Parenthood
Visit the Planned Parenthood health center in Aurora, IL for emergency contraception (morning after pill), abortion, pregnancy testing, STD treatment, birth control, and sexual and reproductive health care.
Location
Planned Parenthood - Aurora Health Center
3051 E. New York St., Aurora, IL
60504, United States
Hours
Reviews
3.5
142 reviews
5 stars
86
4 stars1
3 stars
6
2 stars2
1 star
47
What are people saying?
AI-generated from recent customer reviews
Staff Kindness
Many customers praised the staff for being friendly, compassionate, and supportive during their visits.
Long Wait Times
Numerous reviews highlighted excessive wait times, often exceeding the expected duration, leading to frustration among patients.
Communication Issues
Several customers reported poor communication regarding appointments, procedures, and follow-up care, resulting in confusion and dissatisfaction.
Mixed Experiences
While some patients had positive experiences, others reported feeling judged or receiving inadequate care, indicating inconsistency in service quality.
Facility Management
There were complaints about disorganization and unprofessional behavior from some staff members, particularly at the front desk.
- RWRebecca WeberDec 12, 20255.0The wait was very short, and everybody was so nice!!!! I'm so glad I came here to get my arm implant birth control. They numbed me, and just made me feel so welcome.
- BBbNov 24, 20255.0super nice staff, had an appointment and still had to wait a bit but they were super fast and informative!
- HBHannah BurrisNov 8, 20251.0Assistant manager was rude. They forced my partner and I to split up claiming policy even when I told them I was okay and I needed him. This was after they cancelled my initial appointment with only a three hour notice. If you don’t have to go here, don’t.
- LBLeticia BarreraOct 29, 20251.0Called in to inquire on services, the representative (Erica) I believe made me feel uncomfortable when inquiring about the cost and how it all worked. Online it clearly states I would get assistance, regardless of insurance or not, but it does not seem to be like that because of what I was told over the phone. A bit disappointed of an organization I support.
- AAAngieeOct 1, 20251.0WORST EXPERIENCE EVERRR! Had an appointment at 1130am and didn’t get back to the room til 5pm right before they close !!!!!! Multiple ladies coming in after me and for later appointment times for the same reason I am that went before me !!!!!!! I was the last one person to be seen after everyone came after me! Nurses laughing and giggling everytime you ask them a question cuz they clearly don’t care! If this place didn’t call for the level of professionalism it does from me I would’ve CUSSED EVERY SINGLE ONE OF YALL OUT !!!! Took everything in me to not let these ladies have it! If you can’t go somewhere else please GO! RUNNN ACTUALLY! Don’t give these ppl a DIME !
Frequently Asked Questions About Planned Parenthood - Aurora Health Center
What services are offered at Planned Parenthood - Aurora Health Center?
The center provides emergency contraception, abortion, pregnancy testing, STD treatment, birth control, and sexual and reproductive health care.
Where is Planned Parenthood - Aurora Health Center located?
It is located at 3051 E. New York St., Aurora, IL 60504, US.
What are the operating hours of the Aurora Health Center?
Monday: 10 AM - 6 PM; Tuesday: 8 AM - 2 PM; Wednesday: 10 AM - 5 PM; Thursday: 9 AM - 5 PM; Friday: 8 AM - 4 PM; Saturday: 8 AM - 3 PM; Closed on Sundays.
Is the Aurora Health Center open on holidays?
No, the center is closed on specified holidays including Thanksgiving, Christmas, New Year's Day, and several others.
How can I contact Planned Parenthood - Aurora Health Center?
You can call the main phone number at +1 630-585-0500.
Does the Aurora Health Center have a website for more information?
Yes, visit https://www.plannedparenthood.org/health-center/illinois/aurora/60504/aurora-health-center-3483-90430 for more details.
What are some nearby healthcare facilities to Planned Parenthood - Aurora Health Center?
Nearby healthcare facilities include Waterleaf Women's Center and other Planned Parenthood locations focusing on fertility and gynecological services.
Where can I go for coffee or a quick bite near the Aurora Health Center?
Starbucks is nearby, providing coffee and food options for visitors before or after appointments.
Are there any nearby banks or money transfer services near Planned Parenthood - Aurora Health Center?
Yes, First American Bank and Western Union are close by for banking and money transfer needs.
Is there a grocery store near Planned Parenthood - Aurora Health Center for convenient shopping?
Mariano's supermarket is nearby, offering grocery and food selections for customers in the area.