Smiles for Families Dental Center

4.5
171 reviews

About

DentistEndodonticsPediatric DentistryOrthodonticsOral SurgeryTeeth Whitening Service
We are open and treating patients needing general dentistry and periodontal services. We will also continue to support those needing emergency dental care. Call us to schedule your appointment today.

Location

Smiles for Families Dental Center
201 North Arlington Heights Road, Arlington Heights, IL
60004, United States

Hours

Reviews

4.5
171 reviews
5 stars
149
4 stars
3
3 stars
0
2 stars
0
1 star
19

What are people saying?

AI-generated from recent customer reviews

Staff Interaction

Many customers praised the friendly, patient, and accommodating nature of the staff, especially with children.

Child-Friendly Environment

The clinic is noted for its welcoming atmosphere for kids, including distractions like movies and toys to ease anxiety.

Communication Issues

Several reviews highlighted problems with communication, particularly regarding billing and insurance coverage, leading to dissatisfaction.

Quality of Care

While many reviews commend the quality of dental care, there are instances of negative experiences related to specific procedures and perceived negligence.

Long-Term Loyalty

Numerous customers expressed long-term loyalty to the practice, often following specific dentists due to their excellent care.
  • SJ
    Steve Jaworski
    Nov 10, 2025
    5.0
    Always the best dental care, every visit.
  • JP
    james p
    Nov 1, 2025
    5.0
    Been getting my chompers cleaned here since the mid 1990s. Highly recommend. Great friendly staff. 10/10 highly recommended. 😁 🪥 💯
  • JH
    Jess Hoyos
    Oct 30, 2025
    5.0
    Love this place. They treat my kids so well and are patient and kind. I like how kids can look up and watch a movie while getting work done as my kids tend to come in a bit anxious and that helps them calm down. The front office staff is kind and efficient. The hygienists are so personable and the dentist that we’ve seen there are also kind and knowledgeable. I can’t imagine going anywhere else!
  • RG
    Raquel Galvan
    Oct 10, 2025
    5.0
    I can’t say enough amazing things about this dentist office! This was by far the greatest experience ever. My son has special needs, and the dentist and assistant went above and beyond to make him feel comfortable and safe. They explained everything step by step, let him see and feel the tools, and made sure he was completely at ease. They even gave him a squishy toy to hold and placed a weighted stuffed animal on him to help him feel secure—all while letting him watch his favorite movie! As a mom, I was almost brought to tears seeing how positive and peaceful the whole visit was. This experience truly meant the world to me. Every practice should strive to provide this kind of compassionate, patient-centered care. A truly non-traumatic and exceptional experience from start to finish!
  • CM
    Cathy Magana
    Oct 8, 2025
    1.0
    I honestly had high hopes for this place they were able to do two root canal’s on my child but I was under the impression that they were going to be using laughing gas before hand. I watched as the assistant asked about the laughing gas and the lady performing just proceeded and went straight in with the needle on a three year old I may add so yes after that my child was just losing it and the lady seemed done and for a second it seemed like she wasn’t even going to want to finish up the procedure. Honestly I don’t plan on taking my child back here bc turns out one of the baby root canal’s ended up being a botched root canal and the result was pulling the tooth could’ve been avoided if it was done right my child has now lost a tooth.

Frequently Asked Questions About Smiles for Families Dental Center

What are the regular business hours of Smiles for Families Dental Center in Arlington Heights?

Smiles for Families Dental Center is open Monday through Thursday from 8:00 AM to 5:00 PM, Friday from 8:00 AM to 1:00 PM, and one Saturday a month from 8:00 AM to 2:00 PM by appointment.

Does Smiles for Families Dental Center offer emergency dental care?

Yes, Smiles for Families Dental Center continues to support patients needing emergency dental care. You should call to schedule an appointment for emergencies.