DentistPediatric DentistryOrthodonticsOral SurgeryCosmetic DentistryTeeth Whitening Service
We are open and treating patients needing general dentistry services, oral surgery and orthodontics care. We will also continue to support those needing emergency dental care. Call us to schedule your appointment today.
Many customers praised the staff for being friendly, compassionate, and professional, especially with children.
Communication Issues
Several reviews highlighted poor communication regarding appointments, insurance, and treatment plans, leading to frustration among patients.
Mixed Surgical Experiences
While some patients had positive experiences with surgeries and extractions, others reported negligence and unprofessional behavior from the oral surgeon.
Child-Friendly Environment
The practice is noted for being particularly accommodating and gentle with children, making dental visits less stressful for young patients.
Concerns Over Billing Practices
Multiple reviews expressed dissatisfaction with unexpected charges and perceived attempts to mislead patients regarding costs.
MC
Matt Chludzinski
Nov 6, 2025
5.0
Super nice staff and super patient!
VD
Viviana DeCola
Nov 4, 2025
5.0
I came as a new patient with my children to this place a few months back AND I must say, I couldn't be happier ☺️ we were treated amazingly wonderful from the initial appointment setting to the our first visit ❤️ and continued service. Everyone from receptionist to our fabulous dentist Dr. Hani Zeno have been nothing less than absolutely amazing, professional, very kind and attentive to our needs and for someone who panics with needles ...I have not felt pain once when I've been taken care of. I've had a Deep cleaning and root canal done so far its been best experience EVER! My kids cleanings and some cavity fillings! Their pediatric location is also amazing! My kids felt so comfortable no panic momenta at all! So worth staying with.
We found our forever home right here. 🥰
Thank you all for treating us like family. Truly makes a difference. 🙏
AK
Ali Kaplan
Oct 30, 2025
5.0
I was nervous about extractions with only novacaine..it was a great experience!! My mom who was in the waiting room figured everything was ok since she didn't hear any screaming!! Dr.Alejandro was so kind!
KB
Kalmira Beisheeva
Oct 23, 2025
5.0
Мы очень довольны,рекомендую всем эту стоматологию,детям почистили зубы ,очень хорошо отнеслись,всем рекомендую
LL
Lizzy
Oct 13, 2025
1.0
The oral surgeon at this facility is awful.
I came in for a consultation regarding my wisdom teeth extraction and he was the most dismissive person I have ever had the displeasure of meeting.
Firstly, he didn't even step foot into the room to speak with me. He stayed leaned up against the doorframe the entire time. He was snippy and obviously more concerned with going home for the evening than answering my questions and addressing any concerns. He only spoke to me for a total of 6 minutes.
Second, I informed him that I was experiencing intense pain (visibly swollen cheeks and jaw, difficulty opening my mouth fully). I also had bad breath and one of teeth was cracked. He
brushed it all off as "typical impacted wisdom teeth discomfort". That is not typical.
Third, I had been to the ER not long before my visit because the pain was so terrible. I made it clear to him that happened and that my pain was not only a 9/10 but also getting worse by the day and he did not care. He just prescribed ibuprofen and acetaminophen even though I told him that those prescriptions did not work before (was prescribed them by a different dentist before him).
Fourth, I needed to be seen earlier than the 2 month appointment time. There was no way there wasn't an infection in my mouth at that point so the teeth being removed sooner rather than later was a must. I asked reception to put me on a cancellation list and they said they would. I called back in a week to see if any cancellations had been made and they said yes. I asked why they didn't call me and they said I was never put on their cancellation list. Reception also gave me the run around with my insurance.
Fed up, I went to Aspen Dental where my situation was actually taken seriously. It was discovered that I, indeed, had an infection and an abscess forming so my surgery was promptly scheduled for the next day. The surgeon there was shocked by the previous surgeon's behavior. I had to pay out of pocket at Aspen but it was worth it.
The oral surgeon at AFD seems to assume that all of his wisdom teeth patients over exaggerate about their discomfort. I am aware that impacted wisdom teeth is painful no matter who you are and that acetaminophen /ibuprofen prescriptions help most but to blatantly dismiss a patient like he did to me even though my case was obviously severe is downright unacceptable and unprofessional... I certainly didn't expect to be prescribed a narcotic or anything but perhaps I could have gotten the antibiotic(s) I needed had he actually listened to me.
Don't waste your time getting your wisdom teeth removed here.
Frequently Asked Questions About All Family Dental and Braces
What are the general dental and orthodontics services offered at All Family Dental and Braces?
All Family Dental and Braces offers general dentistry, orthodontics, oral surgery, emergency dental care, pediatric dentistry, teeth whitening, Invisalign, dental implants, root canal therapy, and more.
What are the regular business hours for All Family Dental and Braces in Arlington Heights?
The office is open Monday to Friday from 9:00 AM to 6:00 PM, every other Tuesday by appointment, and Saturday from 8:00 AM to 2:00 PM. Sunday is closed. Monday hours may vary, so calling ahead is advised.
How can I schedule an appointment at All Family Dental and Braces?
You can schedule an appointment by calling their local phone number at +1 847-250-2602 or by visiting their website at https://www.dentalandbraces.com/location/arlington-heights/.
Does All Family Dental and Braces accept insurance and offer affordable orthodontic options?
Yes, they accept various insurance plans including Medicaid and Blue Cross Blue Shield. They also offer affordable braces and Invisalign with financing options available.
What emergency dental care services are available at All Family Dental and Braces?
They provide emergency dental care services including treatment for dental pain, infections, and urgent oral surgery.
Where is All Family Dental and Braces located in Arlington Heights?
They are located at 1044 W. Rand Road, Arlington Heights, IL 60004, United States.
Are there nearby dining options close to All Family Dental and Braces?
Yes, Subway sandwich shop is nearby, so patients and families can grab a quick meal before or after their appointments.
What nearby educational centers are close to All Family Dental and Braces for families with children?
Nearby educational centers include Eye Level Learning Center and Little Learners Educational Center, making it convenient for families to manage dental visits alongside their children's learning activities.
Are there any nearby health and medical facilities around All Family Dental and Braces?
Yes, several medical doctors and specialists like obstetricians, dermatologists, and neurologists, as well as hospitals like the Ideal Lifestyle Center and Greater Northwest Medical Group, are nearby.
What should I know about the COVID-19 safety and appointment scheduling at All Family Dental and Braces?
They are open and actively scheduling new and current patients for preventive care and emergency dental services. Appointments on certain days like Mondays and alternate Tuesdays require calling ahead to confirm hours and availability.