LensCrafters

4.8
224 reviews

About

OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
1551 Valley West Dr, West Des Moines, IA
50266-1108, United States

Hours

Reviews

4.8
224 reviews
5 stars
204
4 stars
10
3 stars
0
2 stars
0
1 star
10

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff members are consistently described as friendly, helpful, and knowledgeable, providing excellent customer service throughout the purchasing process.

Expertise

Customers praised the staff's expertise in eyewear selection and adjustments, with many highlighting specific employees for their professionalism and thorough explanations.

Quick Service

Many reviews noted the efficient service, with glasses being ready quickly and adjustments made promptly.

Positive Atmosphere

The store environment is described as welcoming and pleasant, contributing to a positive shopping experience.

Product Quality

Customers expressed satisfaction with the quality of the eyewear and the variety of options available.
  • BH
    Beth Henderson
    Oct 25, 2025
    5.0
    Todd Brown was friendly and did an excellent job. Tyler was very helpful in picking out glasses and prescription sunglasses! Highly recommend!
  • TL
    Todd Lee
    Oct 20, 2025
    5.0
    Tracey and Stephanie were fantastic! Would highly recommend. Took the time to understand my needs and expectations.
  • JC
    John Clark
    Oct 18, 2025
    5.0
    Stephanie is amazing. Great customer service and extremely helpful. She is a diamond in the rough.
  • PH
    Paul Hyatt
    Sep 25, 2025
    5.0
    You need glasses? Get them here. Amy and Ian gave me the best experience and got me a good deal. 🔥 Also need to shout out the optometrist office. Dr. Brown was the best eye doctor I've been to. They've got a clean set up here.
  • MK
    Michelle Kuhlman
    Sep 20, 2025
    5.0
    Tyler at LensCrafters was very helpful. He is knowledgeable about his job

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.