LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Staff members are consistently described as friendly, helpful, and knowledgeable, providing excellent customer service throughout the purchasing process.
Expertise
Customers praised the staff's expertise in eyewear selection and adjustments, with many highlighting specific employees for their professionalism and thorough explanations.
Quick Service
Many reviews noted the efficient service, with glasses being ready quickly and adjustments made promptly.
Positive Atmosphere
The store environment is described as welcoming and pleasant, contributing to a positive shopping experience.
Product Quality
Customers expressed satisfaction with the quality of the eyewear and the variety of options available.
BH
Beth Henderson
Oct 25, 2025
5.0
Todd Brown was friendly and did an excellent job. Tyler was very helpful in picking out glasses and prescription sunglasses! Highly recommend!
TL
Todd Lee
Oct 20, 2025
5.0
Tracey and Stephanie were fantastic! Would highly recommend. Took the time to understand my needs and expectations.
JC
John Clark
Oct 18, 2025
5.0
Stephanie is amazing. Great customer service and extremely helpful. She is a diamond in the rough.
PH
Paul Hyatt
Sep 25, 2025
5.0
You need glasses? Get them here. Amy and Ian gave me the best experience and got me a good deal. 🔥
Also need to shout out the optometrist office. Dr. Brown was the best eye doctor I've been to. They've got a clean set up here.
MK
Michelle Kuhlman
Sep 20, 2025
5.0
Tyler at LensCrafters was very helpful. He is knowledgeable about his job
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters at 1551 Valley West Dr offer?
LensCrafters provides comprehensive eye exams, premium lens solutions including Transitions® and Blue-violet light filtering lenses, prescription wearable technology, and a wide range of designer eyewear brands.
Which vision insurance plans are accepted at LensCrafters in West Des Moines?
Most vision insurance plans are accepted, including EyeMed, Aetna, Humana, United Healthcare Vision, and Davis Vision by Versant Health, among others.
What are the store hours for LensCrafters at Valley West Mall?
The store is open Monday through Friday from 9:00 AM to 7:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 12:00 PM to 5:00 PM.
How can I schedule an eye exam at LensCrafters West Des Moines?
You can schedule an eye exam online at their appointment page: https://www.lenscrafters.com/ScheduleExamView?catalogId=11651&clearExams=1&langId=-1&storeNumber=0628&storeId=10851
Does LensCrafters offer in-store pickup for eyewear?
Yes, LensCrafters provides in-store pickup services for your eyewear orders.
What brands of eyewear are available at LensCrafters in Valley West Mall?
They offer designer brands including Brooks Brothers, Bulgari, Burberry, Coach, Dolce & Gabbana, Giorgio Armani, Michael Kors, Oakley, Prada, Ray-Ban, Tiffany & Co., Versace, and more.
Where is LensCrafters located in West Des Moines?
LensCrafters is located at 1551 Valley West Drive, Suite 242, inside Valley West Mall in West Des Moines, IA 50266-1108.
What are some nearby dining options close to LensCrafters at Valley West Mall?
Nearby dining options include Mad Torta and Burgers, Noodles and Company, Maid-Rite, SMS - Pages - No.62341 deli, Panda Express, Orange Julius, and Sbarro for pizza.
What nearby stores can I visit along with LensCrafters at Valley West Mall?
Nearby stores include Fit to Be Tied, Belts and Sunglasses, Aéropostale, Von Maur department store, Banana Republic, Halberstadt's Mens Clothier, Halberstadts Outlet, CJ Banks, Pro Image, and Darling Kids.
Are there other eyewear or optometry options near LensCrafters at Valley West Mall?
Yes, Pearle Vision is another eyewear and optometry provider located nearby, as well as Belts and Sunglasses store for eyewear accessories.