Business Details
About
Cosmetic DentistryDental HygienistDentist
Welcome to Plaza Dental Group in West Des Moines, IA, where your smile takes center stage. Our team of dedicated dentists includes Dr. Jay Jensen, Dr. Debbie Dietrich and Dr. Colin Odland. At Plaza Dental Group, we offer complete dental services for all ages, catering to your unique oral health needs. Here are some of the services we provide include: Dental Implants, Clear Aligners, Cosmetic Dentistry, Smile Makeovers, Dental Veneers, Crowns and Bridges plus much more.
Location
Hours
Reviews
4.7
492 reviews
5 stars
432
4 stars
16
3 stars6
2 stars
9
1 star
29
What are people saying?
AI-generated from recent customer reviews
Staff Professionalism
Customers consistently praised the friendly, professional, and caring nature of the staff, highlighting their ability to make patients feel comfortable.
Quality of Care
Many reviews noted the high quality of dental work, with specific mentions of successful procedures and positive outcomes.
Atmosphere
The new office location and overall atmosphere received positive feedback, with many customers appreciating the welcoming and pleasant environment.
Customer Service Issues
Some customers reported negative experiences related to billing, communication, and follow-up care, indicating a need for improvement in these areas.
Mixed Experiences with Procedures
While many patients had positive experiences, there were several complaints regarding specific procedures, particularly related to implants and unexpected charges.
- CWChloe WinfredJan 6, 20265.0Great experience here, they did an xray to check what’s wrong and figured it out right away. They were very understanding and explained everything clearly and I had no anxiety here at all.
- ASAngie SDec 29, 20251.0I have been going to Plaza Dentist for years despite the turnover. I recently received a paper in the mail saying I can no longer be a patient without any explanation. I have always paid up front for every visit which has never been cheap. They no longer accept Delta Delta so you must pay upfront. Lacey has always been my hygienist and she is great! However when I was supposed to have a cap put on and my blood pressure went way high after the meds they gave me. The DR wanted me to try and do the procedure with a high bp and I refused and went to the ER instead. So maybe that is why. Regardless I am always going to look out for my own safety and you think that is what they would want also..So if that is the case. I am glad I am no longer a patient. If this is how they are treating people, I dont see how they will stay in business for long!
- JLJenessa LockNov 20, 20255.0Love this place!! Super nice front staff. Lacey is an amazing hygienist . Just got my teeth whitened for the first time and my husband was impressed with the results
- JSJenna SchisselOct 18, 20255.0Friendly service and highly competent dental work.
- RPRandy PetersenOct 8, 20255.0Staff was great, funny. Nothing but smiles from the staff. Ladies at the front desk were friendly. My teeth are happy!
Frequently Asked Questions About Plaza Dental Group
What dental services does Plaza Dental Group offer?
Plaza Dental Group offers comprehensive dental services including Dental Implants, Clear Aligners, Cosmetic Dentistry, Smile Makeovers, Veneers, Crowns and Bridges, and more, suitable for all ages.
Who are the dentists at Plaza Dental Group?
Plaza Dental Group's dedicated dentists include Dr. Jay Jensen, Dr. Debbie Dietrich, and Dr. Colin Odland.
Where is Plaza Dental Group located?
Plaza Dental Group is located at 14111 Douglas Pkwy Suite 103, Urbandale, IA 50323, United States.
What are the business hours of Plaza Dental Group?
The clinic is open Monday through Wednesday from 8:00 AM to 4:00 PM, Thursday from 8:00 AM to 3:00 PM, and Friday from 8:00 AM to 12:00 PM. It is closed on Saturdays and Sundays.
How can I make an appointment with Plaza Dental Group?
You can make an appointment by calling +1 515-224-5999 or emailing appointments@dmsmiles.com.
Does Plaza Dental Group provide emergency dental services?
Yes, Plaza Dental Group offers emergency dental care among its services.
What nearby childcare options are available when visiting Plaza Dental Group?
Kiddie Academy of Urbandale, a local day care and preschool, is nearby, which can be convenient for families visiting Plaza Dental Group.
Are there any nearby convenience stores or gas stations to Plaza Dental Group?
Yes, Fast&Fresh gas station and Hy-Vee Fast & Fresh convenience store are close by, helpful for quick errands before or after your dental appointment.
What nearby community or recreational places can I visit near Plaza Dental Group?
You can visit Des Moines Christian Schools Football Field for local sports events or Summitcreek Church for community activities close to Plaza Dental Group.
Can I find other dental or health services near Plaza Dental Group?
Yes, Iowa Holistic Dentistry, another dental practice, is located nearby if you want additional dental or health-related services.