Business Details
About
Occupational MedicineUrgent CareMedical ClinicPhysical TherapyConcentra Urgent Care
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.
Location
Hours
Reviews
4.4
660 reviews
5 stars
500
4 stars
65
3 stars
26
2 stars
20
1 star
49
What are people saying?
AI-generated from recent customer reviews
Staff Professionalism
Customers consistently praised the staff for being friendly, professional, and helpful throughout their visits.
Efficiency
Many reviews highlighted the quick service and minimal wait times, with several customers noting they were in and out in under 30 minutes.
Customer Experience
Overall, customers reported positive experiences, feeling cared for and appreciated by the staff, which contributed to a welcoming atmosphere.
Wait Times
Some customers expressed frustration with longer wait times, particularly during busy periods, indicating a need for improved management during peak hours.
- CRConnie Ross1 day ago5.0They are all so nice and professional and the place is clean. Dr. Ford is great! Happy I went here and will continue to come back for my DOT physicals 🙂
- TPTyric Peterson1 day ago5.0Good quick and easy a little bit bad in customer service but over all easy
- LBLuanne Brendlinger1 day ago5.0Very courteous, as they quickly and efficiently move through the clients in the waiting room.
- MBMiguel BravoJan 5, 20265.0The staff was very friendly and attentive, the service was courteous and the waiting time was short. I was satisfied with the tests that were performed and the medical treatment recommended.
- AMAngela MickensJan 5, 20265.0The staff was pleasant and efficient. I was able to complete my appointment within 45min.
Frequently Asked Questions About Concentra Urgent Care
What are the operating hours of Concentra Urgent Care in Urbandale, IA?
Concentra Urgent Care is open Monday through Friday from 8:00 AM to 5:00 PM. It is closed on Saturdays and Sundays.
What types of occupational health services does Concentra Urgent Care provide?
They provide injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs for employees.
Does Concentra Urgent Care accept insurance and other payment methods?
Yes, they accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Where is Concentra Urgent Care located?
It is located at 11144 Aurora Avenue, Urbandale, IA 50322, US.
Is Concentra Urgent Care open during holidays?
They are closed on Thanksgiving (Nov 27, 2025), Christmas (Dec 25, 2025), and New Year's Day (Jan 1, 2026). On Christmas Eve (Dec 24, 2025), they are open from 8:00 AM to 3:00 PM.
What professional association is Concentra Urgent Care affiliated with?
Concentra Urgent Care is associated with the Urgent Care Association of America.
What languages are spoken at Concentra Urgent Care?
English is spoken at this location.
What nearby healthcare services can customers visit in addition to Concentra Urgent Care?
Nearby healthcare services include Safenetrx Pharmacy, Labcorp laboratory testing, and The Community Supports Network, Inc., offering additional medical and support services.
Are there any notable nearby educational institutions close to Concentra Urgent Care?
Yes, the Urbandale Community School District is nearby, which can be convenient for families visiting the clinic.
What recreational or business parks are near Concentra Urgent Care for visitors interested in local amenities?
Aurora Business Park is located nearby, which hosts various events and business activities that visitors might explore before or after their appointment.