Business Details
About
Occupational MedicineUrgent CareMedical ClinicPhysical Therapy
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.
Location
Hours
Reviews
4.4
642 reviews
5 stars
482
4 stars
65
3 stars
26
2 stars
20
1 star
49
What are people saying?
AI-generated from recent customer reviews
Staff Friendliness
The majority of customers praised the staff for being friendly, polite, and professional throughout their visits.
Efficiency
Many reviews highlighted the quick service and minimal wait times, with several customers noting they were in and out in a short period.
Mixed Wait Times
While many experienced quick service, some customers reported longer wait times, particularly during busy periods or when appointments were scheduled.
Professionalism
Customers appreciated the professionalism of the medical staff, with many noting their attentiveness and thoroughness during examinations.
Facility Issues
A few reviews mentioned concerns about the cleanliness and condition of the facility, suggesting it could benefit from updates.
- EDErmin DindicNov 17, 20255.0True professionals as well the world quality personell whom approach a patients with the respect and true care. Thank you
- NHNathan HulettNov 17, 20254.0Was seen quickly. Lady was very polite. No complaints
- MRMarcus RobinsonNov 17, 20253.0People there were very nice and accurate
- JSJennifer SchoffNov 10, 20255.0I had tried 5 times to receive my treatment, no fault of Concentra, and the ladies made me feel like a friend every time!!
- APAleza PetrusOct 20, 20252.0I waited up to 30 minutes after I was told that only 1 person was in front of me and 4 different people went back to have their urinalysis or physical. I had told them I needed to go to the bathroom and I had to hold it in until I was called. I was not happy.
Frequently Asked Questions About Concentra Urgent Care
What are the operating hours of Concentra Urgent Care in Urbandale, IA?
Concentra Urgent Care is open Monday through Friday from 8:00 AM to 5:00 PM. It is closed on Saturdays and Sundays.
What types of occupational health services does Concentra Urgent Care provide?
They provide injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs for employees.
Does Concentra Urgent Care accept insurance and other payment methods?
Yes, they accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Where is Concentra Urgent Care located?
It is located at 11144 Aurora Avenue, Urbandale, IA 50322, US.
Is Concentra Urgent Care open during holidays?
They are closed on Thanksgiving (Nov 27, 2025), Christmas (Dec 25, 2025), and New Year's Day (Jan 1, 2026). On Christmas Eve (Dec 24, 2025), they are open from 8:00 AM to 3:00 PM.
What professional association is Concentra Urgent Care affiliated with?
Concentra Urgent Care is associated with the Urgent Care Association of America.
What languages are spoken at Concentra Urgent Care?
English is spoken at this location.
What nearby healthcare services can customers visit in addition to Concentra Urgent Care?
Nearby healthcare services include Safenetrx Pharmacy, Labcorp laboratory testing, and The Community Supports Network, Inc., offering additional medical and support services.
Are there any notable nearby educational institutions close to Concentra Urgent Care?
Yes, the Urbandale Community School District is nearby, which can be convenient for families visiting the clinic.
What recreational or business parks are near Concentra Urgent Care for visitors interested in local amenities?
Aurora Business Park is located nearby, which hosts various events and business activities that visitors might explore before or after their appointment.