Planned Parenthood - Des Moines – Susan Knapp Health Center

3.6
40 reviews

About

Reproductive Health ClinicAbortion Clinic
Visit the Planned Parenthood health center in Des Moines, IA for emergency contraception (morning after pill), abortion, pregnancy testing, STD treatment, birth control, and sexual and reproductive health care.

Location

Planned Parenthood - Des Moines – Susan Knapp Health Center
2304 University Avenue, Des Moines, IA
50311, United States

Hours

Reviews

3.6
40 reviews
5 stars
24
4 stars
0
3 stars
2
2 stars
3
1 star
11
  • QQ
    queen qahook
    Aug 30, 2025
    1.0
    i only walked in to ask if my insurance was accepted & got told i should call my insurance & go to who they recommend(: so i left. front desk was very rude.
  • SS
    Sydni
    Aug 18, 2025
    1.0
    Trying to schedule an appointment has the same odds as winning the lottery. The phone NEVER gets answered. I gave up after 5HOURS AND 41MINUTES and the whole time it said my wait time was 2 minutes. I see why STDS are so rampant. I blame, wholesomely, Planned Parenthood, for being so shitty with scheduling. Basically you can only get on the schedule for an abortion. Anything else is worse than pulling teeth.
  • BB
    Bella Bruesch
    Jul 10, 2025
    5.0
    Ive always been a huge supporter of planned parenthood and my experience here has further cemented that. I have had many complications with my iud due to a botched insertion and was desperate for answers. Urgent care didn't give me any help and every gynecologist in the surrounding area turned me away due to having my iud inserted out of state. I definitely have some previous medical trauma so I was very apprehensive and honestly terrified to get my iud removed. As soon as I met my nurse my mind was instantly put at ease a bit. She was incredibly kind and had a great sense of humor. My doctor was also amazing. She explained everything she was doing and helped me remain as calm as I could. When we ran into some complications she allowed another doctor to help rather than causing more pain and discomfort than necessary. I felt incredibly safe and more importantly, heard. My concerns were answered in a way that ive never experienced before and I truly couldn't have imagined going through this situation anywhere else. I ❤️ planned parenthood
  • QH
    Q H
    Jun 29, 2025
    2.0
    I got the meds I needed so 2 stars. They asked about my preferred name verbally and on paper then proceeded to deadname me anyways with a pride flag behind them. Asked to have my gf present during the exam. They said first triage then she can come back. That is ok and has a purpose but after they refused to bring her back and lied that I told them I didn't want her back. Room was properly stocked causing the doctor to have leave the exam multiple times to get tools. She was nice but I just hate when companies claim to be lgbt friendly and progressive but actually aren't.
  • SN
    Shianne Nickell
    Jun 23, 2025
    2.0
    Whats the point in making a appointment if they are not going to get you in at that time is almost 2:15 and my appointment was for 1:45 dont make so.eone make a appointment just to tell them they go by order with provider I was told to be here at 1:45 I go there at 1:35 so 10 min early and I'm still waiting to be seen at 2:15 and my appointment was for 1:45 if we are 10 min late we have to reschedule but we make an appointment and damn near 30 min later I'm still waiting

Frequently Asked Questions About Planned Parenthood - Des Moines – Susan Knapp Health Center

What services are offered at Planned Parenthood - Des Moines – Susan Knapp Health Center?

The health center provides emergency contraception, abortion, pregnancy testing, STD treatment, birth control, and sexual and reproductive health care.

What are the opening hours of Planned Parenthood - Des Moines – Susan Knapp Health Center?

It is open Monday to Friday from 9:00 AM to 7:00 PM, and on Saturday from 9:00 AM to 5:00 PM. It is closed on Sundays and certain holidays.