Business Details
About
Occupational MedicineUrgent CareMedical ClinicPhysical Therapy
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.
Details
- RestroomNot available
- Wheelchair accessible restroomNot available
Location
Hours
Reviews
4.0
942 reviews
5 stars
582
4 stars
118
3 stars
57
2 stars
39
1 star
146
What are people saying?
AI-generated from recent customer reviews
Wait Times
Customers frequently reported long wait times, often exceeding an hour, even with appointments.
Staff Professionalism
While many reviews praised the friendliness and helpfulness of the staff, there were also complaints about unprofessional behavior from some doctors.
Service Efficiency
Several customers noted that the service was quick and efficient once they were seen, but the overall experience was marred by the lengthy wait.
Customer Experience
Overall, customer experiences varied widely, with some expressing satisfaction and others feeling frustrated by the service and care received.
Communication Issues
Customers experienced difficulties with communication, particularly regarding appointment scheduling and follow-up care.
- KNKelly Northern6 days ago3.0The wait was over an hour and several got called back before me; but once I got back to see the practitioner it was a good experience. The gal had a little trouble with labs, but other than that, not a terrible experience.
- NZNatacha ZozioNov 10, 20255.0Jenna provided excellent care. She was professional, compassionate, and attentive to my needs.
- BHbrittany hruskaNov 6, 20255.0Super friendly staff, efficient, knowledgeable, skilled, and definitely made me laugh with their amazing humor!
- AAAlexNov 5, 20251.0still there a color guy doctor? I take my DOT medical certificate before but when I saw he started to touch my ball I stopped to go there if anyone know let me know to start going again
- LWLaura WhitsonNov 3, 20251.0I made an appointment for 1145. Waited till 115 and had to ask someone why I wasn't seen yet
Frequently Asked Questions About Concentra Urgent Care
What are the operating hours of Concentra Urgent Care in Des Moines?
Concentra Urgent Care is open Monday through Friday from 8:00 AM to 5:00 PM and closed on Saturdays and Sundays.
What types of services does Concentra Urgent Care provide?
They provide occupational health services including injury care, physical and occupational therapy, drug testing, physical exams, urgent care, travel health, and preventive wellness programs.
Where is Concentra Urgent Care located?
Concentra Urgent Care is located at 2100 Dixon Street, Ste. E, Des Moines, IA 50316, USA.
Which payment methods are accepted at Concentra Urgent Care?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa as payment options.
Is Concentra Urgent Care wheelchair accessible?
According to available data, Concentra Urgent Care does not have wheelchair accessible restrooms.
How can employers set up accounts or consult for workers' compensation injury at Concentra Urgent Care?
Employers can set up an account or get workers' comp injury consultation through the link provided on their featured message online.
What nearby grocery store can I visit before or after my appointment at Concentra Urgent Care?
Dallas Fresh Produce, a supermarket and grocery store, is located near Concentra Urgent Care and is convenient for quick grocery shopping before or after your visit.
Are there any fitness or martial arts clubs near Concentra Urgent Care?
Yes, Pinnacle Jiu-Jitsu, a martial arts club and gym, is located near Concentra Urgent Care, which could be a great option for fitness enthusiasts.
What community or religious organizations are close to Concentra Urgent Care?
Addicted For Christ Fellowship, a community service and religious organization, is located nearby, providing local support and activities.
How can I contact Concentra Urgent Care for urgent needs or appointments?
You can reach Concentra Urgent Care at their main phone number +1 515-265-1020 or visit their website for more information and appointment scheduling.