Concentra Urgent Care

4.2
1746 reviews

About

Occupational MedicineUrgent CareMedical ClinicPhysical TherapyConcentra Urgent Care
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.

Details

  • RestroomNot available
  • Wheelchair accessible restroomAvailable

Location

Concentra Urgent Care
545 Ohohia Street, Honolulu, HI
96819, United States

Hours

Reviews

4.2
1,746 reviews
5 stars
1,159
4 stars
225
3 stars
107
2 stars
65
1 star
190

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Customers consistently praised the staff for being friendly, professional, and helpful throughout their visits.

Wait Times

Many reviews highlighted long wait times, often exceeding expectations, which negatively impacted the overall experience.

Service Efficiency

While some customers experienced quick service, others noted inefficiencies and disorganization that led to delays.

Facility Cleanliness

The facility was frequently described as clean and well-organized, contributing positively to customer satisfaction.
  • MT
    Mitchell Thomas-Garcia
    1 day ago
    5.0
    The location was clean, and the air conditioning was on point. The nurse doing the reception was great. Perfect pitch in voice to where hearing what she was saying had no problems. The nurse doing the procedure was amazing, gorgeous, kind, caring, thoughtful and funny. Also perfect voice pitch and she made the procedure seem quick, easy and an overall great experience.
  • AH
    Alyssa Hollis
    1 day ago
    1.0
    I really think the name of this business needs to be changed since apparently they don’t offer urgent care… I walked in and told them my concern and got a reply “oh we only offer urgent care sometimes” 😅.
  • JC
    Juliana “BigIslandGirl808” Cruz
    Jan 5, 2026
    4.0
    I went in recently for a pre-employment drug test and the staff and the desk was attentive & helpful. The only reason I did not give 5 stars was because while I was in the middle of being helped, the doctor on duty came up to the medical clerk, plopped a file in front of her and started telling her what she needed to do for that patient's chart. He could clearly see that she was helping me but I guess his needs were more important than mine. He didn't acknowledge me with a simple "excuse me" or even "hello, she'll be right back with you". It was kind of rude...
  • YN
    Yoshiki Nonaka
    Jan 5, 2026
    5.0
    Concentra was amazing! From the initial phone call to see if I can come in early to the actual walk in the office was extremely helpful and fast! Also, parking was no issue!
  • NB
    Napualani Broad
    Dec 22, 2025
    5.0
    Got in early like the 1st person. Lol and got checked in real quick. From start to finish smooth sailing and workers was awesome..

Frequently Asked Questions About Concentra Urgent Care

What services does Concentra Urgent Care provide?

Concentra Urgent Care offers occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.

Where is Concentra Urgent Care located?

The clinic is located at 545 Ohohia Street, Honolulu, HI 96819, USA.