Business Details
About
Occupational MedicineUrgent CareMedical ClinicPhysical Therapy
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.
Details
- RestroomNot available
- Wheelchair accessible restroomAvailable
Location
Hours
Reviews
4.2
1,718 reviews
5 stars
1,135
4 stars
224
3 stars
107
2 stars
66
1 star
186
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Overall, customers praised the staff for being friendly, professional, and helpful, although some reported instances of rudeness.
Wait Times
Many customers expressed frustration with long wait times, often exceeding two hours, which negatively impacted their experience.
Organization
While some reviews noted the facility was organized and efficient, others highlighted poor communication and scheduling issues that led to confusion and delays.
Cleanliness
The facility was generally described as clean, but there were isolated complaints about specific areas being unsanitary.
Customer Service
Customer service received mixed reviews; while many appreciated the staff's friendliness, others reported a lack of urgency and poor communication.
- STShantel Tatis-SugawaNov 17, 20251.0If you can get an appointment at CVs/longs! Go there. If you got a lot of time to kill/waste come here! Got there at 12ish didn’t leave until 3ish.
- AMAdam MullinsNov 17, 20255.0The staff was very polite and courteous. Respectfully, granted my request. As with any Emergency Room, the wait times, were as expected.
- BHBrent HoltNov 10, 20255.0It was a bit of a wait as it was Friday and very busy. The staff provided excellent service. Very friendly and helpful.
- HBHailey BarnesNov 10, 20251.0Waited four hours for a respirator fit test. This is even with an appointment. If you go here expect to wait over 3 hours for any type of service. I’d give them 0 stars if u could.
- KSKelly SummersNov 3, 20255.0The service was very fast and everyone was so kind! I went for a screening for work and had my son who is a toddler with me. The ladies were so good with him while I had to take my test. I was in and out within about 20 minutes!
Frequently Asked Questions About Concentra Urgent Care
What services does Concentra Urgent Care provide?
Concentra Urgent Care offers occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.
Where is Concentra Urgent Care located?
The clinic is located at 545 Ohohia Street, Honolulu, HI 96819, USA.
What are the operating hours of Concentra Urgent Care?
Concentra Urgent Care is open Monday through Friday from 7:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
Is Concentra Urgent Care affiliated with any professional associations?
Yes, Concentra Urgent Care is affiliated with the Urgent Care Association of America.
Which payment options are accepted at Concentra Urgent Care?
The clinic accepts American Express, Cash, Check, Discover, Mastercard, and Visa payments.
Does Concentra Urgent Care have wheelchair-accessible restrooms?
Yes, the facility has wheelchair-accessible restrooms but does not have standard restrooms.
What languages are spoken at Concentra Urgent Care?
English is the primary language spoken at Concentra Urgent Care.
Are there any car rental services near Concentra Urgent Care?
Yes, nearby car rental options include Enterprise Rent-A-Car and Alamo, which can help customers arrange transportation to and from the clinic.
What dining options are available near Concentra Urgent Care?
Nearby dining options include Mitch's Fish Market & Sushi Bar, Jets Local Fast Food, Driver's Diner, and Ihop N Nimitz Hwy, convenient for grabbing a meal before or after your visit.
Are there any health-related facilities near Concentra Urgent Care?
Yes, Kaiser Permanence hospital is located nearby, offering additional health and insurance services for your convenience.