UFC GYM Hilo

3.4
87 reviews

About

GymBoxing GymFitness ClassesFitness CenterWeight Training CenterMartial Arts SchoolPersonal TrainerYoga StudioCycling Studio
Start your journey with the club right for you and your goals. Set yourself up for success with a supportive community and a fitness facility that offers the amenities and knowledge you need to become your best. UFC GYM is the ultimate MMA-inspired fitness experience. Unlock your potential and elevate your performance in a highly-energized and supportive environment. Take advantage of the opportunity to roll on the Brazilian Jiu-Jitsu mats and hit the bags in a large bag room. Beat the boredom with access to numerous fitness classes, specialty equipment, weight and cardio rooms, and more. We are more than a club, we are a community. Each club reflects its members and a commitment to living through experiences. We Train Different together.

Details

  • Onsite servicesAvailable
  • Wheelchair accessible entranceAvailable

Location

UFC GYM Hilo
777 Kinoole St, Hilo, HI
96720, United States

Hours

Reviews

3.4
87 reviews
5 stars
39
4 stars
14
3 stars
3
2 stars
9
1 star
22
  • AG
    arlette garcia
    Jan 4, 2026
    1.0
    gym culture so mean. people that go here are bullies.
  • LJ
    laura john
    Dec 28, 2025
    1.0
    I don't know who put Chris the manager in charge! he is probably the worst gym manager I have seen. 0 customer service skills with members. all these negative reviews proof that he needs to be out!
  • JY
    Jennifer Yencha
    Dec 15, 2025
    1.0
    Horrible policy! I signed up for month to month membership as I am a travel nurse and was only going to be in Hilo for 2 months. They charged me an anual fee and will not refund me even though I was not made aware talking to the sales associates multiple times (at sign up and cancellation). Also they have a 21 days prior cancellation fee (which I was only made aware of at cancellation) I was late on but was aware I would pay for an extra month I would not be attending the gym NOT THE YEARLY FEE. I did like this gym but very disappointed how the manager and sales associate handled this and for the lack of information given and not making it right. Please be informed before signing if you are a contracted worker. Also they will say that it is in the signed contract but the information was NEVER verbally mentioned. I feel scammed.
  • ST
    Spencer Teerlink
    Nov 21, 2025
    1.0
    My experience was great.....until I moved and tried to cancel. Fair warning, canceling is a nightmare! I canceled in person three times! They still charged me after and said they had no notes in the system of me canceling. Sounds like they need to train their representatives on how to process cancelations. They said to call back for a manager for a refund and I could never reach one no matter how many times I called. Absolutely ridiculous and a scam if you ask me! I'd take your business elsewhere. After reading reviews, im clearly not the only one with the same problem!
  • JI
    Jennifer Illetschko
    Nov 14, 2025
    1.0
    The coaches are awesome. It's hard to use the gym equipment at most times they're open It's overcrowded. Many people sit on their phones while sitting at the equipment. I used 3 different equipment with 4-5 reps in the time it took them to do 1-2 reps on one piece. I would ask them if they were finished but they stayed there on their phones. Another issue that I had is that the coaches can record you, the minute you walk into the gym. There are no exceptions. I do not want to be recorded while working out. Taking a pic after the class is one thing but during my workout; that's a hard pass. It's in your contracts!! When I asked to cancel, they said I'd be charged another month so I can keep using it. Why would I want to use the gym when you refuse to stop recording me during my workouts? Apparently your gym needs the $80 more than I do. Keep it. They care more about recording than keeping a client. I received my Cancellation request which was electronically filled out by the UFC staff and then emailed to me. My last payment is 11/21/2025 but as of 01/21/2025, I can no longer use the gym. So why am I paying for the gym if I can't even use it? I emailed the owner about the notice. Guess who hasn't emailed me back! Update: So important that your gym doesn't respond back to emails or try to reach out to me to make it right?!? Doesn't seem that important. Goes down a star for that.

Frequently Asked Questions About UFC GYM Hilo

What are the operating hours of UFC GYM Hilo?

UFC GYM Hilo is open Monday to Friday from 4:00 AM to 10:00 PM, and on Saturday and Sunday from 6:00 AM to 8:00 PM.

Where is UFC GYM Hilo located?

UFC GYM Hilo is located at 777 Kinoole St, Hilo, HI 96720, USA.