Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.
The staff is frequently described as friendly, professional, and attentive, contributing to a positive experience for many customers.
Waiting Times
Several reviews highlight long waiting times, with some customers expressing frustration over delays that extended to several hours.
Professionalism
Many customers praised the professionalism and knowledge of the medical staff, although there were some complaints about rushed evaluations.
Facility Issues
Some reviews mention issues with organization and management, leading to dissatisfaction with the overall experience.
Mixed Experiences
While many customers had positive experiences, there are notable negative reviews regarding service quality and treatment, indicating inconsistency.
DD
Derrick Disroe
Nov 10, 2025
5.0
I was very satisfied with my visit to Concentra. The entire process, including my drug screen, was handled professionally from start to finish. The young nurse who assisted me was professional, courteous, and a pleasure to work with. Excellent service all around.
JQ
Jose Quiroz
Nov 10, 2025
5.0
The people there are nice and their own time didn’t have to wait long. I will recommend you guys.
CP
Charles Parrish
Nov 10, 2025
5.0
Excellent!!! Nurses were wonderful!!! Friendly and professional. Waiting time wasn't bad at all. Thank you
CG
Carlos Andres Guarin
Nov 6, 2025
1.0
PLEASE PLEASE NEVER CAME HERE. They spend 4 hours to get a doctor for my wife, they don’t event let us know that they doesn’t had the capacities to have 3 patients, because we was just the third. They didn’t gave us a solution. Now we’re still here and never get a response or a treatment. They gonna let you die here. And their exam rooms are uncomfortable, no chairs, no nothing. This is really bad that someone play with our health.
NS
Nathan Sherman
Nov 3, 2025
5.0
Clean, inviting, warm. Great sized sample cup that offered no obstacles for delivering my sample. The technician was more than professional and even showed me how to increase the water pressure to wash my hands. I was sad to leave. Can’t wait to return!
Frequently Asked Questions About Concentra Urgent Care
What services does Concentra Urgent Care in Norcross provide?
Concentra Urgent Care offers occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.
What are the operating hours of Concentra Urgent Care?
The clinic is open Monday through Friday from 8:00 AM to 5:00 PM and closed on weekends. It has special holiday hours on December 24th, open from 8:00 AM to 3:00 PM, and is closed on major holidays like Christmas and New Year's Day.
Where is Concentra Urgent Care located?
It is located at 6475 Jimmy Carter Blvd., Ste. 200, Norcross, GA 30071, United States.
What payment options are accepted at Concentra Urgent Care?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
What associations is Concentra Urgent Care affiliated with?
Concentra Urgent Care is affiliated with the Urgent Care Association of America.
Does Concentra Urgent Care have wheelchair accessible restrooms?
No, Concentra Urgent Care does not have wheelchair accessible restrooms according to the available information.
What should a customer know about visiting Buford Norcross Primary Care near Concentra Urgent Care?
Buford Norcross Primary Care is a nearby family practice clinic that can be convenient for customers needing primary care services in addition to occupational or urgent care services at Concentra.
Are there any entertainment options near Concentra Urgent Care?
Yes, Glow Galaxy, an amusement park and arts & entertainment center, is located nearby, offering a fun spot for visitors to enjoy before or after their appointment.
Where can customers find motorcycle or automotive services near Concentra Urgent Care?
Blue Moon Cycle, Inc., a motorcycle dealer and motorsports store, and The Shop, an automotive repair and tire dealer, are nearby and can assist customers with vehicle needs.
How can nearby retail and lighting stores benefit visitors to Concentra Urgent Care?
Customers can visit nearby stores like LEP, Led Energy Plus, and Smart LED Norcross for lighting and electronics shopping, combining their health visits with convenient retail trips.