Concentra Urgent Care

4.0
1078 reviews

About

Occupational MedicineUrgent CareMedical ClinicPhysical Therapy
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.

Details

  • RestroomNot available
  • Wheelchair accessible restroomNot available

Location

Concentra Urgent Care
6475 Jimmy Carter Blvd., Norcross, GA
30071, United States

Hours

Reviews

4.0
1,078 reviews
5 stars
717
4 stars
82
3 stars
41
2 stars
55
1 star
183

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is frequently described as friendly, professional, and attentive, contributing to a positive experience for many customers.

Waiting Times

Several reviews highlight long waiting times, with some customers expressing frustration over delays that extended to several hours.

Professionalism

Many customers praised the professionalism and knowledge of the medical staff, although there were some complaints about rushed evaluations.

Facility Issues

Some reviews mention issues with organization and management, leading to dissatisfaction with the overall experience.

Mixed Experiences

While many customers had positive experiences, there are notable negative reviews regarding service quality and treatment, indicating inconsistency.
  • DD
    Derrick Disroe
    Nov 10, 2025
    5.0
    I was very satisfied with my visit to Concentra. The entire process, including my drug screen, was handled professionally from start to finish. The young nurse who assisted me was professional, courteous, and a pleasure to work with. Excellent service all around.
  • JQ
    Jose Quiroz
    Nov 10, 2025
    5.0
    The people there are nice and their own time didn’t have to wait long. I will recommend you guys.
  • CP
    Charles Parrish
    Nov 10, 2025
    5.0
    Excellent!!! Nurses were wonderful!!! Friendly and professional. Waiting time wasn't bad at all. Thank you
  • CG
    Carlos Andres Guarin
    Nov 6, 2025
    1.0
    PLEASE PLEASE NEVER CAME HERE. They spend 4 hours to get a doctor for my wife, they don’t event let us know that they doesn’t had the capacities to have 3 patients, because we was just the third. They didn’t gave us a solution. Now we’re still here and never get a response or a treatment. They gonna let you die here. And their exam rooms are uncomfortable, no chairs, no nothing. This is really bad that someone play with our health.
  • NS
    Nathan Sherman
    Nov 3, 2025
    5.0
    Clean, inviting, warm. Great sized sample cup that offered no obstacles for delivering my sample. The technician was more than professional and even showed me how to increase the water pressure to wash my hands. I was sad to leave. Can’t wait to return!

Frequently Asked Questions About Concentra Urgent Care

What services does Concentra Urgent Care in Norcross provide?

Concentra Urgent Care offers occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.

What are the operating hours of Concentra Urgent Care?

The clinic is open Monday through Friday from 8:00 AM to 5:00 PM and closed on weekends. It has special holiday hours on December 24th, open from 8:00 AM to 3:00 PM, and is closed on major holidays like Christmas and New Year's Day.