Feedback is mixed; while some customers praised the friendly and welcoming staff, others reported poor communication and unprofessional behavior.
Appointment Management
Numerous reviews highlighted issues with appointment scheduling, including cancellations and long wait times, leading to frustration among patients.
Treatment Concerns
Several customers expressed distrust regarding treatment recommendations, citing unnecessary procedures and billing issues.
Overall Experience
While some patients had positive experiences with the dental care provided, many others reported dissatisfaction and vowed to seek care elsewhere.
AC
Ayesha Chaney
5 days ago
2.0
The worst front office ever and so unorganized. Canceled by son appointment when he arrived for his appointment after confirming the week before and gave him another appointment for the next day and then he get there and they do xrays then cancel the cleaning because they didnt get the approval from the insurance until the appointment time while doing the xrays. Then tell him that he can come back the next day for an appointment for his cleaning, so that will make 3 days in a row in the office for NOTHING, wasting gas and driving 30 miles.
EH
ESTHER HARRIS
Dec 12, 2025
5.0
Overall you get a welcoming feeling from the time you call, make the appointment until your procedure is over. Wait time is excellent and everyone is friendly.
RH
Rocky Hasty
Nov 26, 2025
1.0
This place is TERRIBLE! Terrible communication, terrible customer service. I wouldn’t refer an animal to this place much less myself or someone I know or cared for.
Canceled me for “chairs aren’t working” go up there to get my medical clearance so i can go somewhere else and guess what? there are patients there for cleanings!!! But i was told chairs weren’t working? Make that make sense. Not to say i have been in excruciating pain for almost 2 weeks, they had me scheduled for Dec 9 (3 wks out) called last week and was able to get me in on 11/26/25 but then to be cancelled. I had prepaid for my treatment and of course I can’t get a refund until the office manager is in. NEVER NEVER NEVER AGAIN! McDonough Dentist Studio
KL
Kim Lee
Nov 26, 2025
2.0
First they got meds all messed up. Never sent the pain meds. Then had to go three different times finally to be told I had another tooth that needed work. Well after not eating for a week because I was in so much pain my appointment got canceled because the chairs were not working. Then my card was over charged and they said they would put it towards my procedure that got canceled. Stayed in hold for an hour trying to get the whole situation straight .. save your time and money .
JJ
Jerry Johnson
Nov 7, 2025
5.0
Must admit that I was a bit skeptical but from beginning to end it was a complete pleasure as far as dental care goes. The doctor and tech constantly made sure I was comfortable and I have not experienced any pain at all!!!!
Would highly recommend them and want to say thanks so much for everything!
Frequently Asked Questions About McDonough Dental Studio
What are the regular business hours for McDonough Dental Studio?
The McDonough Dental Studio is open Monday from 8:00 AM to 5:00 PM, Tuesday through Thursday from 7:00 AM to 5:00 PM, and Friday from 7:00 AM to 3:00 PM. The studio is closed on Saturdays and Sundays.
Where is McDonough Dental Studio located?
It is located at 1563 Hwy 20 W Ste 1563, McDonough, GA 30253, United States.
How can I schedule an appointment at McDonough Dental Studio?
You can schedule an appointment by visiting their booking page at https://mcdonoughdentalstudio.com/mcdonough-dental-studio#book or by calling +1 678-680-4477.
Does McDonough Dental Studio have wheelchair accessible entrances?
Yes, McDonough Dental Studio has wheelchair accessible entrances to accommodate patients with mobility needs.
What kinds of dental services does McDonough Dental Studio offer?
As a dentist office and part of the North American Dental Group, McDonough Dental Studio offers general dentistry services including cleanings, exams, and other dental treatments.
What nearby places can I visit for a meal or snack after my dental appointment?
Nearby, you can enjoy delicious options at Decadent A Coffee and Dessert Bar, Tropical Smoothie Cafe, Nana's Chicken-N-Waffles, Five Guys, Del Taco, McAlister's Deli, Pie Five Pizza, and Jersey Mike's Subs, all within close proximity to the studio.
Are there any spas or beauty salons near McDonough Dental Studio?
Yes, nearby beauty and spa locations include Beauty Wax Center, Princess Nails & Spa, Suspect Nails, Posh Nail Bar McDonough, and Parlour hair salon, which provide a variety of grooming and beauty services.
Is there public transportation or easily recognizable landmarks near McDonough Dental Studio for easier access?
While specific transit stations are not listed, McDonough Dental Studio is near recognizable places such as Sears Appliance Repair and Mattress Firm which can serve as landmarks when navigating to the clinic.
What phone number should I use to contact McDonough Dental Studio?
You can contact McDonough Dental Studio by calling +1 678-680-4477 during business hours.
Does McDonough Dental Studio have an online presence where I can learn more about their services?
Yes, you can visit their website at https://mcdonoughdentalstudio.com/mcdonough-dental-studio to learn more about their services and to schedule appointments.