McDonough Dental Studio

4.6
874 reviews

About

DentistNorth American Dental Group

Details

  • Wheelchair accessible entranceAvailable

Location

McDonough Dental Studio
1563 Hwy 20 W Ste 1563, McDonough, GA
30253, United States

Hours

Reviews

4.6
874 reviews
5 stars
738
4 stars
48
3 stars
9
2 stars
19
1 star
60

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback is mixed; while some customers praised the friendly and welcoming staff, others reported poor communication and unprofessional behavior.

Appointment Management

Numerous reviews highlighted issues with appointment scheduling, including cancellations and long wait times, leading to frustration among patients.

Treatment Concerns

Several customers expressed distrust regarding treatment recommendations, citing unnecessary procedures and billing issues.

Overall Experience

While some patients had positive experiences with the dental care provided, many others reported dissatisfaction and vowed to seek care elsewhere.
  • AC
    Ayesha Chaney
    5 days ago
    2.0
    The worst front office ever and so unorganized. Canceled by son appointment when he arrived for his appointment after confirming the week before and gave him another appointment for the next day and then he get there and they do xrays then cancel the cleaning because they didnt get the approval from the insurance until the appointment time while doing the xrays. Then tell him that he can come back the next day for an appointment for his cleaning, so that will make 3 days in a row in the office for NOTHING, wasting gas and driving 30 miles.
  • EH
    ESTHER HARRIS
    Dec 12, 2025
    5.0
    Overall you get a welcoming feeling from the time you call, make the appointment until your procedure is over. Wait time is excellent and everyone is friendly.
  • RH
    Rocky Hasty
    Nov 26, 2025
    1.0
    This place is TERRIBLE! Terrible communication, terrible customer service. I wouldn’t refer an animal to this place much less myself or someone I know or cared for. Canceled me for “chairs aren’t working” go up there to get my medical clearance so i can go somewhere else and guess what? there are patients there for cleanings!!! But i was told chairs weren’t working? Make that make sense. Not to say i have been in excruciating pain for almost 2 weeks, they had me scheduled for Dec 9 (3 wks out) called last week and was able to get me in on 11/26/25 but then to be cancelled. I had prepaid for my treatment and of course I can’t get a refund until the office manager is in. NEVER NEVER NEVER AGAIN! McDonough Dentist Studio
  • KL
    Kim Lee
    Nov 26, 2025
    2.0
    First they got meds all messed up. Never sent the pain meds. Then had to go three different times finally to be told I had another tooth that needed work. Well after not eating for a week because I was in so much pain my appointment got canceled because the chairs were not working. Then my card was over charged and they said they would put it towards my procedure that got canceled. Stayed in hold for an hour trying to get the whole situation straight .. save your time and money .
  • JJ
    Jerry Johnson
    Nov 7, 2025
    5.0
    Must admit that I was a bit skeptical but from beginning to end it was a complete pleasure as far as dental care goes. The doctor and tech constantly made sure I was comfortable and I have not experienced any pain at all!!!! Would highly recommend them and want to say thanks so much for everything!

Frequently Asked Questions About McDonough Dental Studio

What are the regular business hours for McDonough Dental Studio?

The McDonough Dental Studio is open Monday from 8:00 AM to 5:00 PM, Tuesday through Thursday from 7:00 AM to 5:00 PM, and Friday from 7:00 AM to 3:00 PM. The studio is closed on Saturdays and Sundays.

Where is McDonough Dental Studio located?

It is located at 1563 Hwy 20 W Ste 1563, McDonough, GA 30253, United States.