Business Details
About
OpticianSunglasses StoreContact Lenses Supplier
Stop by for high-quality prescription glasses starting $95, plus sunglasses, progressives, contact lenses, and eye exams. Plus, meet friendly advisors and top-notch optometrists to help you find the perfect pair.
Details
- DeliveryNot available
- Requires appointmentAvailable
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.9
262 reviews
5 stars
252
4 stars0
3 stars0
2 stars1
1 star
9
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the staff for being friendly, helpful, and knowledgeable, contributing to a positive shopping experience.
Product Selection
The store offers a wide variety of stylish and affordable frames, which customers appreciated.
Mixed Experiences
While many reviews highlighted excellent service, there were notable complaints about delays in receiving glasses and inconsistent customer service.
Eye Exam Quality
Customers reported thorough and professional eye exams, with staff taking the time to explain procedures and address concerns.
- EYErika Yates1 day ago2.0Disappointing experience. They definitely lost a sale. I went in ready to buy a pair of glasses and likely could have been convinced to buy two as part of the promotion, but I ultimately left due to an odd and frustrating service experience. I didn’t want to compete for assistance. I visited on a rainy Saturday afternoon, and the store was not busy. I was greeted right away, told about the promotion, and pointed to the new arrivals, then left to browse. I didn’t think much of this at first, but I noticed the same employee stayed with a customer who arrived after me to help her find glasses. I continued browsing, found a couple of pairs I liked, and needed help. I got the attention of two employees who were talking off to the side. One came over and initially was great. She pulled similar frames from the back when they didn’t have the size I wanted in the style I wanted, which I appreciated. However, when I asked for her opinion while trying them on, she repeatedly said, “I’m not mad at it,” which wasn’t very helpful. As more customers came in, the employee assisting me disappeared without saying she’d be right back or check in. A few minutes later, I saw her fully assisting another customer, iPad in hand, at a table. I was left standing with frames in hand and no clear next steps while other employees walked past to help new customers. At that point, I felt discouraged and overlooked so I left the frames on the counter and walked out.
- KMKayla Mays4 days ago5.0If I could give 10/10 I would! From the moment I walked in until the moment I said goodbye, everyone single person was such a joy! I highly highly recommend this store. Best customer service in town, and the doctor was amazing! I’ll certainly be back for more frames!
- SLSherri LazenbyJan 1, 20265.0Love this store. Everyone was so friendly and helpful. The store was clean and inviting. There were some difficulties figuring out our insurance, but the clerk kept trying things until she got it to work and the prices were quiet reasonable.
- CBCliff BiggersDec 26, 20251.0Horrible customer service. We ordered glasses 40 days ago and still don't have them. We have been given two different dates by which we would have the glasses--first, it was going to take a maximum of 21 days, then they said we would have them a week after that. The staff at the store is disinterested in offering any assistance and customer service, the phone people keep promising to get back too you in 24 to 48 hours but never all back, and no one can explain their failure to deliver the glasses. The lack of customer service or willingness to help with this problem in getting what we paid for is appalling. And bear in mind there is NO ONE at the store who will offer to do anything to help or who cares at all about their failure to deliver. Shop local and avoid Warby Parker!
- IHIvy HanksDec 23, 20255.0I went in for a new frame adjustment (purchased at a different location), and instead of just adjusting, Shanice helped me pick a different frame that suited my face shape and ultimately looked better on. She handled the return and the order in less than 30 minutes. The entire Warby Parker Avenue East Cobb team was SO helpful and kind. I would highly recommend coming here!!
Frequently Asked Questions About Warby Parker Avenue East Cobb
What should I bring?
You don't need anything but your eyeballs to peruse and try on our frames. If you're planning to purchase prescription frames or contacts, it's helpful to have a digital or physical copy of your current prescription. If you'd like to pay with an [FSA or HSA](https://www.warbyparker.com/flexible\-spending\-accounts) card, remember to bring that along, too. This is a cashless location, so we only accept payments from credit and debit cards.
Do you accept vision insurance?
We're in\-network with several major insurance carriers, and we also make it easy to use out\-of\-network benefits. (Coverage may vary by location or plan.) Get all the details [here](https://www.warbyparker.com/insurance).
Do you offer measurements and adjustments?
Yes! We can take any optical measurements needed to complete your order—and if your frames don't fit perfectly on arrival, an optician is available for adjustments.Plus: Every Warby Parker frame comes with complimentary adjustments for life. Swing by any time for a tuneup.
Do you accept returns and exchanges?
Yes, indeed. We have a 30\-day, hassle\-free return or exchange policy for all of our eyewear and accessories. Whether you purchased online or in a Warby Parker store, we can help you out.We also accept returns and exchanges for contact lenses within 30 days of purchase if they're in their original, unopened box.
Do you offer gift cards?
So glad you asked—yes, we do. You can purchase physical gift cards online or in stores. Need it this second? We offer [e\-gift cards](https://www.warbyparker.com/gift\-card), too!
What products does Warby Parker Avenue East Cobb offer?
They offer prescription glasses starting at $95, sunglasses, progressives, contact lenses, frames in various materials, and eye exams.
What are the store hours for Warby Parker Avenue East Cobb?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Do I need an appointment to visit the store or get an eye exam?
Yes, appointments are required for eye exams and recommended for visits. You can book appointments online.
Does Warby Parker Avenue East Cobb accept vision insurance?
Yes, they are in-network with several major insurance carriers and also accept out-of-network benefits, though coverage may vary by location or plan.
Can I get my glasses adjusted at the Marietta store?
Yes, they offer optical measurements and adjustments, including complimentary lifetime frame adjustments at any Warby Parker store.
What payment methods are accepted at this Warby Parker location?
They accept credit and debit cards only. The location is cashless and also accepts FSA or HSA cards for payment.
What is Warby Parker's social mission?
For every pair of glasses purchased, Warby Parker distributes a pair to someone in need.
Are there any nearby places to eat around Warby Parker Avenue East Cobb?
Yes, nearby dining options include Press Waffle Co. for breakfast and brunch, Menchie's for frozen yogurt, Panera Bread for cafe and bakery items, and Smallcakes Cupcakery for cupcakes and ice cream.
Where can I shop for clothing and accessories near Warby Parker Avenue East Cobb?
Nearby clothing and accessory stores include Versona Accessories, Eddie Bauer, lululemon, Victoria's Secret & PINK, and Private Gallery.
Are there other eye care providers close to Warby Parker Avenue East Cobb?
Yes, nearby eye care and optometry services include Dr. James Pack & Associates.