Concentra Urgent Care

3.8
2324 reviews

About

Occupational MedicineUrgent CareMedical ClinicPhysical TherapyConcentra Urgent Care
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.

Location

Concentra Urgent Care
755 Lawrenceville Suwanee Road, Lawrenceville, GA
30043, United States

Hours

Reviews

3.8
2,324 reviews
5 stars
1,375
4 stars
196
3 stars
122
2 stars
124
1 star
507

What are people saying?

AI-generated from recent customer reviews

Staff Professionalism

While many customers praised the staff for being friendly and professional, there were also reports of rudeness and unprofessional behavior from some employees.

Wait Times

Numerous reviews highlighted excessively long wait times, often exceeding two hours, which frustrated many customers.

Cleanliness

The facility was generally noted as clean, but there were complaints about the condition of the bathrooms and the need for better maintenance.

Customer Service

Customer service experiences varied widely, with some praising the helpfulness of specific staff members while others reported poor treatment and lack of communication.
  • EH
    Ethan Hollis
    3 days ago
    5.0
    I was there when they opened for a pre employment screen, blood draw, physical, fit test etc. I hadn’t made an appointment, but the staff were all professional and efficient to get everyone through as quickly as possible. Jenine in particular was great. Getting vitals, drawing labs, knocking out the required tests. Probably the most efficient experience I’ve had!
  • KL
    Khang Lu
    Jan 2, 2026
    1.0
    Terrible place and just lazy. I went to get checked and instead of giving me an X-ray there , which they could’ve, they sent me to the ER to get an x ray which made me wait in line again at the hospital and wasted another 4-6 hours.
  • MA
    Maria Almaguer
    Jan 2, 2026
    3.0
    This place was fast and glad they were able to help me even with them closing in 20 mins but the doctor refused to extend my doctor excuse even with me clearly very sick with Covid. So I had to waste my time and still go see my PCP the next day that was able to give me the excuse and time I needed to recover.
  • PT
    pamela t
    Dec 22, 2025
    1.0
    My appointment was at 10 a.m. I arrived at 0925. I was given 3 stacks of forms to fill out, then was sent a check-in/ registration form via text. I was not called to the back until 11 a.m.. The nurse was not knowledgeable of what was to be done. I had to take a urine test, after packaging my urine she told me she forgot to collect one and I needed to try and go again. At this point it’s almost 1 p.m. another nurse came in to perform an EKG and informed me that the wire in my bra was keeping the machine for working properly. I finally asked if I could return another day to complete the remained of the physical because I had been in there too long. I never completed my physical. It was one of the worst experiences I have had.
  • EJ
    Earl Johnson
    Dec 22, 2025
    1.0
    I came to this concentra urgent care for my urine test on Friday the 19 of December and everyone was very nice but they system was down and I got a call about three hours later saying that the lab didn't process my package and I needed to come back and retake it but I was back at work driving I'll return to do the test on Monday December 22nd the front desk was friendly but the nurse that took my urine sample this time was totally unprofessional and very rude and nasty I know a copy of my results get mailed to my corporate office and I get a copy. I asked her for a copy for my manager here locally and she had fit telling me that she can not gave me another copy i explained that the nurse on Friday didn't have a problem with it and she said she don't have anything to do with what other people do but it's how she said it i even asked her was she having a bad day and I only receive more tasty treatment on a scale of 1 to 10 she gets a 0000 .

Frequently Asked Questions About Concentra Urgent Care

What types of health services does Concentra Urgent Care provide?

Concentra offers occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.

Where is Concentra Urgent Care located?

It is located at 755 Lawrenceville Suwanee Road, Suite 1600, Lawrenceville, GA 30043, USA.