Business Details
About
DentistNorth American Dental Group
Hiram Center for Family Dentistry offers a range of affordable dental services. Here you will find general dentistry, cosmetic dentistry, restorative dentistry, sedation dentistry, and pediatric dentistry all one office. If you are experiencing a dental emergency, our team will do their best to accommodate a same-day appointment. Our caring and friendly staff works hard to provide all patients with a great experience every time they come into the office. Emphasizing our patient-first philosophy, we take pride in offering an anxiety-free environment. If you are in the Hiram area, we would love to see you for your next dental exam, so please contact us to schedule your next appointment.
Location
Hours
Reviews
4.5
2,427 reviews
5 stars
1,945
4 stars
209
3 stars
46
2 stars30
1 star
197
What are people saying?
AI-generated from recent customer reviews
Wait Times
Customers frequently reported long wait times, both in the lobby and for appointments, leading to frustration and dissatisfaction.
Staff Professionalism
While some staff members were praised for their friendliness and professionalism, others were criticized for rudeness and lack of compassion, particularly towards anxious patients.
Communication Issues
Many reviews highlighted poor communication regarding appointments, billing, and treatment plans, leading to confusion and dissatisfaction among patients.
Quality of Care
There were mixed reviews on the quality of dental care, with some patients expressing satisfaction with their treatment while others reported rough handling and inadequate procedures.
Billing Concerns
Several customers raised issues with billing practices, including unexpected charges and difficulties in resolving billing discrepancies.
- DMDorothy Maddox4 days ago2.0Please research this practice before using them. I used them for basic services and unable to get basic answer where I stand after I insurance. Have called repeatedly without any success. Even went to the office for assistance and as of today no response.
- GPGreg Payette6 days ago2.0The right hand doesn’t know what the left hand is doing at this dental office. We booked an appointment months ago, then received a message that they were going to be closed on our appointment day. We called to rebook and were told they weren’t closed on that day. We call to confirm our appointment the day before and lo and behold, they are closed. They decided in 2026 that they would not be open on Saturday’s. Horrible way to handle that new policy. You shouldn’t have booked out past 2025 then. Even the lady taking appointments was embarrassed. I guess the person that told us they were open, went to work and nobody was there. 🤷🏻♂️ P.S. to owner…your last several reviews were negative. If you really cared about your clients, you would give a more personal response to them, not a form letter. Don’t bother sending me one.
- JGJoshua GreenDec 31, 20252.0I've been going to this office for 10 years. Unfortunately, the past 3-4 years the service has gone consistently downhill. They've become increasingly inflexible. Unfortunately, I think I'll be looking for a new dentist office after my experience today. As a 10+ year client who's never been delinquent on my payments, I was turned away today because I requested to pay later today with my health savings account. The best they could offer was I could go home and come back. As a 10+ year client I expect better. I thought I had a relationship with this office, but unfortunately I don't.
- MEMurika ErvingDec 23, 20251.0This is by far the absolute worst Dental service I’ve ever experienced save your money and your time which they will take plenty of. I waited 40 minutes to get called to the back and another 20 minutes for them to do anything. They said my bp was too high and couldn’t do anything so I can home and took my bp and it’s 130/84 standard is 120/80. Wt! Don’t bother you’d do better with a pop up dental office
- GTGaby TanoDec 13, 20252.0I have gone to this dentist for years and it's always been a mystery of what kind of experience I would get. Sometimes the hygienist would be really nice and other times they would not care. I got a procedure done and they didn't tell me anything about how it would be done and how care for my mouth afterwards. Yesterday, I had a scheduled cleaning appointment, while I was there the "systems were down". It's not their fault but I had checked in and was waiting in a cold room for 50 minutes before they decided that they couldn't clean my teeth. Nobody came in to check in with me or update me on the situation. Spending 50 minutes waiting was ridiculous and there was still people in the lobby. How were they going to take care of other people when they had to ask for me to leave and call them to reschedule? This was the final straw and a sign that I should be going to another dental office. Please don't come here if you want a consistent experience.
Frequently Asked Questions About Hiram Center for Family Dentistry
What types of dental services does Hiram Center for Family Dentistry offer?
Hiram Center for Family Dentistry offers general, cosmetic, restorative, sedation, and pediatric dentistry services all in one office.
What are the regular office hours for Hiram Center for Family Dentistry?
The office is open Monday to Wednesday from 8:00 AM to 5:00 PM, Thursday 8:00 AM to 4:00 PM, Friday 8:00 AM to 3:00 PM, and one Saturday a month from 9:00 AM to 3:00 PM. The office is closed on Sundays.
Does Hiram Center for Family Dentistry accommodate dental emergencies?
Yes, they try to accommodate same-day appointments for dental emergencies.
Where is Hiram Center for Family Dentistry located?
It is located at 4374 Atlanta Hwy, Suite 109, Hiram, GA 30141, USA.
How can I schedule an appointment at Hiram Center for Family Dentistry?
You can schedule an appointment by visiting their online reservation link or by calling their phone number at +1 770-505-9898.
Does Hiram Center for Family Dentistry offer a patient-friendly environment?
Yes, the office emphasizes a patient-first philosophy and offers an anxiety-free environment for a great patient experience.
Are there any orthodontists near Hiram Center for Family Dentistry?
Yes, Braces Braces, an orthodontist and dentist, is located nearby and could be a complementary option for orthodontic care.
What nearby dining options are available when visiting Hiram Center for Family Dentistry?
You can enjoy meals at Imperial Palace Thai Cuisine or Marco's Pizza, which are both close to the dental office, convenient for before or after appointments.
Are there other medical services or specialists near Hiram Center for Family Dentistry?
Yes, there are several nearby providers, including American Health Imaging, MetroDerm's Center for Plastic Surgery, and pediatricians like Andrew Doyle MD and WellStar Medical Group Pediatric After Hours Care.
What is the best way to contact Hiram Center for Family Dentistry?
The most direct way to contact them is by calling +1 770-505-9898 or visiting their website at hiramfamilydentistry.com/hiram-center-family-dentistry.