ENT of Georgia South- Fayetteville

4.4
352 reviews

About

Otolaryngology
Welcome to ENT of Georgia South in Fayetteville, Georgia, where our dedicated team of ENT specialists is committed to providing exceptional ear, nose, and throat care. We offer a wide range of services, from advanced allergy treatments and nasal endoscopy to comprehensive solutions for GERD and hearing issues. Our practice combines cutting-edge technology with a patient-centered approach, ensuring each visit is comfortable and effective. Trust us for all your ENT health needs and experience the highest standard of care in a welcoming environment.

Location

ENT of Georgia South- Fayetteville
1240 Georgia 54, Fayetteville, GA
30214, United States

Hours

Reviews

4.4
352 reviews
5 stars
270
4 stars
28
3 stars
8
2 stars
8
1 star
38

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from front desk staff, leading to frustration and dissatisfaction.

Billing Issues

Numerous reviews highlighted unexpected charges and billing practices that felt deceptive, causing significant dissatisfaction among patients.

Doctor Quality

While some doctors received praise for their care and professionalism, others were criticized for being dismissive and not addressing patient concerns adequately.

Appointment Experience

Patients expressed frustration with appointment scheduling, long wait times, and issues with communication regarding procedures and follow-ups.

Positive Staff Interactions

Despite negative experiences, several reviews mentioned friendly and helpful interactions with certain staff members, particularly in the audiology department.
  • JJ
    JD
    Oct 7, 2025
    1.0
    Likely the same everywhere, but incredibly expensive service for what was provider. Feels like theft that you can do nothing about. Ask for prices before receiving treatment if possible and non life threatening
  • ML
    Mark Love
    Sep 29, 2025
    1.0
    Lack of empathy from front staff.
  • TS
    Tyrez Sweat
    Sep 3, 2025
    1.0
    GPS takes you to the wrong building. You call and try to get help and are disconnected on and have to call back and wait on hold. They penalize for being late for your appointment. Honestly crazy when their location isn’t GPS accurate and they don’t have a direct connection to the front desk, instead it’s a customer service que. Because of their process I was 3 min outside of my appointment grace period and SHEENA MANDERS would not see me. Most ridiculous service I’ve experienced. This level of low hanging customer service seems to be very consistent within GA’s healthcare network which is sad. I’m from TN and I’ve never experienced stuff like this. They’ve wasted my time thrice now for an important appointment I need to see about my voice and why it’s keeping me from working. I would not recommend coming here. Save you, your insurance money, and your time.
  • JJ
    Juan
    Aug 20, 2025
    5.0
    Kirstie Schieffler was amazing with me, you can immediately feel a sense of care, warmth, comfort coming from her, she does her best to remind you, there is a solution for whatever problem you might have, describes the operations, even if the process might be slight uncomfortable she is there letting you know everything will be over soon, you can easily feel and understand you are dealing with a true professional, I would encourage anybody who is in need of an ENT specialist, to go directly with her, you will pretty much feel like family is taking care of you, you can feel her passion for taking care of others in the best possible way.
  • IL
    IATEK LLC
    Aug 20, 2025
    1.0
    I had an ablation procedure done here and was charged twice. Initially, I was told I would be billed in full for both sides of my nose and that when I returned for the second procedure, no additional payment would be required. However, when I went back for the second visit, I was unexpectedly billed a large additional amount, which was later pushed to collections. On top of that, the procedure did not fully resolve my issue, as one side still has the same problem. I later learned that ablation is considered an outdated technique, which may explain why it was not effective for me.

Frequently Asked Questions About ENT of Georgia South- Fayetteville

What services does ENT of Georgia South- Fayetteville offer?

ENT of Georgia South- Fayetteville offers a wide range of ear, nose, and throat care services including advanced allergy treatments, nasal endoscopy, GERD solutions, and hearing issue treatments.

What are the operating hours for ENT of Georgia South- Fayetteville?

The clinic is open Monday through Friday from 8:00 AM to 5:00 PM and is closed on Saturdays and Sundays.